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What 130 owners told NHTSA about the 2020 Kia Sorento Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (130)Crash / fire / injury (20)Engine (63)Electrical system (19)Transmission & drivetrain (17)Fuel system (9)Trailer Hitches (9)Brakes (5)Lights (5)Visibility & wipers (5)Driver assistance (4)Steering (4)

2 of 130 complaints match · Driver assistance · crash/fire/injury only · clear filters

Feb 20, 2023Driver assistanceCrash

The forward collision warning system went off and instantly brought my vehicle to a stop in the middle of the interstate and traffic, causing me to be rear-ended. I was at least one car length if not more behind the person ahead of me.

NHTSA ODI 11508164

Feb 6, 2023Driver assistanceCrash2 injuries

Made a right turn wasn't going over 20mph wheel locked system went dead hit a parked car and my car flipped don't know why

NHTSA ODI 11505858

Working with the data? Download all 130 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Kia Sorento Plug-in Hybrid verdict →