What 220 owners told NHTSA about the 2020 Honda Civic Si

The contact owns a 2020 Honda Civic. The contact stated the information center was slow to respond. While driving at night, the screen went into daytime usage. While utilizing the turn signal, the screen options were not available. The contact stated that the shocks and struts became inoperable. The vehicle was taken to the local dealer who diagnosed that the shocks needed to be replaced. The contact mentioned the mechanic broke the suspension while attempting to perform the repairs. The vehicle was repaired however, the contact continued to experience a failure. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 9,000. The VIN was not available.

NHTSA ODI 11448762

In early October 2021, my inforainment display screen stooped working. As a consequence, my rear view, and right side view cameras no longer show on the display screen. This has become a safety issue for me because I cannot see if other vehicles are in the right lane when I am planning to change to the right lane, or planning to make a right turn. Also, I can no longer rely on my rear view camera when I am trying to back out of a parking spot, or my driveway. I took my car back to the dealer, and they told me that this HAS NOT been reported by other 2020 Honda Civic owners. They also told me that they need to order the part to repair it, but that it will take 2-6 weeks for the part to arrive. It has now been over 12 weeks and the part has not arrived. During the past 12 weeks, there were a few times where other drivers had to blow their horns at me as I tried to pass into the right lane. I have also had a few close encounters with pedestrians while I was backing out of a parking lot in shopping centers. Have any other 2020 Honda Civic owners reported problems with their infotainment display screens not working? Thank you

NHTSA ODI 11447688

Stopped at a red light, I was rear ended by a car going 30-35 mph and pushed into the car in front of me. The driver seat was in a reclining position after impact, I was sitting up when hit and wound up laying almost to the back seat after impact but the airbag never deployed causing my stomach to hit the steering wheel.

NHTSA ODI 11444790

The contact owns a 2020 Honda Civic. The contact stated while driving at various speeds, the Forward Collision-Avoidance Automatic Emergency Braking erroneously activated causing the vehicle to abruptly stop. The contact indicated that the failure had occurred on eight separate occasions while driving between 5 and 65 MPH. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,000.

NHTSA ODI 11443597

The contact owns a 2020 Honda Civic. The contact stated that while driving at 60 MPH, the vehicle ahead of him attempted to make a right turn. Although his vehicle was at a safe distance from the vehicle ahead, the Forward Collision-Avoidance feature independently engaged, and the warning light illuminated on the instrument panel. The contact stated that the feature did not recognize that the vehicle was making a turn and that the abrupt stoppage could have caused a rear-end collision with the vehicle behind him. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,300.

NHTSA ODI 11442968

The contact owns a 2020 Honda Civic. The contact stated that while the vehicle was in park in the driveway idling and unattended with the emergency brake engaged, the vehicle rolled down the driveway and crashed into a tree. There were no reported injuries, no police report, fire or air bag deployment. The vehicle was towed to an independent repair shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The failure mileage was unknown.

NHTSA ODI 11441572

The contact owned a 2020 Honda Civic equipped with Continental tires, Tire line: Conti Pro Contact, Tire size: 235/40/R18, and DOT number: af2rwd3w. The contact stated while driving at 75 MPH, the rear passenger side tire blew out suddenly which the vehicle started to drift to the right of the road and go over and crash into a medium near oncoming traffic. The contact was able to place a spare tire on the vehicle for the contact to continue to drive to their residence. The contact took the vehicle to an auto body shop that inspected the vehicle and declared the vehicle a total loss. The contact was concerned that the failure that occurred with the vehicle was a defect on the tire that had blown out. The tires were the original equipment on the vehicle The manufacturer was made aware of the failure. The failure mileage was 11,045.

