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What 14 owners told NHTSA about the 2020 BMW 5 Series Gt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (14)Crash / fire / injury (5)Electrical system (5)Engine (4)Airbags (2)Brakes (2)Lights (2)Fuel system (1)Steering (1)Suspension (1)

1 of 14 complaints match · Fuel system · clear filters

Dec 9, 2023Fuel system

My gas tank door would not open. Luckily I was not on a long trip. The vehicles key fob locks and unlocks door along with car doors. The dealer used a special tool to open the door and replaced inside parts. My concern is there is no fail safe to open the gas door. The design is flawed as there should be some sort of manual release in the trunk.

NHTSA ODI 11559309

Working with the data? Download all 14 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 BMW 5 Series Gt verdict →