What 340 owners told NHTSA about the 2020 Honda Accord Plug In Hybrid

The contact owns a 2020 Honda Accord. The contact stated that while an occupant was seated in the front passenger’s seat, the supplemental restraint system (SRS) warning light illuminated. The message "Please see Dealer” was displayed. The contact associated the failure with NHTSA Campaign Number: 24V064000 (Air Bags). The vehicle was not diagnosed or repaired. Additionally, the emissions system warning light remained continuously illuminated, and the engine was idling roughly. The vehicle was taken to an independent mechanic, where it was diagnosed with a fuel pump failure. The contact associated the failure with NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was not repaired. Additionally, several systems malfunctioned and became inoperable, with unknown warning lights illuminated. The contact associated the failure with NHTSA Campaign Number 20V771000 (Electrical System, Back Over Prevention, Visibility/Wiper, Visibility, Exterior Lighting). The vehicle was diagnosed with a body control module (BCM) failure. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 90,000.

NHTSA ODI 11733579

Supplemental restraint system problem. See you dealer. Warning light.

NHTSA ODI 11729505

We are getting an airbag warning intermittently. It happens most often when our daughter (about 80-90lbs) is in the passenger seat. I see that the 2020-2022 Accords have an active safety recall for the sensor in the passenger seat but our dealer (performance kings Honda - Cincinnati) is saying there isn't one for our VIN. I have screenshots of the app and the dash. Thank you!

NHTSA ODI 11727438

Supplemental Restraint System Problem

NHTSA ODI 11721389

Passenger airbag intermittently works correctly. Sometimes the airbag comes on with an 85lb and 110lb children, but not always. According to the manual, the children are well above the 65lb minimum weight. At another time, sensor did not come on with a 160lb adult. Weight sensor does not appear to be working properly. Honda service performed diagnostic and code B00D5-14 appeared, so they replaced the faulty switch hazard SRS on/off switch. Problem is still occurring - airbag turns on intermittently when children (85lb and 110lb) sits in passenger seat.

NHTSA ODI 11710212

On December 26, 2025, the supplemental restraint system problem appeared on the dashboard. On January 6, 2026, vehicle was taken to Stockton Honda service department to performed a diagnostic test and multi-point inspection was completed. During this time the diagnostic results showed a code B0020-13, open or increased resistance in the left side airbag inflator. They recommend starting with the inflator replacement parts, SRS unit and program, and driver seat belt.

NHTSA ODI 11709564

SUPPLEMENTAL RESTRAINT LIGHT KEEPS COMING ON & OFF. HAVEN'T BEEN TO DEALER FOR PROBLEM.

NHTSA ODI 11699580

The contact’s husband owns a 2020 Honda Accord. The contact stated that while her son was driving at an undisclosed speed, the air bag warning light illuminated, and the message "Supplemental Restraint System" was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that there was an air bag issue, and the passenger’s side air bag sensor needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 71,000.

NHTSA ODI 11697588

I tried to take my car to the dealer because my car brakes on its own and it had a alert that something was wrong with the air bags . I can ve driving anywhere and without reason the car breaks putting my life in danger and my family. I have tried to contact the dealer about this serious matter but I don't get anywhere. I am reaching out to see what solution we can come to ?

NHTSA ODI 11695958

See attached document for complaint.

NHTSA ODI 11688121

The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags ); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11680442

I continue getting a message Supplemental Restraint System Problem. See Your Dealer. Also, many times not all my doors lock and I have replaced the battery for key fob numerous times and no luck still while driving I hear a noise as if the doors are locking or unlocking on its own.

NHTSA ODI 11671957

Received the following message "Supplemental Restraint System Problem. See Your Dealer" on my car dashboard. Brought to dealer and was told the issue was with the front passenger airbag cut on/off indicator. Was told this needed to be fixed or the airbag would not work. It was not covered by Honda as it was over 3 years and 36000 miles. Spoke to Honda and was informed I am not the only one with this problem but they would not cover it. Had to go out of pocket almost $500 on a malfunction that should be covered by a recall.