NHTSA ODI 11440209

Drivers rear side tire had a blow involving the tread flying off exactly at the seam it is attached to the tire. This couldn't caused an accident or death to myself or other drivers on the road. These tires were purchased on the vehicle brand new in Sept 19 2020. The accident happened September 15 2021. The vehicle is brand new as well. The other Goodyear eagle sport tires on the vehicle had bubbles which would lead to another blowout. The car has under 25k miles. The car has had oil changes, etc per car doc agreement. There is something wrong with the integrity of the rubber of the tire or they are retreading and selling retreaded tires as new. My son decided with the knowledge of the tire mechanic, to replace all Goodyear tires due to the safety hazard they could create. He had to replace 3 tires.

NHTSA ODI 11434154

The contact owns a 2020 Honda Civic. The contact stated while driving at various speeds, the lane departure assist steered the vehicle into traffic or over the lines randomly due to a possible object being in the roadway. The beeping sound, visual detection, and lane departure message were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120. The VIN was not available.

NHTSA ODI 11432484

Breaking mitigation or control system was defective, seat belt didn't work properly and involuntary breaking led to incident in which face hit the steering wheel, leading to injury. The problems were evaluated by the dealership but they denied there were problems, and there were not other parties that evaluated the car. There were some warning lights that came on several weeks in advance of the involuntary breaking.

NHTSA ODI 11427919

My steering wheel was not aligned after multiple services. I also heard a weird sound coming from the left of the car. Moreover, I feel like the car is not even and pulling to the left. Therefore, I bought this car for about a year and I need to do alignment 3 times. It is strange because the new car cannot so many problems unless the car is lemon.

NHTSA ODI 11426313

The contact owns a 2020 Honda Civic. The contact stated while driving 40 mph, he heard an abnormal buzzing and grinding sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the same dealer several times, but the dealer was not able to duplicate the failure. The vehicle was then taken to Curry Honda Chicopee (767 Memorial Dr, Chicopee, MA 01020) who informed the contact that they could not duplicate the failure. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the abnormal sound was coming from the transmission at the main shaft bearing. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 8,000.

NHTSA ODI 11425145

Driving at roughly 6mph in a parking lot when my passenger side airbag randomly deployed. Resulted in shattered windshield, damage to dash, seat belts not working properly. Vehicle was not and has not been in any accident. No damage to the vehicle.

NHTSA ODI 11424508

We purchased our 2020 Honda Civic Si on Jan 16, 2021 with 20 miles on the car. On June 29, 2021 while driving the car it failed to shift into 2nd/3rd. It stopped shifting altogether and we pulled off to see if stopping and starting may fix the issue. Apparently the clutch had blown out as the car wouldn’t even start. We had it towed up to Honda Dealership we purchased it from. They claim that the clutch “exploded” and wouldn’t cover it under warranty even though we have a power train warranty (and even an extended warranty). A clutch should not “explode” after less than 6,000 miles on a car. We drove in normal driving conditions. Online we see this issue repeated around.

NHTSA ODI 11423469

Twice within a one week period, some type of animal, most likely a rodent, ate through my power steering harness rendering all safety features on the car inoperable. The car was undriveable as the steering wheel could not be turned. The dealership advised that the wiring for this vehicle is made of soy which is a food source for animals. Honda is aware of this issue and now stocks rodent tape to use over the wires. Honda should not be building automobiles with soy based wiring. No other vehicle sin my lot were affected--just mine because it was a Honda. I have the harnesses from the dealership showing where they were chewed on. The dealership is aware of other customers with this same problem. It is most definitely a safety hazard. Wires that were not completely chewed through could fail while the car is operating causing injury and/or fatality. This issue has existed for several years with Honda and they have not changed their manufacturing. Class action lawsuits were necessary. These vehicles should be recalled for replacement of a power steering harness that is not made of soy. My complaint to Honda was given a case number, but I have not been provided any status even after calling for same.

NHTSA ODI 11423251

The contact leased a 2020 HONDA CIVIC. The contact stated that while driving at various speeds, the instrument panel would intermittently display images over the speedometer which would obstruct his ability to see his current rate of speed. The contact had brought the vehicle to the dealer where they informed him to document the failure and tried multiple repairs; however, the failure persisted after each repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200.

