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What 506 owners told NHTSA about the 2020 Ford F-150 Supercab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (506)Crash / fire / injury (24)Transmission & drivetrain (203)Engine (96)Electrical system (65)Visibility & wipers (58)Driver assistance (20)Body & structure (19)Brakes (17)Backup camera & sensors (12)Fuel system (12)Speed control (11)

2 of 506 complaints match · Speed control · crash/fire/injury only · clear filters

Sep 16, 2024Electrical systemSpeed controlBrakesCrash

Cruise control was set at approx. 62 mph driving on the Interstate. An exit was taken and coming down the off ramp the truck would not slow down. It seems the brakes did not disconnect the cruise control. Brakes were both pumped and firmly depressed. No response when the gear shift was placed in a lower gear. The electronic system did not shut off after the ignition was placed in the off position. An inspection is warranted, expected and welcome. This was a Sudden Unintentional Acceleration (SUA) incident/accident!!! Numerous other vehicles were placed in danger while crossing a major intersection. Two fire trucks responding to an emergency were passed at 50 miles an hour. Many other occupied vehicles and individuals at an apartment complex were in danger of being killed or injured. As of right now the vehicle has not been inspected by the insurance claims adjuster, so right now it has not been reproduced or confirmed by a dealer or independent service center (but is welcomed to be done). The vehicle or components have not yet be inspected by the manufacture, police or insurance representative (but I would be willing to allow it). There was no warning lamps, messages or other symptoms of the problem prior to the failure. It was totally unexpected and a complete surprise.

NHTSA ODI 11614893

Aug 17, 2024Speed controlBrakesDriver assistanceCrash

I was in an accident and the automatic braking sensor did not kick in even though there was a vehicle directly in front of me. As a result, my collision warning never sounded and the active braking feature of my vehicle never engaged.

NHTSA ODI 11609114

Working with the data? Download all 506 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford F-150 Supercab verdict →