Home · 2020 Hyundai Sonata Hybrid · Complaints

What 168 owners told NHTSA about the 2020 Hyundai Sonata Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (168)Crash / fire / injury (6)Fuel system (56)Electrical system (34)Engine (30)Transmission & drivetrain (23)Body & structure (15)Seats (14)Driver assistance (11)Airbags (7)Speed control (7)Steering (7)

2 of 168 complaints match · Airbags · crash/fire/injury only · clear filters

Mar 16, 2026AirbagsEngineFuel systemFire1 injury

It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell. The safety of others was put at risk due to others being right next to me and putting others at risk of engine blowing up. Yes, the vehicle has been inspected by police. There were no warning signs on the vehicle.

NHTSA ODI 11724672

Oct 27, 2023AirbagsDriver assistanceCrash1 injury

I was driving Home from work and I fell a sleep behind the wheel and Hit a park car. The police report states that my impact speed was 50mph. My insurance company is very concerned that my Air Bags or sensors are defective and that I contact you immediately. Due to the damage and impact of the accident.

NHTSA ODI 11552328

Working with the data? Download all 168 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Hyundai Sonata Hybrid verdict →