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What 3 owners told NHTSA about the 2020 Buick Regal Tourx
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 3 complaints match · Seats · clear filters
Jul 10, 2025Seats
The contact owns a 2020 Buick Regal TourX. The contact stated that while her daughter was attempting to adjust the front driver’s seat, she heard a snapping sound and the seat then failed to respond. Upon inspection, the contact’s daughter discovered that the front driver’s seat lower cross bar had detached, and the seat could not be adjusted, rendering the vehicle unsafe to operate. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V762000 (SEATS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
NHTSA ODI 11672393
Working with the data? Download all 3 complaints as CSV · fetched from NHTSA July 20, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2020 Buick Regal Tourx verdict →