Home · 2020 Ford Ecosport · Complaints

What 390 owners told NHTSA about the 2020 Ford Ecosport

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (390)Crash / fire / injury (14)Engine & cooling (178)Engine (163)Transmission & drivetrain (51)Fuel system (24)Electrical system (13)Speed control (12)Brakes (11)Airbags (8)Suspension (4)Body & structure (3)

5 of 390 complaints match · Airbags · crash/fire/injury only · clear filters

Jan 6, 2026AirbagsCrash

My concern is in regards to nhtsa recall number 20v-719, the 2020 Ford ecosport. The recall states that there are 10 ecosport vehicles that have airbag module issues where the airbags won't deploy. I have a 2020 Ford ecosport and I was just in a crash this past weekend. The airbags should have deployed because I hit some big trees. But no airbags deployed. There was Major front end damage. I have photos of everything. I believe that there could be more than just 10 vehicles involved and the mine is potentially included in that bunch. I see below in this form that I can attach files. So I will try to attach some photos there of the damage to the vehicle.

NHTSA ODI 11709054

Jul 1, 2024Transmission & drivetrainAirbagsEngineFire

Car had known recall and dealership was notified prior to this happening and I was advised that I was fine. Few months later, oil pump failed and seized engine while merging onto I40 with my 2 children in the backseat. Crash had almost happened but I was able to safely stop the vehicle and remove my kids from the smoking car. Small grass fire started under the car as the oil flooded from underneath my car but self estinguished. My car has been at the dealership for almost a month and they plan to put the same recalled part back into my car until remedy is available in November 2025. Front driver airbag also has a recall that it may not deploy if vehicle crashes which vehicle is already at risk for. There was no warning signs or symptoms.

NHTSA ODI 11598082

Mar 5, 2023AirbagsCrash

My wife was in an accident and the right hand side airbags failed to deploy and she was hit around 30mph and i know a airbag will deploy at that speed

NHTSA ODI 11510238

Sep 13, 2022AirbagsCrash1 injury

I rear ended a car got a concussion because my airbags did not deploy

NHTSA ODI 11484202

Oct 1, 2021AirbagsCrash1 injury

The contact owns a 2020 Ford Ecosport. The contact stated that while stopped and attempting to make a left turn, another vehicle ran a red light and T-boned his vehicle. Due to the impact, his vehicle slammed into a guardrail on a bridge, nearly knocking the vehicle over the bridge. The contact stated that all curtain side airbags were deployed; however, his driver and passenger side airbags did not deploy. The contact stated that he was trapped in the vehicle and had to wait for authorities to assist him out of the vehicle. The contact was rushed to the hospital but decided to leave after a long wait in the emergency room. The contact stated that he did have soreness to his right shoulder and right arm. A police report was filed (210066310). The whereabouts of the other driver were unknown. The vehicle was towed to an independent body shop where it remained in their possession after the contact was given an estimate for repair. Upon investigation, the contact linked his failure to NHTSA Campaign Number: 20V791000(Air Bags). The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,310.

NHTSA ODI 11435086

Working with the data? Download all 390 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford Ecosport verdict →