What 216 owners told NHTSA about the 2020 Honda Civic

My 2020 Honda Civic's passenger seat weight sensor failed due to an internal electrical failure. This is an officially diagnosed issue from a Honda Dealership. This put's my passenger's at risk as the airbags will not deploy due to the sensor not reading the passenger's weight. The vehicle has not been in an accident that would have caused this sensor to fail. On 10/16 the SRS light (reading airbag system problem) first showed while driving. The light is still on.

NHTSA ODI 11697486

My steering gradually stiffens then suddenly releases while traveling the highway. It cycled this way during the entire trip. It acted this way for the first time Oct 22, 2025 on the outgoing part of my hour long trip. It acted this way the second time Oct 25, 2025 on the hour long return drive home. I was the only one in the car at the time. Therefor, it put my own safety in jeopardy plus those traveling the highway at the same time I was traveling on the highway. I am calling my Honda dealership in the morning, Monday October 27, 2025, to set up an appointment to bring my car in. There were no warning lamps, messages nor other symptoms of the problem prior to the failure and when it first appeared on Oct 22, 2025. I find that I am not the only one experiencing this problem with a 2020 Honda Civic SI a 10th generation Civic.

NHTSA ODI 11695680

The vehicle was moving forward at 10 mph and went over a manhole cover that was protruding 4 inches out of the ground that was on the driver’s side. The manhole cover came in contact with the underside of the car and set the front driver’s side airbag off.

NHTSA ODI 11692230

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: BCM (body mechanical module) became faulty, causing car to turn on ignition by itself. Would be sitting in car with it off and the ignition would turn on causing issues with battery and gas consumption. Also in order to save that until it was figured out what was wrong I had to disconnect the battery causing multiple resets to my electrical system. Yes. Q: How was your safety or the safety of others put at risk? A: Would be sitting in car with it off and the ignition would turn on causing startling and issues with battery and gas consumption. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Confirmed and fixed so far by a small and independent electrical mechanic. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No.

NHTSA ODI 11690484

There is a known recall on the fuel pump and the last bulletin from Feb 25 #24008 lists All Vins except ones starting with JHM. My Honda has shut down on 6 occasions. I took it to a mechanic who diagnosed it as the fuel pump is bad. He showed me the bulletin. When I contacted Honda I was told this Vin is not included. it has under 50,000 miles on it. I believe this is somehow being overlooked in the recall for some reason This is dangerous for me to continue driving this car. It is an expensive repair for a car with under 50k miles. Please help

NHTSA ODI 11689713

The steering wheel becomes "sticky" and requires more force than usual to move it to the right or left. This is particularly noticeable when driving in a straight line, and the issue becomes apparent after driving for roughly 10 minutes. This causes an overcorrection when making minor adjustments to stay centered in a lane. Doing further research online reveals that many others are having the same issue with their 10th generation Honda Civics, and many dealers are attributing the issue to the Electronic Power Steering system (EPS). A replacement EPS rack costs thousands to replace, making it unobtainable for some. There have been no codes or warning lights, and the issue has been going on for at least a year.

NHTSA ODI 11685838

ALL SAFTY LIGHTS APPEAR ON DASHBOARD. SAFTY FUNCTIONS NOT ENABLED.

NHTSA ODI 11684963

While driving down the road my steering wheel locks or sticks then quickly releases causing me to overcorrect the steering wheel. This happens on a continuous basis while driving. There are no warning lights or messages that come on. I took it to dealership for a diagnostics and they determined it to be the steering gear box but not considered a a recalled item.

NHTSA ODI 11682983

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and informed the contact that parts were not yet available for the recall repair, and there was no information on when parts would be available. The contact called another dealer, Holman Honda of Fort Lauderdale (12 E Sunrise Blvd, Fort Lauderdale, FL 33304); who confirmed the information provided by the first dealer. The manufacturer was made aware of the issue and opened a case. The manufacturer informed the contact that the parts were on back order. The contact had not experienced a failure.

NHTSA ODI 11681602

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the local dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The dealer was contacted several times about the recall repair and the availability of parts to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11681401

I received an email from Honda regarding a safety recall, stating that the defective part is now available. However, when I called different Honda dealerships, they told me to disregard the notice because the part is not available. If the repair cannot be done, I am concerned why Honda sent the notice in the first place.

