What 190 owners told NHTSA about the 2020 Hyundai Elantra Gt

On [XXX] at about 1:40 p.m. I was driving to work, and got distracted and had a front-end collision with a tree that was about 1-3 feet next to the side of the road. Extensive damage to the vehicle, and personal injuries occurred (mild concussion, stress fracture of left forearm, bruising/abrasion on ride side torso, sprained left thumb, and abrasions on head). Both the driver and passenger airbags did not deploy which contributed to me almost flying through the windshield. The emergency responders and tow truck operator were very surprised I wasn't in critical condition or dead and noted that the airbags failing was a serious issue and I was lucky. This was reported to the manufacturer and geico insurance on December 20th, and I am currently awaiting to hear back from both to get the inspections scheduled. The vehicle is currently located at OC's Auto at 598 Armistead Blvd, Holt FL 32564. I have already signed papers giving permission for inspections by the insurance company if they request it, but currently inspections haven't been done yet to determine damage estimates or to investigate the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11631902

The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11613933

A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.

NHTSA ODI 11610088

The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 15 MPH and turning right during rainy weather conditions, the brake pedal was lightly depressed however the wheels locked. The vehicle drove over a pothole and the contact lost control causing the vehicle to skid 50 feet. The contact crashed into the curb on the driver's side front tire. No warning light illuminated. No injuries were reported. The vehicle was undriveable and towed to an independent mechanic where it was diagnosed that the driver's side control arm, the front tire suspension, the tire and rim, the front bumper, and the grill needed to be replaced. The vehicle was repaired. The contact stated that he had also experienced the same failure recently during a rain storm where the vehicle braked independently and he again lost control and crashed. The contact stated that he observed that the ABS warning was illuminated. The contact stated that he had not been injured during the incident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,520.

NHTSA ODI 11604453

On [XXX} 2023, [XXX]. I was driving to work which is only 5 miles away. All my my dash lights came on. Next thing I know smoke, and fire started billowing out from under the hood. I started having a panic attack because the electrical system died and I could get out of the car. I then realized all I had to do was open the door handle. I called 911 and the police and fire department came and put the fire out. The entire under the hood was burned and some windows cracked from the heat. It was a scary ordeal. Im not sure what cause the engine to catch fire. I filed a report with the police and the car was towed. My insurance came and towed it to do an evaluation. They deemed it a total loss and blamed the engine. There was a recall on my engine for fires and state farm documented it in my loss report. I'm not sure who to go after for this because I had the car for 10 months, put $4000 down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11590815

The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 20 – 25 MPH uphill and going around a corner, the contact heard a snap and the traction control immediately activated. The contact then lost control of the vehicle. There was no warning light illuminated. The contact was unsure if the she had encountered a patch of ice on the roadway. The contact stated that she turned the steering wheel to the left to avoid hitting a sign pole with the driver’s side of the vehicle; however, the passenger’s side front bumper and wheel well area crashed into a telephone pole. She then heard a snap in her left arm right before she lost consciousness. The contact stated that the air bags had not deploy and she was thankful that they had not deployed. The contact stated that she was not immediately aware that she had fractured the bone in her left arm. The contact regained consciousness and drove the vehicle to her residence. The contact received no medical assistance at the crash scene but sought medical attention from the hospital the following day. A police report was not filed. The vehicle was then taken to an auto body shop to be inspected. The contact was informed that the lower control arm ball joint was damaged and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

NHTSA ODI 11449589

At least 5 or 6 times, I have experienced sudden uncommanded acceleration with my 2020 Hyundai Elantra. One time my car hit a tree. These have been terrifying incidents. It usually happens when I am slowing down or braking.

NHTSA ODI 11440913

On June 30 2021 I was parking in front of a store in Oceanside Ca as I was pulling into the Parking space the engine started to race and the car would not stop I hit a Planter first and the wall of an hobby Nobby store I contact Hyundai American and reported and I asked them to check out the black box I received a letter back brim Hyundai American I they stated the would not (we have no reason to believe there USA product defect in the vehicle. It is a new vehicle with low mileage and there are no known issues with this model ‘s braking ) You can call me at[XXX] My Name is [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11439041

Car stalled while driving on highway… causing the car to crash. The air bags deployed and me out! The car burst into flames and I was rescued by another motorist

NHTSA ODI 11432397

Car emitted carbon monoxide into car cabin, causing driver to lose consciousness and crash on highway and burst into flames

