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What 517 owners told NHTSA about the 2020 Hyundai Palisade Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (517)Crash / fire / injury (22)Visibility & wipers (129)Engine (120)Suspension (60)Seat belts (50)Electrical system (42)Transmission & drivetrain (38)Airbags (25)Body & structure (25)Driver assistance (17)Seats (14)

5 of 517 complaints match · Airbags · crash/fire/injury only · clear filters

Sep 18, 2025AirbagsCrash3 injuries

Vehicle was in an accident. Impact was at driver front fender. Driver side curtain air bags deployed. Car spun after impact and went into the woods stopping when it hit a tree. Front and passenger airbags did not deploy.

NHTSA ODI 11688262

Jan 16, 2025AirbagsBody & structureEngineFire

The vehicle, a 2020 Hyundai Palisade SEL, was located in a closed garage, unoccupied. Within 10 minutes of parking the car in the garage, it caught on fire, possibly originating on the front, driver's side. Due to this incident occurring inside a garage, there was damage to our home and a high risk of safety (including loss of life) to the home and its occupants. At this time, we are waiting for the insurance company to investigate the origin of the fire as there were no warning lights or any indication of risk. This fire happened very suddenly and unexpectedly and it is our sincere hope that a thorough investigation will prevent this from happening to other families.

NHTSA ODI 11636267

May 25, 2023AirbagsCrash3 injuries

I was involved In an accident, where the vehicle went into a ditch ( the ditch is deeper than 5 feet) and hit all the front and passenger side of the vehicle and only the steering wheel and legs of the driver airbags deployed, no other airbag deployed not the curtain airbag, not the front passenger. NON, ONLY DRIVERS LEG AND STERLING WHEEL.

NHTSA ODI 11523895

Oct 7, 2022SteeringAirbagsCrash1 injury

I was in an accident on I95. The steering wheel locked causing me to hydroplane and hit ropes and car landed in the middle of 95. No airbags deployed during collision causing head to bump and back injuries. Police report is inaccurate. He asked me how fast I was going and I gave him the speed limit. I wasn't looking at my speed odometer my eyes were on the road. When I came to my self because I told him I hit my head. I distinctly remember the steering wheel locked before gliding. It happened so fast.

NHTSA ODI 11488332

Jun 22, 2020AirbagsCrash

I WAS INVOLVED IN AN INTERSECTION COLLISION AND NONE OF THE AIR BAGS DEPLOYED. *TR

NHTSA ODI 11330031

Working with the data? Download all 517 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Hyundai Palisade Hybrid Hev verdict →