NHTSA ODI 11680712

I am writing to formally report a persistent and widely experienced issue with the air conditioning system on Honda Civic models from 2017 through 2025 (10th generation). Many owners, including myself, have encountered repeated failures where the A/C system either stops working entirely or begins to blow hot air. These issues appear to be linked to faulty components such as the condenser and evaporator, which have become known problems within the Civic community. I've also noticed that people will fix this issue, only to have it return a few years later. I got lucky when we purchased my car in 2020. We added a Honda Care package, which is still under warranty. They will replace everything without additional payment. What’s concerning is that once the vehicle is out of warranty, owners are being quoted anywhere from $1,300 to $3,000 for repairs, costs that seem excessive for a known defect affecting a major comfort and safety feature. I respectfully ask that Honda recognize this issue and provide appropriate support or reimbursement options for affected customers, especially considering the pattern and volume of complaints. Please let me know how Honda intends to address this concern and if there are any extended warranties or recall programs currently in place for the affected A/C components. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11679090

The contact owns a 2020 Honda Civic. The contact stated while driving 40 MPH, the air conditioner was blowing out hot air, and there was steam coming out of the passenger's side air conditioner vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where freon was added to the air conditioner system service port, and the contact was informed that there was no leak. The contact stated that the failure recurred a month later. The vehicle was then taken to the dealer, where it diagnosed that the air conditioner condenser had failed and needed to be replaced. The contact stated that the vehicle was repaired twice and was currently in the process of being repaired a third time. The contact related the failure to Technical Service Bulletin Number: 19-091(Warranty Extension: 2016-21 Civic A/C Condenser). The manufacturer was notified of the failure, and informed the contact that the failure would be recorded. The failure mileage was approximately 58,000.

NHTSA ODI 11677784

The A/C system failed due to contamination from the ac condenser and compressor shaft seal leaking. It was inspected at Hardin Honda dealership and confirmed these systems were leaking and the entire system was contaminated. My vehicle is available for inspection upon request. My safety is put at risk because the contamination can cause the engine to fail. The problem has been confirmed by Hardin Honda dealer and Honda issued two warranty extensions to fix these issues. Hardin Honda put in writing that the defect code is 6C300 and one of the two warranty extensions is under this code. Honda issued Service Bulletin 19-091 for my issue, but they are now refusing to stand behind their warranty extension. When we took it to the dealership they said our issue was not the same and that we had to pay thousands of dollars to fix the entire a/c system. The dealer said they cannot fix the two parts under warranty because the whole system is contaminated but the whole system is contaminated because of those two parts leaking. We reached out to Honda Corporation and they refuse to correlate our issue with the warranty extensions even though we have in writing from Hardin Honda that our A/C issues are the ones under the warranty. Honda issued these warranty extensions and are refusing to pay for the damages that my car is experiencing. The A/C system stopped working on 7/14/2025 and I took the car to the dealership on 7/17/2025 to get it checked out. Honda issued these warranties because of a manufacturing fail on their part and now they are refusing to fix their own issue and making us pay for damages that we had no idea were happening until our A/C system went out. If Honda had issued a recall for these faulty parts, then I would have taken my car in to be fixed right away and my whole a/c system would not be contaminated. We have been in communication with Honda Corp but they will not assist us and will not stand behind their warranty extensions.

NHTSA ODI 11677012

Phantom braking. Really dangerous

NHTSA ODI 11673092

I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with Honda. The dealership recognized this was an issue with this color. There is a class action for the white as well. The honda dealership said Honda corporate should do something about it since I haven't had this car very long. Honda corporate came back and told me that they would have only covered it in the year of 2020 which is silly because the car is a 2020. I purchased it at the end of 2023. So as soon as I got this off of the lot I was [XXX] essentially. I told them that I haven't even put that many miles on the car and they said it didn't matter. Online everywhere talks about the issues with the paint chipping on the plastics and they refuse to recognize it. I was quoted over 1000 to fix the more serious issues but another 400 more to fix everything and that was just for the parts and not the labor. The dealership service manager at Honda recognized this was a problem but corporate doesn't want to do anything about it. The issue started happening a year after I purchased it. I haven't even owned it for a full two years. Not even 14k miles on it since my purchase. Purchased the warranty and they refuse to help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11672755

Researched and found this has been a common issue with this make and model. Clutch slippage at random times when accelerating, reported to Honda dealership multiple times, stated there wasn’t any issue with vehicle and denied this was a common issue even though it has been reported by multiple owners of this year/make/model. 3-4 days ago, clutch started disengaging while driving and constantly had the burning friction smell. Fortunately I was able to get my vehicle to the dealership without having to be towed but it was a slow with lots of praying to the car gods. Now the dealership is charging me an outrageous amount to repair, even though I reported this months ago (prior to it getting this bad) and was told there wasn’t nothing wrong with it. My estimate for repairs came to just under $5k for something that should’ve been fixed when it was first reported (which probably would’ve been way less in cost to fix at that time). AND…I had to tell them what the issue was in detail because they treated me like I was stupid. This should’ve been a recall a long time ago with all the reports and complaints from so many people instead of Honda treating people like they’re stupid.

