Home · 2020 Kia Optima · Complaints

What 136 owners told NHTSA about the 2020 Kia Optima

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (136)Crash / fire / injury (8)Engine (91)Transmission & drivetrain (25)Electrical system (12)Fuel system (9)Engine & cooling (8)Airbags (7)Brakes (7)Speed control (6)Driver assistance (5)Seat belts (4)

91 of 136 complaints match · Engine · clear filters · page 1 of 4

Jun 13, 2026Transmission & drivetrainEngineDriver assistance

Engine replacement needed at 99,782 miles. P1326 code continuously popping up. Also has excessive oil consumption and electrical problems concerning the forward collision system. Kia refuses to replace engine although the P1326 code is covered by lifetime warranty. The cause of the incident was defect in engine resulting in a recall of all 2011-2019 models. The 2020 Kia optima LX contains a 2.4L GDI engine which has identical problems relating to previous lawsuits.

NHTSA ODI 11743902

May 27, 2026Speed controlEngineFuel system

I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there’s no open recalls and is not covered by the extended warranty. the dealership recommended me to take my car and keep driving it even though it’s unsafe the vehicle will not go above 50 mph and it starts to shake when driving I have tried to call Kia corporate and explain this situation but they have yet to follow up with me in my case

NHTSA ODI 11740375

May 11, 2026Transmission & drivetrainEngine

Car is consuming oil every three weeks. Engine is going to burn if it does not stop. It’s not in a class action but probably should be. It’s been 4 months and over 1,000 spent.

NHTSA ODI 11737059

May 7, 2026Engine

Out of town July 12th 2025 my 2020 Kia Optima engine started having problems. I tried to get to my hotel but it was obvious I was not going to make it. I pulled into the nearest station and was told my car had no oil. There were no signs of leaking oil and no warning lights so they changed my oil and I was able to made it home. Shortly after I broke down again at night and pulled into a parking lot again no warning and no oil. I had to call someone to get oil and from that point on I had to put oil in my cart every other day with no signs of a leaks and no warning lights. It has become to dangerous to drive and the engine has now failed and knocking and shaking has caused me to park my car and not drive it. I am deeply concerned about the risk of catastrophic engine failure and the potential for fire, which has been documented in similar cases. Despite having the Knock Sensor Detection System installed, my vehicle continues to exhibit these dangerous symptoms. I sought assistance from Landers Crain dealership and KIA; however, they declined to properly evaluate or service my vehicle along with KIA declining according to the KIA Regional Manager. This lack of support has left me with an unsafe, undrivable car and no clear path toward resolution. The Center for Auto Safety Key Affected Vehicles (2.4L GDI) Kia Optima 2011–2018 (some 2019) exact same engine in 2020 Optima Kia Sorento 2012–2019 Kia Sportage 2011–2018 (some 2019) Details of the Recall and Settlement The Problem Manufacturing debris and tight tolerances can cause connecting rod bearings to fail, causing knocking, seizure, and potential engine fires. The Fix Dealers will update the software with a Knock Sensor Detection System (KSDS) to detect rod bearing issues before failure. My Optima has the KSDS installed but failed. Warranty Extension As part of a class action settlement, Kia extended the warranty on these engines to 15 years or 150,000 miles, provided the KSDS update is installed.

NHTSA ODI 11736366

Apr 22, 2026EngineFuel system

My vehicle burns oil too quickly. I schedule my regular oil change based on the feedback from the auto repair shop. During my last oil change he said I practically had no oil left, but it has been less than 5,000 miles since my previous oil change. The tech informed me he's seen this happen a lot within Kia's including the optima that I currently drive. Fast forward a few months i noticed my oil light illuminate for a moment and immediately turn off. I still want to get it checked out just in case so i brought it back to the same shop. They informed me my oil was very low even though, but I still have another 1,500 miles before my next due oil change. He looked around and confirmed there were no leaks or damage that would affect the consumption rate. He highly recommended me look to see if there were any recalls on my specific model of vehicle that would warrant both an explanation and reason for replacement. In the meantime he topped off my oil and i was all good to go.

NHTSA ODI 11733038

Apr 20, 2026Engine

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud banging sound coming from the engine compartment. There was no warning light illuminated. The RPM failed to operate as intended while driving. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that there were metal shavings inside the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to a dealer for additional assistance. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,751.

NHTSA ODI 11732390

Apr 6, 2026Engine

The rod barring failed in my engine. I broke down in the middle of the parkway with my daughter. This is my third Kia optima that has had this issue but the dealership is stating there is not a recall on this model. The check engine light did not come on except when the car lost all power.

NHTSA ODI 11729509

Apr 1, 2026Transmission & drivetrainEngine

My engine has failed. This is the second car I’ve had from Kia that the rod barring has failed.

