Home · 2020 Kia Sportage Phev Phev · Complaints

What 156 owners told NHTSA about the 2020 Kia Sportage Phev Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (156)Crash / fire / injury (23)Engine (71)Electrical system (19)Brakes (12)Body & structure (10)Engine & cooling (9)Fuel system (8)Steering (8)Driver assistance (6)Speed control (5)Visibility & wipers (5)

5 of 156 complaints match · Visibility & wipers · clear filters

Dec 11, 2024Visibility & wipers

The contact owns a 2020 Kia Sportage. The contact stated while driving 65 MPH, the contact heard a loud popping sound, and the sunroof glass shattered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.

NHTSA ODI 11630049

Mar 28, 2023Visibility & wipers

The contact owns a 2020 Kia Sportage. The contact stated that after parking the vehicle, it was discovered that a crack had developed on the front windshield. The contact stated that no rock or object had impacted the windshield to cause the crack. The contact stated that the crack started at the lower section of the windshield and extended up approximately 6-inches. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.

NHTSA ODI 11514175

Oct 14, 2022Visibility & wipers

The contact owns a 2020 Kia Sportage. The contact stated while driving 55 MPH, an unknown object struck the middle of the windshield and formed a spiderweb crack. The contact called the dealer to file a claim but was informed that the windshield was not covered under warranty. The contact then called her insurance provider and an independent mechanic performed a minor repair to the windshield which made the crack less visible. Since the initial failure, three additional cracks had formed on various parts of the windshield after a minor impact. The contact stated that the cracks obstructed her vision while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000.

NHTSA ODI 11489305

Apr 20, 2021Visibility & wipers

REAR HATCH WINDOW SHATTERED ON BUMPER CONTACT WITH A CLOSED GARAGE DOOR FROM 6 INCHES. THERE WAS NO DAMAGE TO THE ALUMINUM GARAGE DOOR AND NO MARK ON THE REAR BUMPER. CAR WAS PUT IN REVERSE WITH FOOT ON BRAKE. CAR IDLED INTO DOOR WHEN FOOT WAS REMOVED FROM BRAKE PEDAL.

NHTSA ODI 11413098

Feb 18, 2020Visibility & wipers

THE FREEZING POINT OF THE WINDSHIELD WASHER FLUID IS TOO HIGH. IT FROZE WHILE I WAS DRIVING WITH OUTSIDE TEMPERATURE AT 6 FAHRENHEIT. WHICH MADE CLEANING THE WINDSHIELD IMPOSSIBLE AND DIMINISHING DRIVING VISIBILITY BECAUSE I COULDN'T USE WINDSHIELD WASHER FLUID TO CLEAN THE WINDSHIELD. THIS WAS VERY DANGEROUS AND IN ALL HONESTY DOWNRIGHT SCARY. THIS WAS A BRAND NEW KIA SPORTAGE THAT HAD 5 MILES WHEN I PICKED IT UP FROM BUDGET RENTAL CARS.

NHTSA ODI 11309969

Working with the data? Download all 156 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Kia Sportage Phev Phev verdict →