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What 156 owners told NHTSA about the 2020 Kia Sportage Phev Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (156)Crash / fire / injury (23)Engine (71)Electrical system (19)Brakes (12)Body & structure (10)Engine & cooling (9)Fuel system (8)Steering (8)Driver assistance (6)Speed control (5)Visibility & wipers (5)

2 of 156 complaints match · Driver assistance · crash/fire/injury only · clear filters

Dec 29, 2025SteeringDriver assistanceLane DepartureCrash

Vehicle has excessive wandering, that is intermittent, during traffic, surrounding traffic on freeways and on slight wind and rain. The vehicle exhibits behavior that is very very unstable.. I’ve had the vehicle for about three years and it’s been doing this for about two years now intermittently I recently took it into the Kia dealership in Stocton to have it looked at nothing was determined other than the state of the problem.

NHTSA ODI 11707561

May 11, 2023AirbagsDriver assistanceCrash1 injury

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

NHTSA ODI 11521590

Working with the data? Download all 156 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Kia Sportage Phev Phev verdict →