What 30 owners told NHTSA about the 2020 Mitsubishi Outlander Mhev

The brakes keep giving out, this is the second Mitsubishi and the brakes gave out [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11626314

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door. The contact was knocked across the two-lane road and hit a telephone pole on the passenger side of the vehicle. The air bags did not deploy upon impact. The authorities arrived on the scene and assisted the contact out of the vehicle through the passenger side of the vehicle. The contact was treated at the scene and was later taken to the emergency room for treatment. The contact was given an X-ray ,CT scan and an MRI. The contact was treated for pain and stiffness to the left side of the back, neck, elbow, and shoulder. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to two separate independent mechanics; however, the contact was unaware if the vehicle was destroyed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000

NHTSA ODI 11565755

I was at a 24 hr storage unit. It was dim & I needed to unload from the rear hatch door so I backed to the open storage unit door in its upright position as high as I could get it & stopped at a safe distance from the doorway so the car door would not catch the storage unit door. I put the vehicle in PARK to have some lighting & double checked before I got out- gear shift securely in PARK. I opened the car's rear door & started unloading without overly disturbing the vehicle or causing any unnecessary movement. I had just turned my back to the car door to put down some boxes in the unit. As I turned back to the car to retrieve another item, I noticed movement. There was a rapid simultaneous series of events: I felt the rear hatch hit my nose, I heard a crash with shattering glass & I tried to jump clear. It was over in minutes . I was inside the storage unit and had to squeeze out to try to free the storage unit door. The door had fallen and gotten wedged between the rear frame of the car & behind the back wiper. I gently freed the door after much diigent effort. Once freed, the car proceeded to move forward on its own before I could access it to shut off the engine, & it eventually crashed into the opposite storage unit. I accessed the vehicle at that time & reversed away from the buildings so the car was equidistant from both buildings & facing an area where it would do minimal harm if it moved again, though I did cut off the engine. Verified vehicle was in PARK. The car had damage to the whole rear area, & damage to the driver's side bumper. Front wheels had been turned right so the car's trajectory was a wide right arc. i tried calling the rental facility manager but there was no after hours number & no answer, so I called city police who promptly arrived within minutes; one vehicle immediately drove up & I quickly punched in my gate access code for easier entry. This vehicle was followed by another white pickup who punched a code on the keypad & let himself

NHTSA ODI 11430374

TL* THE CONTACT OWNS A 2020 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ANOTHER DRIVER WAS DRIVING AT APPROXIMATELY 25-30 MPH, THE DRIVER EXPERIENCED A MEDICAL EMERGENCY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE OCCUPANT IN THE PASSENGER'S SEAT SUSTAINED A HEAD INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE FIRE AND POLICE DEPARTMENT WERE AT THE SCENE. THERE WAS NO REPORT OF A FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11391077

2020 MITSUBISHI OUTLANDER WAS STRUCK IN THE REAR END AND SLAMMED AGAINST A SOLID FOUNDATION IN THE FRONT THAT CAUSE THE DASHBOARD TO BREAK AND ALL THE SEATS TO BREAK FROM THE FLOOR OF THE CAR. THE AIRBAGS DID NOT DEPLOY AND SEVERE INJURIES RESULTED. THE VEHICLE WAS STATIONARY ON THE HIGHWAY IN ROUTE TO TURN WHEN STRUCK. *TR

NHTSA ODI 11328690