Aug 30, 2023AirbagsBody & structureEngineCrash
This 2020 Mustang GT VIN# [XXX] with 9,600 miles was a total loss that happened on 10/28/2022 paid out by Insurance company USAA 1-800-531-8111. Please take note that this vehicle was a TOTAL LOSS with severe FRAME DAMAGE. My Name is [XXX] and owned the vehicle when it was a TOTAL LOSS due to a meager collision on 10/28/2022. If you have any questions please contact me at [XXX] or [XXX] . I have all of the documents of the TOTAL LOSS and PAY OUT from USAA Ins. 1-800-531-8111. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11541615
May 7, 2023Body & structureEngineFuel systemFire
The gas tank was only getting 10 gallons of gas and not 16 gallons like it was suppose to. We ended up running out of gas on a road trip with our two young daughters in the middle of the night on I-75. The gas tank said you had 100 miles to go before empty and then 3 miles later it would drop to 0 and you were running out of gas. This car was used in street racing which was late devulged to us after we found out that at 20,000 miles a whole new engine was put in without our knowledge when we purchased the vehicle . We took it to the dealer and they put a new fuel assembly unit in it. It fixed the problem a little but never fully. Now, 2 days ago my husband with my youngest daughter ran out of gas again on US-19 and I had to leave work to go get them and gas. Next on the 57 things wrong with this car… 5 days after purchase it had 22 engine warning. Took it back and they replaced the 4th coil and the 4th injector and spark plug. About 3 days later my husband came flying into his work, ran by me grabbing a fire extinguisher and ran to the car and started shooting it at the car, the car had caught on fire and the 4th injector was spewing gas. They had pinched an oring while installing the injector and never put the clips back on the injector rail to keep them in place. My husband could have been killed easily. The dealership never took ownership for it and blamed it on the dealership that sold us this the car. Every time we turn around it’s something else. The month of December we only had the car 6 days. It was in the shop 3 different. Times and everytime we got it back it wasn’t fixed. We bought this car in September and it had had 52 engine lights, over 10,000 in parts and labor to fix. Four rentals cars a new battery list goes on. We have tried numerous times to ask the dealership to make this right and their answer is for us to sell them the car back less our 20,000 deposit and buy a whole new car from them. That’s the solution we were given
NHTSA ODI 11520799
Dec 14, 2021SuspensionBody & structureWheelsCrash
This vehicle has been in an accident with damage exceeded $5000.00 (I have a Ford Dealerships estimate to prove damage on the vehicle has not been eepaired nor reported) Again, substantial, front drivers side, hood, wheel, breakline, door and underbody damage occurred to this vehicle. It was never reported to Carfax nor any online reporting agency. This vehicle is being resold with a 'clean' carfax because damage has never been reported.
NHTSA ODI 11443811