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What 10 owners told NHTSA about the 2020 Buick Envision

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (3)Airbags (3)Transmission & drivetrain (3)Brakes (2)Driver assistance (2)Electrical system (2)Equipment (1)Lane Departure (1)Seat belts (1)Speed control (1)Wheels (1)

1 of 10 complaints match · Seat belts · clear filters

May 16, 2024AirbagsSeat belts

The contact owns a 2020 Buick Envision. The contact stated that the front driver's side seat belt failed to extend and was inoperable. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the front driver's side seat belt ratchet was abnormally opened, causing the air bag module to fail. The dealer determined that the front driver's side seat belt assembly and the front driver's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,910. The VIN was not available.

NHTSA ODI 11589109

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Buick Envision verdict →