What 63 owners told NHTSA about the 2020 Nissan Versa Note

The contact owns a 2020 Nissan Versa. The contact stated that while driving 25-30 MPH, another vehicle ran the stop sign and crashed into the front driver's side of the vehicle, and the entire front end of the vehicle was impacted and was significantly damaged. The contact stated that the front bumper separated and the headlights detached. The contact was occupying the front driver's seat while the contact's husband was occupying the front passenger's side seat. The contact stated that all the air bags deployed except the passenger's side curtain air bags, causing the contact's husband to hit his head against the window. Both the contact and her husband later went to the hospital, where the contact's husband was informed that he had sustained a concussion and a bump. The contact's husband also sustained burns and bruises on the legs from the air bags deployment. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

NHTSA ODI 11690494

The contact owns a 2020 Nissan Versa. The contact stated while her husband was driving at 40 MPH, the vehicle in front abruptly stopped causing the contact to depress the brake pedal in order to avoid rear-ending the vehicle in front. As a result, the contact was rear-ended, and the vehicle behind that vehicle that rear ended the contact crashed into the rear of the vehicle as well. During the impact, it caused the contact vehicle to be pushed forward and then rear-end the vehicle in front that abruptly stopped. The air bags did not deploy. The driver and passenger seats fractured in a backward position. In addition, the front passenger side seat belt failed to retract during the crash. The contact was seated in the front passenger seat and during the impact she hit her head dashboard and sustained a concussion, shoulders, head, back, jaw, and left leg. The contact sustained head, shoulders, back, and leg injuries. Both received medical attention via the hospital. A police report was filed. The vehicle was towed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was unknown.

NHTSA ODI 11621552

What component or system failed or malfunctioned, and is it available for inspection upon request? - Forward Collision Warning and Automatic Emergency Braking; went to auto service center to fix rest of accident body damage, unsure if they addressed these specific issues until I pick up the car this weekend --- How was your safety or the safety of others put at risk? - Myself and one other passenger (child) were safely secured while driving, as was the other driver as reported; Safety did feel even more assuring prior to impact, as we were under the impression that FCW and AEB features were going to activate --- Has the problem been reproduced or confirmed by a dealer or independent service center? - It has been reported to both insurance and auto service center, but not reported as of this writing if issues were addressed --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, it is currently at auto service center, in preparation for pickup this weekend --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. Prior to this accident, I have seen both the FCW and AEB features deploy without any issues when in situation where they would normally.

NHTSA ODI 11461739

MY WIFE WAS DRIVING HER 2020 NISSAN VERSA SR BACK FROM A DOCTORS APPOINTMENT AT 3:30 PM ON 14 FEB 2022 TRAVELING ABOUT 25 MPH THRU RESIDENTIAL AREA WHEN BOTH SIDE AIR BAGS EXPLODED AND TOTALLY ENCAPSULATING HER SO SHE COULD NOT BREATH NOR MOVE TO STEER THE VEHICLE AND IT WAS ALL SHE COULD DO TO APPLY THE BRAKES. A FIRE TRUCK WS RIGHT BEHIND SO SO WERE ABLE TO RENDER ASSISTANCE AND CUT HER OUT OF THE AIR BAGS SO SHE COULD BREATH. THE AIR BAG IMPACT SEVERELY HURT AND CAUSED BRUSES AND HEARING LOSS AND SHOCK. THERE WAS NO IMPACT NOR DOOR CLOSURES NOR ANYTHING ELSE OTHER THAN A MALFUNCTION WHICH CAUSED THIS. THIS CAR HAS LESS THAN 15,000 MILES. THE. CARS TROUBLE CODE SHOWED A ROLL-OVER CAUSE THE AIR BAGS TO DEPLOY; HOWEVER, AGAIN THERE WAS NO IMPACT NOR ROLL-OVER NOR ANY DAMAGE TO THIS VEHICLE WHICH COULD CAUSE AIR BAGS TO ACTIVATE. PLEASE UNDERSTAND THE AIR BAGS WERE ACTIVATED BY WHAT APPEARS TO BE A COMPLETELY RANDOM ELECTRICAL MALFUNCTION. i SUSPECT THE CAUE MIGHT BE SOMESORT OF SENSITIVITY TO ELECTROMAGNECTIC RADIATION SUCH AS THE NEW 5G CELL PHONES OR HIGH POWERED RADIOS SO.... IN THE PAST... Nissan determined the wrong combination of metals was used in the side airbag sensor connector harness, causing oxidation on the pins of the airbag control unit harness connection. The oxidation on the connector pins can cause a short loss of communication from the satellite sensor to the airbag control unit.The Nissan Versa curtain and seat-mounted side airbag system will enter a backup mode when signal loss occurs and this backup mode allows the curtain and seat-mountain side airbags to deploy as intended in a crash. However, the backup mode that kicks in from signal loss changes the requirements that must be met for the airbags to deploy, so simply slamming the doors can activate the airbags. Typically the force needed to activate the airbags can only come from someone slamming a door from the outside, but real hazards exist if occupant is inside the car when airbags deploy.

NHTSA ODI 11456328

After I crossed a bridge between 55 and 60 mph the aeb gave a collision warning and almost immediately applied full braking power. This caused a 3 car collision that resulted in moderate injuries. Before the incident there were no recalls or other repairs needed on the car. After the incident the car was inspected for potential issues by a team of lawyers the insurance company and the repair shop and no non crash damage related issues were found. Since the vehicle was repaired the problem has occurred on 3 separate occasions during normal daily use.

NHTSA ODI 11443774

I HAD AN ACCIDENT WHERE I STRUCK A DEER. THE FLOOR AIRBAG DEPLOYED AND INJURED ME. MY LEG HAS A BAD HEMOTOMA FROM IT.

NHTSA ODI 11375757