NHTSA ODI 11665064

My 2020 Accord has had a recall on it for quite some time regarding the passenger side airbags. I have reached out to my dealership multiple times about this recall and I am told they do not have parts to fix it. They are on back order. I even reached out to a different dealership and has the same issue is pointless to recall if we can’t fix the problem. How can I get someone to fix this or find the components necessary to at least

NHTSA ODI 11664592

I have a seat sensor airbag code and a b0d5 code

NHTSA ODI 11664146

THE AIR BAG LIGHT HAS BEEN COMING ON AND OFF SAYING THAT I NEED TO TAKE IT BY THE DEALER FOR THEM TO FIX IT. WENT BY THERE MONDAY THEY CLEARED CODE AND THEN IT CAME BACK ON MONDAY EVENING. DROPPED IT OFF THIS MORNING AND THEY SAID IT GONNA COST OVER 300$. THERE IS A RECALL ON THIS BUT MY VIN DID NOT SHOW UP. BUT IT STILL COULD BE AFFECTED

NHTSA ODI 11661172

I had an appointment today (4/18/2025) at Causeway Honda in Manahawkin, NJ to remedy the recall of the 2020 Honda Accord seat weight sensor circuit board. When I got there Amanda from the service department said they cannot fix the issue because Honda will not pay for it. She said that they are only fixing cars that has an SRS indicator illuminated on the display panel.

NHTSA ODI 11655363

This notification continues to pop up on my screen and when going to the dealer they are stating that my VIN number is not effected but I continue to get this notification. Safety is put to risk when the airbag is turned off while driving in the event of something terrible happening. We are not protected. The Dealer will not inspect this without having to pay out of pocket for a diagnostic.

NHTSA ODI 11653130

Supplemental Restraint System Issue warning light illuminated on dash board. Immediately took to dealer and dealer diagnosed to be bad air bag sensor. No prior warning lights have been noticed

NHTSA ODI 11652590

When setting something on my passenger seat such as a water bottle filled with water and a purse, the SRS light is triggered on the dashboard. After doing some research there was a safety recall for the passenger weight sensor on my vehicle model however my vin was not included.

NHTSA ODI 11651970

My car is well taken care of but about 2 months ago the SRS light started to come on out of no where. It randomly comes on and most the time turns off after turning my car off and back on. Sometimes it doesn’t come off and sometimes it’s off for weeks before coming back on. Again, my car is not altered in any way or has never been in any accident. Car has 50k miles and I bought it from the dealership. I do not trust the dealership I bought it from because when there was a another recall for something with the gas pump, my car literally shut down on me and they took three days to repair something that only takes five minutes because they stated they needed to diagnose it, but I knew exactly what it was and they still did not listen to me

NHTSA ODI 11650056

What component or system failed or malfunctioned, and is it available for inspection upon request? THE SRS LIGHT IS GOING OFF AND READING "SUPPLEMENTAL RESTRAINT SYSTEM PROBLEM. SEE YOUR DEALER". How was your safety or the safety of others put at risk? THE AIRBAGS ON MY PASSENGER SEAT Has the problem been reproduced or confirmed by a dealer or independent service center? YES, THERE IS A RECALL ON THE EXACT ISSUE, BUT THEY ARE TELLING ME THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? IT WAS INSPECTED BY HONDA OF LINCOLN. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? YES. JANUARY 28, 2025, I GOT IN MY CAR AND THE SRS LIGHT WAS GOING OFF. I TOOK MY CAR IN TO BE SEEN BY HONDA OF LINCOLN, AND THEY ARE REPORTING THE SRS DEVICE NEEDS TO BE REPLACED. THOUGH THERE IS A OPEN RECALL. I AM BEING TOLD MY VEHICLE IS NOT INCLUDED IN THE RECALL.

NHTSA ODI 11650110

The contact owns a 2020 Honda Accord. The contact stated while driving at various speeds, the vehicle lost motive power. The check engine warning light and other unknown warning lights were illuminated. Additionally, messages indicating an emission and TPMS failure, and other unknown messages were displayed. The contact was able to pull over to the side of the road. The vehicle was able to be restarted. The contact was able to continue driving; however, the failure recurred after driving for several miles, causing the contact to pull over to the side of the road several times. The contact stated that a mobile mechanic had replaced the spark plugs and the ignition coils several times; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the head gasket had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the passenger's side air bag warning light was illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11639437

The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11634941

The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11626332