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2020 Buick Encore GX
Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
65 owner complaints · 2 recalls · data verified July 12, 2026 · source: NHTSA
Why buy?
Brakes problems dominate (32% of complaints).
Very few owner complaints for its age and sales volume.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
The road ahead
What breaks on a 2020 Buick Encore GX, plotted where owners report it happening.
Also reported (mileage varies): Brakes (21) · Transmission & drivetrain (16) · Electrical system (13) · Engine (11)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Brakes
32%21 complaints · 5 in the last 2 years
“I was traveling to school when my breaks didn’t work I tried them twice and I crashed into another vehicle. And the month or march I took it into to Buick for break is…”
Transmission & drivetrain
25%16 complaints · 12 in the last 2 years
“Transmission would not connect with the engine. La Fontaine dealership in Saint Clair. Said I need a new transmission cost $14,000. It has 59823 miles under the vehicle.”
Electrical system
20%13 complaints · 9 in the last 2 years
“SHIFT INTO PARK WARNING WHEN CAR IS IN PARK”
Engine
17%11 complaints · 5 in the last 2 years
“This is a new issue. Upon exiting my car last night. My car would not shift into park. Everytime I cycled the engine and shift to different gears then park. The car st…”
Recalls (2)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Equipment · 21V440000
General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Fix: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
Service Brakes · 20V588000
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Buick ENCORE GX beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every Encore GX model year scores →
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What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.