Oct 26, 2025Electrical systemDriver assistanceCrash3 injuries
I was driving through town at a low rate of speed (20-30 mph) with 2-3 car lengths between me and the next vehicle. I continued through light to next light. This distance was on an upward incline. After traveling approximately 500 ft, I noticed the traffic slowing in front of me and took my foot off the accelerator to start to slow down. This is when the car suddenly accelerated (instead of slowing down as would be expected when traveling up an incline), picking up speed quickly. The car's response happened so quickly that I was unable to swerve to avoid hitting the car in front of me. I hit the car in front of me that was slowing down at the light which then subsequently hit several other vehicles that were in front of it that were also slowing/stopped for the light. The front airbag deployed as a result of the collision, knocking my glasses off. The vehicle was still continuing in forward motion after the collision….Traffic Crash Report states, “... [witness] went up to Unit 1 [Palisade], and the tires were still spinning…” As I was in shock after the collision, a bystander came up to the vehicle to turn it off and this is when the wheels/forward motion was completely stopped. This Palisade is equipped with Forward Collision Avoidance Assist (FCA) system. There was no warning given nor did the vehicle attempt to slow down during the event so I believe that this system failed to operate which contributed to the collision. I also believe that there was a failure with the engine/electrical system, ETC, and/or transmission that caused the system to suddenly accelerate while traveling uphill AFTER I removed my foot from the gas pedal. The vehicle was totaled by my insurance company. They did say that they were sending an engineer to review the Event Data Recorder. I have not seen any results from that nor do I have the vehicle in my possession as it was totaled.
NHTSA ODI 11695696
Sep 16, 2025BrakesDriver assistanceCrash1 injury
I was recently involved in an accident with my 2020 Palisade that I believe may have been caused by a brake failure. I was simply moving the vehicle from one part of a driveway to another when, as I drove over a drainage ditch, the brakes did not respond and the car suddenly accelerated into a tree. I sustained facial injuries and was transported by ambulance to a nearby hospital. The vehicle is currently at Canby Motors in Bel Air and is available for inspection. The vehicle has only been inspected by Canby Motors to my knowledge at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
NHTSA ODI 11687649
Jul 1, 2022Speed controlDriver assistanceCrash
I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving fast until it hit other things. The car stopped after it went through a wire fence and hit a tree. The brake did not work at all. The car never stopped once it started moving on its own. Forward collision warning never came when it was approaching the first vehicle in front of mine on its own. The 'check engine' light was on for 3 days and disappeared on its own about 1 month prior to the accident. I tried to take it to the service center immediately but the earliest appointment I could get was in June. The service adviser at Hyundai service said there was nothing that they can do since the warning light was not on when we asked for a service check on 6/11/22.
NHTSA ODI 11472010
May 28, 2021Driver assistanceCrash
emergency brakes came on ,on the freeway twice ,and one in front ,no other car around. on the right side a person in the parking lot while the car was moving about 2 mph ,walked next too the car and it felt like one brake came on only to slow me down and did not stop ,just braked for 2 seconds ,like on the freeway all the brakes came on the freeway, but in the parking lot only one came on it felt like.
NHTSA ODI 11418836