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What 32 owners told NHTSA about the 2020 Lincoln Nautilus Fhev Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (32)Crash / fire / injury (2)Transmission & drivetrain (16)Engine (4)Brakes (3)Electrical system (3)Lights (3)Wheels (3)Backup camera & sensors (2)Speed control (2)Body & structure (1)Equipment (1)

2 of 32 complaints match · Speed control · clear filters

Oct 2, 2024Speed control

The contact owns a 2020 Lincoln Nautilus. The contact stated while driving downhill at 55 MPH with the cruise control activated, the vehicle failed to maintain the set speed and accelerated to 70-75 MPH. The vehicle was taken to the dealer, and the contact was informed that the vehicle had standard cruise control; not adaptive cruise control that could automatically apply the brakes while driving and maintain the set speed. The vehicle was then taken to Ellsworth Ford, Inc. (424 Industrial Rd, Ellsworth, WI 54011), where an unknown repair was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000.

NHTSA ODI 11617686

Sep 13, 2022Speed control

When accelerating onto the interstate the traction control engages without a warning light. It occurs on dry pavement. The acceleration is not excessive and there is no loss of traction. The traction control disengages when the accelerator pedal is released.

NHTSA ODI 11484267

Working with the data? Download all 32 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Lincoln Nautilus Fhev Hev verdict →