Home · 2020 Ford Fusion Energi · Complaints
What 42 owners told NHTSA about the 2020 Ford Fusion Energi
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 42 complaints match · crash/fire/injury only · clear filters
Oct 18, 2022EngineFire
The contact stated their son owned a 2020 Ford Fusion. The contact stated that their son was driving at approximately 35 MPH, when the vehicle's instrument panel illuminated all possible warning lights. Then there was smoke emitting from the vehicle near the driver's feet. The driver pulled to the side of the road where they turned off the vehicle. The vehicle then caught on fire under the hood of the vehicle. The fire department was called and distinguished the fire. A fire report was filed. The vehicle was towed and deemed totaled. There were no injuries. The manufacturer was made aware of the failure and then opened a case regarding the failure. The approximate failure mileage was 30,000.
NHTSA ODI 11489756
Working with the data? Download all 42 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2020 Ford Fusion Energi verdict →