Home · 2020 Ford Fusion Energi · Complaints

What 42 owners told NHTSA about the 2020 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (42)Crash / fire / injury (1)Electrical system (37)Engine (4)Brakes (1)Fuel system (1)Speed control (1)Wheels (1)

1 of 42 complaints match · Brakes · clear filters

Mar 22, 2024Brakes

The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. 

NHTSA ODI 11578949

Working with the data? Download all 42 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford Fusion Energi verdict →