Home · 2020 Chevrolet Express Passenger 3500 15 Pass · Complaints

What 18 owners told NHTSA about the 2020 Chevrolet Express Passenger 3500 15 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (18)Crash / fire / injury (1)Transmission & drivetrain (10)Body & structure (3)Electrical system (3)Brakes (2)Engine (2)

1 of 18 complaints match · crash/fire/injury only · clear filters

May 26, 2022BrakesCrash

After purchasing a used vehicle 2020 model, and after setting in owner's garage for two weeks, the vehicle was driven at slow speed thru two intersections after a complete stop. at the third intersection stopsign the vehicle started moving slowly with the brake on. the brake was then applied much harder very forcefully to avoid a collision. the vehicle continued moving at a creep striking the rear of the vehicle that was passing thru the intersection. the vehicle then continued on..with the brake pedal still applied at floor level and only stopping after hitting the ditch. Problem was----BRAKE PEDAL GOING TO FLOOR AND NOT STOPPING VEHICLE.

NHTSA ODI 11466204

Working with the data? Download all 18 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Chevrolet Express Passenger 3500 15 Pass verdict →