NHTSA ODI 11728508

Mar 24, 2026Engine

My car burns oil. I had to have my spark.plugs and engine coils replaced. I was driving and my check engine light came on. Also, my car was sputtering like you wouldnt believe. When i had the spark plugs and ignition coils replaced, the spark plugs were covered in oil. Last year, I got an oil change and within a few weeks the oil was empty. A neighbor told me my car was burning oil. I also took it to an independent mechanic and he said that was an issue with the kia optima.

NHTSA ODI 11726778

Jan 30, 2026Engine & coolingEngine

The contact owns a 2020 Kia Optima. The contact stated that the vehicle was sputtering and vibrating abnormally while starting. There were no warning lights illuminated. The failure was intermittent but became a recurring failure. The vehicle was towed to an independent mechanic out of fear of the vehicle stalling on the highway. Prior to the engine failure, the contact became aware that there were oil spots where the vehicle was parked. The vehicle was diagnosed, and the mechanic sealed two holes in the oil pan and replaced the spark plugs that were fouled by engine oil. The vehicle was repaired; however, the failure reoccurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the same mechanic who diagnosed the vehicle and determined that the spark plugs were covered in oil again. The contact was advised to take the vehicle to a dealer to check for engine failure. The vehicle was taken to the dealer, and an oil consumption test was performed; however, the vehicle failed the oil consumption test. The dealer had not yet diagnosed the vehicle, but suggested that the engine needed to be disassembled to check for engine wear. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 91,185.

NHTSA ODI 11714482

Jan 28, 2026Engine

I’ve been told by multiple Kia dealerships that my Kia needs a new engine however I am barely outside of their class action lawsuit so they are not willing to settle with me. They recently within the last two months came out with two recalls that did not fix the issue.

NHTSA ODI 11713970

Jan 26, 2026Engine

I took my vehicle to the dealership in Chantilly, VA on May 17, 2025. On July 24, 2025, I discovered that my vehicle had no oil, despite being approximately 4,000 miles away from my next scheduled oil change. I have video documentation confirming that there was no oil in the vehicle. The car was towed back to the dealership; however, no corrective action was taken. The dealership offered to perform a test, which I declined, as this issue did not exist before servicing my vehicle at their location. Additionally, no explanation or guidance regarding the oil was provided to me. I was only advised to pay for another oil change, or a 205 dollars to diagnose the car. Subsequently, I took the vehicle to Fairfax Auto Shop, where a dye test was conducted to check for oil leaks. While no leaks were found, they advised that the vehicle has an oil consumption issue. They recommended that I monitor and top off the oil every 1,000 miles and return for oil changes every 2–3 months.

NHTSA ODI 11713294

Jan 25, 2026Engine

Engine has been burning oil for at least a year now. Cause ignition coil/spark plug failure and have replaced all 4 coils and plugs 3 times now within a year. Engine will randomly start to sputter after about 3-5 months of replacement. Adding a quart of oil every 1-2 weeks. No leaks and no smoke, just money down the drain.

NHTSA ODI 11713215

Jan 8, 2026Engine

While driving, the vehicle experienced a sudden loss of engine power and entered limp mode. The check engine light began flashing and the vehicle had very limited acceleration, creating a safety concern when driving in traffic. The vehicle was towed to a Kia dealership for diagnosis. The dealer retrieved diagnostic trouble code P1326 (Knock Sensor Detection System – range/performance). During inspection, the dealer found metal contamination in the engine oil and oil control valves and advised that the engine has internal damage and requires replacement.

NHTSA ODI 11709712

Dec 23, 2025Engine

Took to Kia for engine burning excessive oil. They determined the cylinder wall was scorched due to piston ring. The warranty people say it’s normal wear and tear and won’t honor the warranty. It’s still sitting in their engine bay because they want me to pay for the diagnostic which I don’t have. $4000 roughly for that but it needs a new engine. The warranty should be covering this! NEVER PAY FOR AN EXTENDED WARRANTY!!! They will not help you

NHTSA ODI 11706800

Dec 16, 2025Engine

Vechile is burning oil and knock sensor came on which indicated rod bearing. While driving the car lost power the check engine came on was abl to pull over and turned off the car. Did not drive it was tow home.

NHTSA ODI 11705475

Dec 13, 2025Engine

I got the car was running good week or 2 later I see the oil light flash after my oil change I go back top it off repeat the cycle almost weekly burning losts of oil then I get a code p1326 for a knock sensor same day car go into limp mode no power rpm won’t go over 2 car won’t go over 60-65 I park it go outside to take it to the dealership next day it ain’t start I haven’t had the car 4 months only have 138,000 miles

NHTSA ODI 11704907

Dec 10, 2025Engine

It is an oil burner and engine failed and went into limp mode less than 5 years when drove off dealership brand new.

