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What 71 owners told NHTSA about the 2020 Kia Forte

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (71)Crash / fire / injury (11)Engine (15)Transmission & drivetrain (15)Electrical system (11)Driver assistance (5)Airbags (4)Speed control (4)Engine & cooling (3)Fuel system (3)Lane Departure (3)Steering (3)

2 of 71 complaints match · Speed control · crash/fire/injury only · clear filters

Jun 14, 2023AirbagsSpeed controlCrash

Car took off. Zoomed. Out of control, my safety was put at risk since car speeded off. No one else safety was at risk since no one was around. The car is currently at a collision shop. Car has been inspected by insurance and being fixed. No warning signs and air bags did not come out.

NHTSA ODI 11526961

Sep 5, 2020SteeringSpeed controlBrakesCrash

MY 18 YEAR OLD DAUGHTER WAS THE DRIVER. THE CAR WAS PARKED ON A RESIDENTIAL STREET, FACING THE DIRECTION SHE WANTED TO GO. THE STREET WENT DOWNHILL IN FRONT OF HER. SHE STARTED THE CAR. WHEN SHE BEGAN TO DRIVE, THE STEERING FELT VERY STIFF, SHE COULD BARELY STEER. SHE STARTED DRIVING ANYWAY. THEN THE BRAKES DID NOT WORK. IN FACT, SHE SAID THAT PRESSING THE BRAKE SEEMED TO MAKE THE CAR GO FASTER (OR THIS COULD HAVE JUST BEEN THE EFFECT OF THE HILL). SO SHE ACCELERATED DOWN A SUBSTANTIAL HILL WITH NO BRAKING POWER. AT THE BOTTOM OF THE STREET (APPROX. 1/4 MILE) IS A T-INTERSECTION. SHE CROSSED THE STREET, THE CAR WENT UP ONTO THE CURB OPPOSITE, PROCEEDED THROUGH SOME BUSHES, KNOCKED DOWN A FENCE AS IT WENT BETWEEN A TREE AND A BRICK WALL, RAN INTO A BIRD BATH, AND THEN CAME TO A STOP IN SOMEONE'S YARD. FORTUNATELY THE CAR STOPPED BEFORE IT GOT TO THE HOUSE ITSELF. DAMAGE INCLUDED: BOTH BUMPERS, BOTH DRIVER-SIDE TIRES/WHEELS/HUBCAPS, AND EXTENSIVE DAMAGE UNDERNEATH INCLUDING TRANSMISSION.DRIVER AND PASSENGER WERE (AMAZINGLY) NOT INJURED.

NHTSA ODI 11353364

Working with the data? Download all 71 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Kia Forte verdict →