What 158 owners told NHTSA about the 2020 Nissan Leaf Plus (60 Kwh Battery)

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not charging as intended. In addition, the contact stated that the vehicle was difficult to start. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

NHTSA ODI 11672387

This vehicle has had a recall for 9 months, and I was told by one Nissan North America Consumer Affairs rep via text on 7/2/2025 that a remedy has been identified and that it would be deployed in third quarter of 2025. I initiated a formal complaint with Nissan on 7/2/2025 and today the Consumer Affair rep called me and told me there is not remedy. Nissan will not buy-back or replace these vehicle and that we should go to the dealership when a remedy becomes available. I tried the NYS Lemon Law but it does not cover recalls and the vehicle is now too old. This is ridiculous that for 9 months we have been unable to use the vehicle as intended and have has to rent vehicle because we are unable to drive this vehicle as intended.

NHTSA ODI 11671908

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11670472

Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11669807

The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).

NHTSA ODI 11669529

Vehicle Information: Year: 2020 Make: Nissan Model: Leaf VIN: [XXX] Component: Battery/Power Train Description of Safety Issue: Since September 19, 2024, my 2020 Nissan Leaf has been under NHTSA Recall 24V-700 (Nissan ID: R24B2) due to excessive lithium deposits in battery cells, increasing electrical resistance and risking rapid battery heating during Level 3 quick charging via CHAdeMO. This could cause a battery fire. Per recall instructions, I’ve avoided Level 3 charging, but Nissan promised a remedy by March 2025, which hasn’t been provided as of June 23, 2025. This nine-month delay prevents long-distance travel due to reliance on slower charging, severely limiting my vehicle’s functionality and raising safety concerns. Incident Details: No incident, as I’ve avoided Level 3 charging. Issue affects CHAdeMO quick charging under all conditions. No aftermarket equipment involved. Supporting Documentation: Recall notice (24V-700) or dealership correspondence available upon request. Requested Action: Please investigate Nissan’s delay in resolving this recall, as it compromises vehicle safety and usability. Urge Nissan to provide a prompt remedy. Authorization: I authorize sharing my contact info with Nissan to expedite resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11668730

Safety Risk: Overheating can lead to a fire: 2020 Nissan Leaf. Issue: Lithium-ion battery may overheat during Level 3 charging. Recall issued in September 2024. Nissan did not provide any respond to the problem as promised by March 20th, 2025.

NHTSA ODI 11668239

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Service EV System" was displayed while quick charging and while slow charging the vehicle. The contact stated that the failure persisted after starting the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,450. VIN tool confirms parts not available.

NHTSA ODI 11667618

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA ODI 11667336

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11667195

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11665777

On September 12, 2024 Nissan issued a safety recall because of "thermal incidents" affecting batteries in 2019 and 2020 Nissan Leafs. A software repair was promised by March 2025. Nissan has not provided the necessary repair and cannot tell owners if and when it will be available. Please see NHTSA Recall 24V-700.

NHTSA ODI 11662891

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11661888

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11661463

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11661155

The recall preventing me from fast charging and using my car as intended was supposed to be fixed by now! I would like a buyback by Nissan since they can't reach a resolution.

NHTSA ODI 11660785

The battery fire recall on my vehicle has been open since October 2024. The fix was supposed to happen March 2025. It is now May 2025 with no fix in sight. The value of my car has plummeted due to this recall and I am unable to sell to a private party as it is not in working condition. My car should be deemed a lemon as it is unsafe on the road with no fix in the pipeline. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11660609

The affected EV battery in my vehicle is in danger of fire during Level 3 quick charging that I frequently use. It has been 8 months since the recall, but no remedy is available yet. This is utterly unacceptable and may even be illegal.

NHTSA ODI 11659427

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11658295

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11654150

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure but had avoided long distance driving due to a possible failure related to the recall. VIN tool confirms parts not available.

NHTSA ODI 11653743

UNKNOWN - Since being notified of Recall R24B2 for the 2020 Nissan Leaf, I’ve been unable to safely use many chargers due to the risk of battery overheating and potential fire. The fix was first promised for Nov 2024, then delayed to Mar 2025, and now it's April 2025 with no resolution. This ongoing delay has disrupted the ability to use the vehicle as intended. Leaving it on slow chargers for long periods requires the use of alternate transportation frequently. My local dealership has no updates, and Nissan has not offered interim solutions. I’m reporting this as a safety concern due to the risk of overheating and the prolonged lack of remedy.

NHTSA ODI 11653322

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11652620

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The local dealer was contacted; however, parts were not yet available. The vehicle was taken to a second local dealer and was left until parts for the recall would become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

NHTSA ODI 11650092

Can’t use fast-charging! I am filing this complaint regarding Nissan’s failure to resolve the DC fast charging issue affecting my 2020 Nissan Leaf. In October 2024, Nissan issued a recall for nearly 24,000 Leaf vehicles due to a fire risk linked to Level 3 fast charging. Nissan advised owners to stop using fast charging and promised a software update by November 2024 to fix the issue. It is now March 2025, and Nissan has yet to deliver the promised fix. As a result, I cannot safely use a key feature of my vehicle, which significantly impacts its functionality and usability for long trips. This continued delay has caused major inconvenience and has left owners without a solution for months beyond Nissan’s stated timeline. I am requesting that the NHTSA investigate Nissan’s failure to resolve this issue and hold the company accountable for not providing a timely fix. Nissan should either deliver the promised update or offer alternative solutions for affected owners. Please confirm receipt of this complaint and advise on any further steps I can take.

NHTSA ODI 11648540