Jul 1, 2021SteeringCrash2 injuries
While driving on the turnpike without warning my steering locked and I lost control of my car.
NHTSA ODI 11423100
Home · 2020 Mercedes-benz C-class Cabriolet · Complaints
What 45 owners told NHTSA about the 2020 Mercedes-benz C-class Cabriolet
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (45)Crash / fire / injury (6)Engine (9)Transmission & drivetrain (7)Backup camera & sensors (4)Body & structure (4)Electrical system (4)Fuel system (4)Airbags (3)Driver assistance (3)Steering (3)Visibility & wipers (3)
1 of 45 complaints match · Steering · crash/fire/injury only · clear filters
Working with the data? Download all 45 complaints as CSV · fetched from NHTSA July 14, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Mercedes-benz C-class Cabriolet verdict →