What 340 owners told NHTSA about the 2020 Honda Accord Fhev

The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11625173

The contact owns a 2020 Honda Accord. The contact stated while driving approximately 50 MPH, the air bag warning light illuminated, and disappeared and reappeared approximately three weeks later. The vehicle was taken to a dealer where it was diagnosed and determined that the air bag needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.

NHTSA ODI 11625191

The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11612356

Supplemental RestraintSystem Problem warning keeps coming on. I have taken it in to the dealership and made them aware of this. However they keep telling me that when I take the vehicle in they don’t see anything wrong with it and that warning light isn’t on. I have been told to take it in when it stays on completely. It never stays on completely, it comes and it goes. Worried

NHTSA ODI 11611484

Bought the car back in 2020 after less than a year electrical problems caused the car to malfunction got it fixed and constantly after that more electrical problems changed the sensors and the car still continued to lose power. While driving on the highway the car completely lost strength and would not let me drive more than 25mph check engine light started blinking as well as all the lights LKAS ACC TPMS and more.

NHTSA ODI 11585358

The contact owns a 2020 Honda Accord. The contact stated while driving at 25 MPH, the front driver's side air bag, the front passenger's side air bag, and the knee air bags were deployed unintendedly. Additionally, there was a significant amount of chemical smoke inside the vehicle. There was no warning light illuminated. The contact stated that she depressed the brake pedal to stop and exit the vehicle, but the vehicle failed to respond. The contact stated that the vehicle rolled for 30-40 seconds and stopped after hitting a bicycle pole. The contact stated that the front passenger's side seat was occupied by an adult and the rear seats were occupied by an adult and a baby in the car seat when the failure occurred. The passengers sustained body aches and ringing ears but did not seek medical assistance. The contact stated that she parked the vehicle, and then all the passengers and she exited the vehicle for a moment. No police report was filed. The contact then drove to the residence. The vehicle was towed to the dealer to be diagnosed and repaired under warranty; however, the dealer informed the contact that they would not service the vehicle under warranty because they believed the air bags deployed due to an impact. The dealer then towed the vehicle to an autobody repair shop. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 24V064000(Air Bags), which she related to the failure. The manufacturer was notified of the failure and a case was opened, but no assistance was provided. The failure mileage was unknown.

NHTSA ODI 11583035

My husband had an collision on the November 11 2020 at 9 pm with deer hit. All the airbag deploy accept the Driver airbag didn't deploy even the car was total loss. My husband hit the chin on the steering and he is complaining that his jaw is hurting.

NHTSA ODI 11441332

The contact owned a 2020 Honda Accord. The contact stated that while driving at 40 MPH, the airbags deployed without incident and without warning. Due to the shock of the failure, the contact also stated that she then rear-ended an unknown obstacle on the road. Due to the failure, the contact stated that she was disoriented as a fellow motorist called authorities to the scene. The contact was arrested at the scene of the failure for reckless driving. After the contact’s release from jail, she sought medical treatment for a shattered sternum, a broken right thumb, and a hematoma on her left leg. The vehicle was towed from the scene as it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 3,000.

NHTSA ODI 11434263

I HAVE CONTACTED HONDA AMERICA ABOUT THIS (CASE10206483). THE FRONT PASSENGER AIRBAGS ARE OFTEN NOT ACTIVATED WHEN THE CAR IS IN MOTION WITH AN ADULT SIGNIFICANTLY WEIGHING MORE THAN 65 LBS. SITTING ON THAT SEAT, WHILE ALL CONDITIONS SPECIFIED IN THE OWNER'S GUIDE ARE MET. AS AN EXAMPLE OF THE PROBLEM, MULTIPLE TIMES WHEN MY 82 LB. WIFE HAS SAT ON THE FRONT PASSENGER SEAT THE PASSENGER AIRBAG OFF INDICATOR WOULD AT FIRST GO OUT, AS IT SHOULD. BUT AFTER WE DRIVE FOR A LITTLE WHILE, IT GOES ON AND STAYS ON FOR THE REST OF THE TRIP, INDICATING THAT THE PASSENGER AIRBAGS ARE OFF, THUS PUTTING HER AT RISK. MY HONDA DEALER HAS VERIFIED RELATED PROBLEMS BY TAKING MY WIFE FOR DRIVES IN MY CAR. HE GOT THE SAME PROBLEMS IN ANOTHER 2020 ACCORD LX CVT. HE HAS ALSO HAD HIS PERSONNEL SIT IN THE FRONT PASSENGER SEAT AND GOT THE SAME PROBLEMS. HE HAS GIVEN UP. THE DEALER TESTED ALL RELEVANT PARTS. THEY WORKED PERFECTLY. BUT THEN HE TESTED THE WEIGHT-SENSOR WITH MY WIFE ON THE SEAT. THE READING WAS 50 LBS. FOR AN 82 LB. WOMAN. NOTE THAT I WEIGH 132 LBS. AND HAVE NO SUCH PROBLEMS. I WONDER HOW MANY ADULTS ARE DRIVING AROUND WHILE SITTING IN THE FRONT PASSENGER SEAT NOT REALIZING THAT THEY ARE AT RISK BECAUSE THE AIRBAGS ARE OFF. THIS MIGHT ALSO APPLY TO OTHER MAKES AND MODELS. I SUGGESTED THAT SERIOUS CONSIDERATION BE GIVEN TO LOWERING THE WEIGHT-SENSOR READING THAT COMMANDS THE PASSENGER AIRBAGS TO BE TURNED ON, SO THAT THE AIRBAGS ARE ACTIVE FOR PASSENGERS WEIGHING SIGNIFICANTLY MORE THAN 65 LBS., LIKE MY WIFE.

NHTSA ODI 11308492