NHTSA ODI 11704364

Nov 20, 2025Engine

Out of the blue I get a code for a misfire on cylinder one. Got in to head to work as normal and it was stalling and shaking so bad that I am scared to drive it. The next day the check engine light was on when I started it to seek out the issue. Car was manufactured in September 2019 but is the 2020 model year. I was told by a license mechanic this is related to an internal Kia engine issue. I contacted 800 333 4KIA to see if this was a known issue that they had a solution to. Of course I was told to self repair that my VIN is not covered under the recall. Can you tell me how Kia assumes that engine issues with the 2019s model year would have been fixed before the 2020 models were assembled? Sounds like my dream car is now my nightmare. 3rd White Kia Optima but I am likely leaving the Kia family if this requires a new engine.

NHTSA ODI 11700692

Nov 17, 2025Transmission & drivetrainSpeed controlEngine

I have kept up on regular oil changes and maintenance on my Kia which I bought new 5 years ago. My issues started when my car's orange check engine light came on, I experienced loss of power such as difficulty accelerating even at low speeds, especially up hill. As soon as I was able I checked my oil which and there was nothing on the dipstick. I put in 3 quarts of oil. I brought it into my usual dealership for service and let them know about the oil issue and issues with power when driving. They failed to address the root cause of the issue, they performed an oil change, engine light turned off, and they started an oil consumption test. But when I drove off the lot the issue with the power continued, and the check engine light came on again. I took my Kia to another dealership to address the car's power issue and the first oil consumption test was not completed because it was unsafe to drive. When I brought my car in, the check engine light was not on, even though there were significant power issues. The dealership was able to confirm my concern, including loss of power and evidence of oil overconsumption. They replaced my turbocharger under warranty. I then underwent a 2nd oil consumption test that indicated overconsumption at a level of 1.5 quarts per 1000 miles. Then they performed a combustion chamber cleaning per Kia guidelines and a 3rd oil consumption test. They 3rd oil consumption results indicated overconsumption at a level of 0.75 quarts per 1000 miles. Although the dealership acknowledged this is still overconsumption, it was not to a level that required Kia to replace my motor. Meanwhile, after all these tests my car is close to out of warranty, at 98.6k miles. I called Kia customer care and their "resolution" to my case was the deny me a new engine and they would not provide me anything in writing. My car's overconsumption of oil and other signs of engine failure match the complaints found in class action settlements related to other Kia models.

NHTSA ODI 11699816

Oct 28, 2025Transmission & drivetrainEngineFire

2020 kia optima caught on fire in gallipolis ohio after insurance paid to fix car it continues to leak oil stall and is dangerous to drive12/24/2022

NHTSA ODI 11696226

Oct 22, 2025EngineCrash

Metal contamination found on VVT solenoid of 2020 kia optima 2.4L GDI engine. Firestone Autocare Confirmed metal debris in oiling system. Vehicle exhibits symptoms identical to prior theta II bearing recall SC172/SC200/SC227 but not covered under recall range.

NHTSA ODI 11694952

Oct 16, 2025Engine

My car has been burning oil rapidly. I’ve contacted kia over this issue and I have had several times where I have had to continually add oil. There is no leak. This is a known issue with kia motors across mechanics nationwide and there should be a recall issued. This has been at several shops and over the last few years. This motor should NOT be consuming 4 quarts of oil within 1000 miles after an oil change.

NHTSA ODI 11693881

Oct 3, 2025Engine

The turbo system on the car burns oil at a rapid rate. Had to pay $4000 to replace and still continues to give me problems and check engine light. Violates lemon law. Had replaced in September but was giving me problems well before and finally took it to the dealer for repair

NHTSA ODI 11691126

Sep 21, 2025EngineDriver assistance

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure. I’ve been reporting engine stalling since around 34,000 miles or so I purchased the car and immediately had battery issues before 25,000 miles as well. While I was driving on the road the engine stalled about 34,000 miles with me and my pregnant daughter in the car. The seatbelts jerked. The car stuutered and shut off and every light on the dashboard went insane. I purchased the car with 34 miles on it. Now…fast forward I’ve been having the car engine check, consumption oil tests performed and more since 60xxx miles or so. I’ve done everything that I’m supposed to do with returning the car for testing and every time I’m told I just need to wait until the engine fails. They clean the engine up make it look pretty after the second test and run some cleaner through then I’m back in a couple of weeks to months for the same thing. The engine valve cover has been replaced many times, spark plugs keep going out, and a ton more engine work that was done under warranty. Brain the service man told both me and my husband it’s what we have TJ deal with, at Suntrup, and doesn’t matter if I’m driving or not wait until the engine blows before Kia can replace the full engine. He said if you’re outta warranty that’ll be your issue. Well when I talked to Kia they said I better not drive it that way, with no oil in the car regardless how it’s brining and keep taking it in. But Bryan every time seems to not want to deal with it. Test after test and he said i just need TJ fault before we replace it. The service department has deemed this a bad engine ever trip. But I’m told it MUST PASS KIA TEST. However, I’m 7,000 miles outta warranty now and I’m praying they cover it because I did everything I’m supposed to do. I have every record however, Lou Fuze has failed to reproduce my records and I’ve requested them by text many times.

NHTSA ODI 11688705

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Working with the data? Download all 136 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Kia Optima verdict →