NHTSA ODI 11430751

I rented a 2020 Hyundai Elantra from Pittsburgh PA to Rockville MD. It was raining. Because the steering wheel was sensitive compared to other cars I had driven, I turned on the car's Lane Keeping Assistance, which tightened the steering wheel a bit and made an alarm sound and steered back by itself when the car got close to a lane line. I drove under the speed limit and exercised all caution necessary on a raining day. On highway 70 East close to Hagerstown MD, I noticed the car deviate towards the left on a curve. Lane Keeping Assist did not alarm. To prevent it from hitting the left divider, I tried to steer back to the right but the steering wheel was locked up. I pressed the brake pedal, but the car did not slow down. The car suddenly slid to the far right, left the highway pavement, rolled over on the lawn. All of the front and side airbags on the driver’s seat and co-driver’s seat popped out. Smoke was everywhere. I got bruises on my knees and legs, and cuts in left hand and arm. The mileage was 43316 according to the rental company after the incident. I purchased the damage waiver so the rental company did not charge me or provide a report. Consumer stated she would like to withdrawal the complaint.

NHTSA ODI 11429334

The contact owns a 2020 Hyundai Elantra. The contact stated while driving at various speeds, the vehicle erroneously switched from smart mode to sport mode causing the vehicle to independently accelerated. Additionally, the lane departure system would erroneously activate. The contact also stated that while driving at an undisclosed speed, the vehicle pulled to the right. The contact also stated that the exhaust pipe was rusted. The cause of the failures was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 400. Consumer stated vehicle needs to brought in again, passenger seatbelt alarm goes off without anyone being in the vehicle. AC was leaking water and sensors keep changing automatically. In addition tire has been replaced after 3500 miles. Manufacture has been contacted several times and refused to buy the car back. Consumer has filed the complaint with the BBB.

NHTSA ODI 11422894

On May 2, 2021 I was involved in a hit and run accident. An individual in a pickup ran a red light and t-boned my car on the driver side. No air bags deployed. I was taken to the hospital with a severe concussion.

NHTSA ODI 11421895

AT APPROXIMATELY 16,000 ' 17,000 MILES THE CAR STARTED HAVING TECHNICAL AND ELECTRICAL ISSUES. THERE SEEMED TO BE AN ISSUE WITH THE REGULAR HEADLIGHTS AND HIGH BEAM SETTING. ON THE PASSENGER SIDE OF THE CAR, THE GLOVE BOX LIGHT, THE OVERHEAD READING LIGHT, AND THE CHARGING PORT FOR CAR ADAPTERS ALL STOPPED WORKING. SHORTLY AFTER THOSE THINGS WENT OUT IN THE VEHICLE, WE WERE IN AN ACCIDENT. WE WERE DRIVING FROM MISSOURI TO CALIFORNIA AND WHILE DRIVING ON A 2 LANE HIGHWAY THROUGH KANSAS, THE CAR UNEXPLAINABLY JOLTED TO THE LEFT INTO THE OPPOSITE DIRECTION LANE OF TRAVEL. I WAS GOING AROUND 65 MPH WHEN THIS HAPPENED. IT SEEMED THE CAR THEN ACCELERATED ON ITS OWN WITH THE RPMS GOING TO THE RED. THE STEERING WHEEL LOCKED UP AFTER THE CAR HAD JERKED OVER. THE STEERING WHEEL WOULDN'T BUDGE. ANOTHER VEHICLE WAS COMING RIGHT AT US. I WAS TRYING TO GET THE CAR TO GO ANY DIRECTION BUT THE STEERING WHEEL WAS LOCKED. SO WE HAD A HEAD ON COLLISION. THE 2 OTHER OCCUPANTS IN THE CAR DID NOT MAKE IT, I WAS THE ONLY SURVIVOR. THESE CARS HAVE ELECTRIC STEERING. THE CAR WAS HAVING ELECTRICAL ISSUES, I DID NOT KNOW ABOUT THE TYPE OF STEERING IT HAD. I AM WONDERING IF ANYONE ELSE HAS HAD ANY OF THE SAME EXPERIENCES/PROBLEMS?*DT*DT*JB*DT*JB*JB*JB

NHTSA ODI 11383011

ON THURSDAY AUGUST 20 I HAD ACCIDENT AND THE FAC FAILED TO WORK AND NOW I HAVE INJURIES, THIS ACCIDENT WASNT MY FAULT. THE MAN WAS IN THE LEFT LANE THEN HE DECIDED TO CHANGE HIS MIND AND CAME ALL THE WAY TO THE RIGHT SIDE AND HE WAS IN FRONT AND SENSORS ON MY CAR SHOULD HAVE ALERTED ME AND DIDNT. THANKS