NHTSA ODI 11421669

Driving on the freeway was downshifting from 6th gear to 5th gear and the shifter locked up snd i could not shift into any gears except neutral. At a high speed i had to coast to the shoulder of the freeway. Luckily i was near an exit. Once i was stopped i tried to turn off and turn the car back on but i still was unable to shift the car into any gear

NHTSA ODI 11420369

The contact owns a 2020 Honda Civic. The contact stated while stationary, the vehicle rolled backwards and hit a wall. The contact stated that the vehicle was equipped with a manual transmission. Upon investigation, the contact associated the failure with the parking brakes. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 9,000.

NHTSA ODI 11419406

The clutch in my 2020 Honda Civic si started slipping at 8k miles. Please look into defects related to clutch/flywheel/CMC/transmission

NHTSA ODI 11419289

The contact owns a 2020 Honda Civic. The contact stated while inspecting and changing the oil, he noticed an excessive gasoline smell within the oil. The vehicle was taken to the dealer where it was diagnosed, the dealer stated gas in the oil is normal and to bring the car back after driving around a thousand miles. The mechanic changed the oil. The vehicle was not repaired. The failure recurred. The vehicle was taken to the dealer to be diagnosed. The technician informed the contact that he would need to speak with the manufacturer for a further option for the repair. The manufacturer was contacted by the technician and was informed that the VIN was not under recall and that the vehicle was performing as designed. The contact stated that the vehicle had experienced the oil dilution failure. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and provided a case number 12258099 for the Vin [XXXXXX]. The mechanic confirmed oil level to be slightly elevated 12-14MM above full mark, tech contacted tech line re#4404999. Manufacturer stated within normal operating standards. The vehicle was not repaired. The failure mileage was approximate 11,000. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ODI 11419223

THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE MANUAL CLUTCH FAILED TO ALLOW THE VEHICLE TO SHIFT ABOVE 2ND GEAR WHILE ENTERING THE HIGHWAY. THE CONTACT REVVED THE ENGINE HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THOUSAND OAKS HONDA (3925 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 601-7301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FLYWHEEL INSIDE THE CLUTCH WAS DAMAGED HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CAUSE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY ABUSING THE CLUTCH. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.

NHTSA ODI 11416576

OUR PASSENGER SEAT AIRBAG DOES NOT WORK WHEN I SIT IN THE SEAT. OUR HONDA DEALER HAS SAID THERE COMPUTER DOES NOT SEE A PROBLEM WE DETERMINED THAT I MAY NOT MEET THE WEIGHT ALLOWANCE AS I WEIGH ABOUT 88-90 LBS. WE HAVE COMPLAINED TO THE AMERICAN HONDA MOTOR COMPANY AND WERE TOLD THEY WOULD GET BACK TO US BUT THAT WAS NEARLY A MONTH AGO.. ALL OTHER PEOPLE WHO HAVE SAT IN THE PASSENGER SEAT DID NOT EXPERIENCE THIS PROBLEM AND WE HAVE NOT RECEIVED CLEAR INFORMATION AS TO WHAT THE WEIGHT ALLOWANCE IS FOR THIS CAR. WHEN I SIT IN THE SEAT, THE AIRBAG LIGHT STAYS ON. I AM EXTREMELY CONCERNED ABOUT HONDA'S APPARENT INDIFFERENCE AS WELL AS THE LACK OF SAFETY I FEEL WHEN SITTING IN THAT SEAT. PLEASE LET ME KN OW IF YOU CAN FOLLOW UP ON THIS CONCERN FOR ME. THANK YOU.

NHTSA ODI 11415954

TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 60 MPH, SEVERAL UNKNOWN SAFETY FEATURES WOULD ACTIVATE AND DEACTIVATE INADVERTENTLY. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TONKIN GRESHAM HONDA (24999 SE STARK ST, TROUTDALE, OR 97060, (503) 667-7077) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,696.