NHTSA ODI 11670094

1: Fuel pump - This recall was fixed last weekend on 6/14/25. On [XXX] My vehicle stalled on a major road with my son in the car. 2: I have my [XXX] son with me most of the time. The vehicle stalled while I was driving. Myself or my son could of been very injured or worse if I wasn't able to get off the main road. The fuel gage said it was full of gas, but it wasn't moving with what miles the car said it had left. 3: N/A 4: I believe it was inspected because it states in the recall the the fuel pump impeller wasn't molded properly. 5: Yes, all of my check engine lights came on. While pushing on the gas peddle the car wouldn't move. The car started to slow down and shake. It first appeared a week after I got the recall fixed on 6/22/25 Side note: I don't currently have the documents in my possession. Its in the car at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11668449

Both fuel pumps failed and were replaced. The parts were saved for inspection upon request. My car shut down while I was accelerating on the entry ramp to a major highway. If it had not been for my skilled driving and fast thinking, a major accident with injuries would have occurred. The mechanic who fixed my car said this was the 12th one he has repaired. The vehicle was not inspected by anyone from Honda but we did save all the old parts so that it could be verified. There were absolutely no warning lights, messages or other symptoms of the problem prior to the failure. Honda has a recall for this exact problem, for this exact same car but the VIN for my car has not been released yet because they are doing it increments, apparently. What doesn't make sense is that they don't agree to accept responsibility for this recall on the cars that have broken down and been diagnosed with this recall because the VIN hasn't been released yet! This is a $1900 repair that I had to come out of pocket for and I need to be reimbursed in order to payback the money borrowed to pay for the repair. Can you somehow help with this problem. I have the receipts for the repair but don't have them with me at the office where I am sending this message. I can provide them if you need me to but the total amount paid for the repair was $1984.

NHTSA ODI 11668117

My automatic Breaks that prevents me from rear ending a car keeps engaging when I am a few car lengths from another vehicle. It’s happened once yesterday and once today. Both times in heavy traffic areas. I’ve had the car for two years and this is the first time this has happened. Thankfully no one was following close behind because they may have hit me. I’m afraid this is going to happen one day when someone is too close and I’m going to get rear ended. It’s really scary and dangerous. I’m scared to drive my car.

NHTSA ODI 11664056

The contact owns a 2020 Honda Civic. The contact stated that the front driver’s side door failed to open as needed. The contact stated that several attempts were needed to open the door. After investigating the failure, the contact related the failure to the steel beams inside the door. The contact stated that the failure occurred frequently. The contact had suffered rotator cuff injuries on both shoulders. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,000.

NHTSA ODI 11663663

The evaporator in my 2020 Honda Civic failed without warning, causing the air conditioning system to stop blowing cold air. This posed a safety risk, especially in hot weather, as it affected driver comfort and increased the chance of fatigue or distraction. The issue was diagnosed and confirmed by a certified Honda dealership, whose staff acknowledged that evaporator failure is a common problem in 10th generation Civics and that Honda corporate is aware of multiple similar cases. While Honda has extended warranty coverage for other A/C components, the evaporator—despite its high failure rate—remains excluded. The repair is extremely labor-intensive and costly, often exceeding what many owners can reasonably afford, which discourages timely repairs. In many cases, the failure is due to leaking refrigerant, which not only compromises system performance but also poses an environmental hazard. There were no warning lights or messages before the failure, and the component is available for inspection upon request. I am requesting that Honda extend warranty coverage to include the evaporator and provide reimbursement for repairs due to the widespread nature, safety concerns, and environmental impact of this issue.

NHTSA ODI 11663813

While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that there are confirmed recalls affecting the passenger airbag system (specifically the front passenger seat weight sensor) for 2020 Honda Civics—my car’s exact make and model—but my VIN does not appear to be included, despite exhibiting the same failure. When I brought the car to a Honda dealership, I was told the recall did not apply and was quoted $10,000 in repairs for the SRS and seatbelt systems. Rather than addressing the potential manufacturing defect, I was instead hounded to trade in the vehicle. I believe this incident reflects a serious safety malfunction tied to an existing recall and deserves investigation. My vehicle may have been improperly excluded from a recall campaign affecting others with identical equipment and model specifications.

NHTSA ODI 11661234

Very frequently, the brake alert system comes on while on the highway causing my vehicle to engage the braking system. This happens whether or not there is a vehicle in front of me.

NHTSA ODI 11660173

While driving vehicle down the road the steering wheel sticks for a second or two then releases. This caused the car to veer off course until corrected. This has happened on a regular basis. I took it to dealership but they stated there were no recalls for the vehicle

NHTSA ODI 11659891