NHTSA ODI 11351834

MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11

NHTSA ODI 11317971

I WAS SOLD TO ME NEW I TOOK IT IN FOR AN INSPECTION IN THE FIRST WEEK OF OWNERSHIP AND THE TECH SLIPPED ME A NOTICE OF A ACCIDENT AND REPAIR COMPLETED AT 0-5 MILES OF ITS LIFE I PURCHASED AT ONLY 6 MILES THEY KEEP TELLING ME I'M LYING. INCIDENT DATE 9/1/19 REPAIR DATE 2/10/20 COMPLETED REPAIR 2/11/20 DATE I PURCHASED 2/12/20 I TOOK IT IN BECAUSE LKA KEEP MOVING THE WHEEL RIGHT LEFT OVER N OVER, OVER CORRECTING ITSELF I BELIEVE. VERY SCARY WHEN ON THE FREEWAY IN TRAFFIC IN DOWNTOWN LOS ANGELES. I DO NOT KNOW ANYTHING DETAIL OF THIS REPAIR OR INCIDENT I WAS ONLY GIVEN THIS PAPER AFTER PURCHASE THEY DIDN'T DISCLOSE IT BEFORE PURCHASE. WHEN I LOOK UP THE VIN IT NEVER COMES UP WITH MY CARS MODEL EITHER

NHTSA ODI 11311552

WHILE DRIVING THE CAR AT THE SPEED RANGE OF 40-70 MPH THE STEERING WHEEL UNDERGOES ABRUPT STIFFNESS CHANGE FROM STIFF TO VERY SOFT CAUSING SUDDEN JOLT OF THE VEHICLE RIGHT OR LEFT DEPENDING ON THE ROAD CONDITION. THIS HAPPENS ALL THE TIME AT THIS SPEED RANGE. LOST CONTROL RESULTING IN ALMOST CRASHING INTO A DIVIDE BARRIER. DRIVING REQUIRES MAINTAINING THE STEERING WHEEL IN STRONG GRIP AT ALL TIME AND A LOT OF EXPERIENCE TO AVOID LOSS OF CONTROL.

NHTSA ODI 11311663

A CAR DARTED INTO MY LANE AT 90 DEGREES. MY RENTAL CAR RIGHT CORNER ENDED UP AGAINST THE OTHER CAR'S LEFT FENDER. THE DRIVER AIRBAG DID NOT DEPLOY BUT DID START TO INFLATE. A LOT OF DARK GRAY SMOKE ISSUED FROM THE STEERING COLUMN FOR A LONG TIME AFTER THE BAG STARTED TO DEPLOY. THE BAG COVER APPEARED TO EXTEND ABOUT 6" FROM THE STEERING WHEEL AND THE SIDES LOOKED PLEATED, LIKE AN ACCORDION BELLOWS. ALSO SOMETHING HAPPENED UNDER THE DASH AROUND THE PEDALS. I SAW A RECTANGULAR LIGHT COLORED AREA 4-9' TALL AND 10-20" WIDE AS IF A PANEL HAD BLOWN OFF A LOWER AIRBAG BUT NO INFLATION OCCURRED THERE AT ALL. JAN. 22, 2020 ON BON AIR RD, KENTFIELD. NOT SURE IF I WAS ABLE TO BRAKE. PASSENGER SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THERE WAS A PASSENGER IN THE FRONT SEAT. RENTAL COMPANY ASKED THAT THE CAR BE TOWED TO A BODY SHOP.

NHTSA ODI 11310064

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

NHTSA ODI 11286542

TL* THE CONTACT OWNS A 2020 HYUNDAI ELANTRA. WHILE DRIVING 60 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM FAILED TO WARN OF AN ICE BUCKET IN THE ROADWAY. WHILE ATTEMPTING TO AVOID THE ICE BUCKET, THE CONTACT STRUCK THE ICE BUCKET WITH THE PASSENGER SIDE BUMPER. THE CONTACT STATED THAT THERE WAS PHYSICAL DAMAGE TO THE BUMPER. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE BODY REPAIRS. THE VEHICLE WAS TAKEN TO ATLANTIC HYUNDAI (193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM FUNCTIONED AS INTENDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE. *TR*JB *DT *DL

NHTSA ODI 11257932