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2020 Nissan Murano
Solid pick — the complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
44 owner complaints · 2 recalls · data verified July 10, 2026 · source: NHTSA
Why buy?
Driver assistance problems dominate (32% of complaints).
Very few owner complaints for its age and sales volume.
Complaints are overwhelmingly minor — almost none involve crashes, fires, or injuries.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
The road ahead
What breaks on a 2020 Nissan Murano, plotted where owners report it happening.
Also reported (mileage varies): Driver assistance (14) · Suspension (7)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint — a rough guide, not a schedule.
Driver assistance
32%14 complaints · 1 in the last 2 years
“It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but th…”
Suspension
16%7 complaints · 5 in the last 2 years
“Claim #11682497 follow up I’ll be attaching documents below”
Steering
9%4 complaints · 3 in the last 2 years
“Claim #11682497 follow up I’ll be attaching documents below”
Brakes
9%4 complaints
“I WAS DRIVING AT APPROXIMATELY 25 MPH AND MY VEHICLE SUDDENLY SLAMMED ON THE BRAKES WITHOUT WARNING. A RED WARNING SCREEN LIT UP ON MY DASH. THERE WERE NO PEDESTRIANS …”
Recalls (2)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Suspension · 21V402000
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Steering · 21V170000
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150–$250 independent inspection of this exact 2020 Nissan MURANO beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every Murano model year scores →
Cross-shopping? Compare the 2020 Nissan Murano against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score — if they disagree, that’s worth knowing.