Home · 2020 · Mercedes-benz
2020 Mercedes-benz E-class Cabriolet
Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.
20 owner complaints · 0 recalls · data verified July 14, 2026 · source: NHTSA
Why buy?
Very few owner complaints for its age and sales volume.
Zero recalls, rare for a car this age.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2020 Mercedes-benz E-class Cabriolet, plotted where owners report it happening.
Also reported (mileage varies): Engine (6)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Engine
30%6 complaints · 4 in the last 2 years
“The AC compressor failed in traffic causing the engine to lock up and not restart.”
Body & structure
15%3 complaints · 1 in the last 2 years
“Rear glass window on convertible soft top is prematurely separating/delaminating from top assembly on 2020 Mercedes-Benz E350 convertible with under 8,000 miles. Glass…”
Backup camera & sensors
15%3 complaints · 2 in the last 2 years
“The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while attempting to reverse, the rearview camera became inoperative. The contact stated that the r…”
Electrical system
15%3 complaints · 2 in the last 2 years
“PLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSE…”
Recalls (0)
No recall campaigns on file for this model year.
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Mercedes-benz E-CLASS CABRIOLET beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every E-class Cabriolet model year scores →
Cross-shopping? Compare the 2020 Mercedes-benz E-class Cabriolet against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.