Home · 2020 Nissan Frontier Crew Cab · Complaints

What 23 owners told NHTSA about the 2020 Nissan Frontier Crew Cab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (3)Transmission & drivetrain (12)Engine (5)Brakes (4)Electrical system (3)Backup camera & sensors (2)Airbags (1)Lights (1)Seat belts (1)Seats (1)Speed control (1)

5 of 23 complaints match · Engine · clear filters

Jul 10, 2026SteeringTransmission & drivetrainEngine

Crank bolt snapped causing me to loose power steering, a part failed that shouldn't have .I have the bolt looks like in was cracked when they put it together, it was only on by about three threads, my mechanic and the one from nissan said they'd never seen one come apart before,lucky I wasn't on the highway or in traffic

NHTSA ODI 11749618

Sep 28, 2025EngineBackup camera & sensors

UNKNOWNI want to report my repossessed car and hold Santander Consumer USA responsible because they sold my car without my consent and not only that, report the fraud of the sale of the same car that I bought and that neither the DMV Nissan of Orange nor Santander Consumer USA informed me of the debt that I still had on that car and Santander was charging me with a contract where they add the cost of the car with interest after I had paid a down payment and financed the car at a cost of 30,659.14 and then they charged me another 17,390.78 in interest which the dealership hid from me and they also knew about the debt that was still owed on the car by Santander Consumer USA and they did not inform me what they call fraud by selling a car with a lien holder I ask for a refund of all my money $ 15,538.10 amount to the principal balance + 18,022.23 interest payments + 8,000 downpayment that makes the total of $41,560.33 which I have lost all my money invested in that car and they took my vehicle and are advertising it on this page for sale

NHTSA ODI 11690226

Sep 18, 2023Electrical systemEngine

Vehicle alternator failed at 79,000 miles. Instead of shutting off, vehicle disabled the cooling fans but kept the engine and fuel supply systems running leading to the vehicle overheating during diagnostics which require the engine to rev and hold an elevated RPM. Unsure if other systems like braking and steering were affected by the choices the vehicle made to keep the engine running despite no cooling since the truck was not moving when it over heated..

NHTSA ODI 11545091

Jan 27, 2023Transmission & drivetrainElectrical systemEngine

The contact owns a 2020 Nissan Frontier. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer where it was purchased but the contact was offered no assistance. The contact continued driving the vehicle and stated that the vehicle was hesitating and jerking while depressing accelerator pedal. Occasionally, the vehicle failed to start up after several attempts. The contact stated that the vehicle had rolled back while stopped on an incline. The contact reached out to the dealer and was informed that the defect was related to the battery, which the contact disputed. Upon investigation, the contact discovered NHTSA Campaign Number: 22V671000 (Power Train) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer where the vehicle was purchased. The failure mileage was approximately 32,000. The VIN was not available.

NHTSA ODI 11504002

Feb 16, 2022Transmission & drivetrainEngine

The contact owns a 2020 Nissan Frontier. The contact stated that while driving at an undisclosed speed, the transmission shifted into NEUTRAL and the vehicle lost motive power. The check engine and transmission warning lights were illuminated. The vehicle was taken to the dealer and diagnosed with code P0729 (Gear 6 Incorrect Ratio). The dealer performed technical service bulletin NTB 21-086, Transmission Control Module (TCM) software update; however, the failure recurred with the engine revving while shifting gears. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,784.

NHTSA ODI 11452288

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Nissan Frontier Crew Cab verdict →