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What 169 owners told NHTSA about the 2020 Jeep Grand Cherokee Srt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (169)Crash / fire / injury (26)Electrical system (44)Engine (38)Transmission & drivetrain (30)Airbags (14)Fuel system (13)Speed control (13)Brakes (11)Steering (11)Suspension (8)Body & structure (7)

1 of 169 complaints match · Suspension · crash/fire/injury only · clear filters

Jan 3, 2024SteeringSuspensionCrash

Lost control of steering which pushed vehicle to left and hit a retaining wall then to the right of the interstate. There were no warning lights. After vehicle stopped found front end had fallen off and left front tire was sitting on it's side.

NHTSA ODI 11563255

Working with the data? Download all 169 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Jeep Grand Cherokee Srt verdict →