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2020 Mercedes-benz Cla-class
Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.
23 owner complaints · 0 recalls · data verified July 14, 2026 · source: NHTSA
Why buy?
Very few owner complaints for its age and sales volume.
Zero recalls, rare for a car this age.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2020 Mercedes-benz Cla-class, plotted where owners report it happening.
Also reported (mileage varies): Backup camera & sensors (8) · Electrical system (8)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Backup camera & sensors
35%8 complaints · 4 in the last 2 years
“My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds th…”
Electrical system
35%8 complaints · 2 in the last 2 years
“Nov 01,2023 Manufacturer Recall Number: 2024010010 NHTSA Recall Number: 23V732 Recall Status: Recall Incomplete The manufacturer has failed and is unable to remedy thi…”
Visibility & wipers
13%3 complaints · 2 in the last 2 years
“Front Windshield Wipers run randonly when they are not turned on manually. I would be driving and for no reason (no rain or water on the windshield) the wipers would c…”
Brakes
13%3 complaints · 1 in the last 2 years
“Nov 01,2023 Manufacturer Recall Number: 2024010010 NHTSA Recall Number: 23V732 Recall Status: Recall Incomplete The manufacturer has failed and is unable to remedy thi…”
Recalls (0)
No recall campaigns on file for this model year.
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Mercedes-benz CLA-CLASS beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every Cla-class model year scores →
Cross-shopping? Compare the 2020 Mercedes-benz Cla-class against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.