What 40 owners told NHTSA about the 2020 Land Rover Range Rover Sport (7 Seat)

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that within a week of purchasing the vehicle new, there was an abnormally strong odor coming from the vehicle. The dealer picked up the vehicle and performed an engine cleaning; however, the failure recurred within days. The contact stated that the low coolant warning light was frequently illuminated. The vehicle was taken to the dealer, where the contact was informed that no issue was found. The contact stated that the failure persisted. The vehicle was taken to the dealer, where coolant was added to the vehicle, and the contact had frequently added coolant to the vehicle as needed. The vehicle was taken back to the dealer, where several coolant leaks were found. The vehicle was repaired; however, the failure persisted. The vehicle was taken to Land Rover Charlotte (6710 E Independence Blvd, Charlotte, NC 28212), where it was diagnosed that the inner coolant had leaked into the engine, and there were metal shavings found in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the vehicle was diagnosed after the warranty had expired. The contact related the failure to NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure and previously offered several vouchers for the repairs. The failure mileage was unknown.

NHTSA ODI 11725665

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that coolant was leaking from the vehicle. The message that the coolant level was low was displayed. The contact added coolant to the reservoir. The contact stated that the failure was related to Global Recall Action Number: N785V2. The vehicle was taken to an independent mechanic who determined that the coolant pipe needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11628778

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the check engine, coolant, and oil warning lights simultaneously flashed on the instrument panel. The contact also stated that the vehicle had failed to start after several attempts. Due to the failure, the vehicle was towed to a dealer, but the dealer was unable to determine the cause of the failure. The vehicle was then towed to an independent mechanic where the mechanic linked the failure to the engine cam carrier listed in NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was then towed to another independent mechanic but was not repaired and remained in possession of the independent mechanic. The failure mileage was approximately 50,000.

NHTSA ODI 11621464

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

NHTSA ODI 11523228