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What 11 owners told NHTSA about the 2020 Cadillac CT6 Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (11)Crash / fire / injury (2)Transmission & drivetrain (6)Brakes (3)Driver assistance (2)Body & structure (1)Suspension (1)Wheels (1)

1 of 11 complaints match · Body & structure · clear filters

Feb 24, 2025Body & structureCrash

latelyi have had a problem with my back hatch door opening by it self the problem the last time it happen just before i enter a car wash now ive got a 7800 bill to repair it

NHTSA ODI 11644679

Working with the data? Download all 11 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Cadillac CT6 Hybrid verdict →