Sep 17, 2025LightsEngineLane Departure
The contact owns a 2020 Mitsubishi Outlander. While the contact’s wife was driving in a school zone, several unknown error codes became displayed. The Lane Departure warning light illuminated, and the automatic high beam headlights malfunctioned. While driving 70 MPH, the vehicle lost motive power, and the driver shifted to neutral(N) and back to drive(D) and was able to continue driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 179,407.
NHTSA ODI 11687943
Mar 31, 2021Electrical systemEngineDriver assistance
WHILE TRAVELING ON THE FREEWAY AT 70MPH, THE CAR SUDDENLY STARTED FLASHING WARNINGS OF "EV SYSTEM REQUIRED STOP SAFELY", "RBS SERVICE REQUIRED!", AND THE SERVICE ENGINE SOON LIGHT CAME ON. ALSO, I WASN'T ABLE TO ACCELERATE OVER 20MPH. I QUICKLY EXITED THE FREEWAY AND TURNED OFF THE CAR. WHEN I RESTARTED IT, THE CAR SEEMED TO OPERATE NORMALLY AS FAR AS THE ACCELERATION, BUT THE SERVICE ENGINE LIGHT SOON LIGHT REMAINED AND THE "BRAKE!" FORWARD COLLISION MITIGATION SYSTEM STARTED TO RANDOMLY KICK IN. INTERESTINGLY, IN THE WEEK LEADING UP TO THE SYSTEM SHUTTING DOWN THE FORWARD COLLISION MITIGATION SYSTEM HAD RANDOMLY KICKED IN A FEW TIMES, BUT I ASSUMED THERE WAS SOMETHING LOW IN THE ROAD I WASN'T SEEING. I'VE ALSO EXPERIENCED ISSUES WITH THE AUDIO SYSTEM AND REAR CAMERA IN THE WEEK LEADING UP TO THIS INCIDENT; THE REAR CAMERA TWICE NEVER APPEARED WHEN IN REVERSE AND THE AUDIO SOURCE WOULD ERRATICALLY SWITCH FROM XM RADIO TO APPLE CAR PLAY ON ITS OWN. THE VEHICLE HAD JUST UNDER 1,700 MILES ON IT WHEN THIS HAPPENED.
NHTSA ODI 11405790