NHTSA ODI 11414355

THIS 2020 HONDA CIVIC SI HAS BEEN NOTHING BUT TROUBLE. FROM THE START I HAD THE WINDSHIELD CRACK ON ME FROM WHAT HONDA SAID WAS A TINY CHIP. I WENT IN TO WORK WITH MY WINDSHIELD SEEMINGLY FINE ONLY TO COME OUT TO A SPIDER WEB SPLIT ALL THE WAY ACROSS THE WINDSHIELD. HONDA WOULD NOT COVER CITING IT TO BE JUST AN 'ACCIDENT' AND I WOULD HAVE TO GET IT FIXED. THE WINDSHIELD ABSOLUTELY HAD TO BE REPLACED WITH FACTORY OEM GLASS DUE TO SAFETY FEATURES WHICH WAS ON BACK ORDER SO I WAS FORCED TO DRIVE AROUND WITH A BROKEN WINDSHIELD FOR CLOSE TO 2 MONTHS. COMPANY THAT INSTALLED GLASS SAID THIS IS BECOMING MORE 'NORMAL' SO TO SAY AS THE GLASS THEY ARE USING IS PAPER THIN IN HIS WORDS. ON TOP OF THAT FROM DAY ONE OF OWNING THE CAR IT HAS THE 'SAFETY' FEATURE OF LANE KEEP ASSIST AND THIS FEATURE WILL LITERALLY PICK UP HEAVY SHADOWS ON THE ROAD FROM POWER LINES AND TRY TO CORRECT YOU AS IF YOU ARE DRIVING OUT OF A LANE! COUNTLESS TIMES I HAVE HAD TO HURRY AND OVER RIDE THE ASSISTANCE JUST TO KEEP IT FROM MAKING ME RUN OFF THE ROAD! HONDA SEVERELY NEEDS TO LOOK INTO THIS ON TOP OF THEIR UNSAFE THIN WINDSHIELDS WHICH CRACK FROM THE TINIEST OF PEBBLES HITTING THEM. ALSO, I JUST HAD TO REPLACE THE CLUTCH AND COMPONENTS IN THIS VEHICLE AFTER JUST 20K MILES AND LESS THAN A YEAR OF OWNING THE VEHICLE. HONDA OFFERED NOTHING BUT A ONE TIME GOOD WILL ASSIST IN PAYING FOR PARTIAL LABOR AND PARTS. THIS STARTED HAPPENING AFTER A NORMAL DRIVE TO WORK ONE DAY WHILE GOING UP A HILL THE CLUTCH STARTED SLIPPING. MADE AN APPOINTMENT AND TOOK THE CAR IN AND WAS TOLD TO PUT ANOTHER 100 MILES ON THE CAR AND BRING BACK TO THEM ALTHOUGH THEY SAID THEY FOUND A TRANSMISSION LEAK AND NEEDED TO FIND THE SOURCE . THIS WAS CERTAINLY VERY UNSAFE AS WHILE DOING THOSE 100 MILES THE CLUTCH COMPLETELY BURNT OUT AND I WAS LEFT STRANDED ON THE SIDE OF THE HIGHWAY AND I WAS PUT IN A DANGEROUS SITUATION.

NHTSA ODI 11413922

HAS NOT BEEN TAKEN IN YET. HOWEVER THIS IS THE SECOND TIME I EXPERIENCED THIS... DRIVING HOME FROM WORK AT 7AM IN NYS, DOWN SHIFTED FROM 6TH TO 2ND GEARS IN REVERSE SEQUENTIAL ORDER TO USE ENGINE BRAKING. NOTICED AS I WAS GETTING OFF THE EXIT RAMP OF THE HIGHWAY, THAT MY CAR WOULD SHOOT UP TO 6K RPM TO BARELY GO 20 MPH... THIS CLUTCH IS A HUGE PROBLEM FOR ALL CIVIC SI THEY PUT THEM IN. THREE YEARS AGO HAD THE SAME ISSUE WITH MY 2017 CIVIC SI. WAS TOLD THAT IT WAS A WEAR ITEM AND WOULD NOT BE COVERED UNDER WARRANTY...

NHTSA ODI 11413484