Home · 2020 · Audi

2020 Audi S5

Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

25 owner complaints · 4 recalls · data verified July 11, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Complaints are still coming in strong late in this car's life, a chronic-problem pattern, not early teething.

Electrical system problems dominate (56% of complaints).

Very few owner complaints for its age and sales volume.

Complaints are overwhelmingly minor: almost none involve crashes, fires, or injuries.

The math, shown

Full methodology →
Complaint volume (40%)97
Severity (30%)100
Recall load (20%)79
Trend (10%)28

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20222025

The road ahead

What breaks on a 2020 Audi S5, plotted where owners report it happening.

030k mi60k mi90k mi120k mi

Also reported (mileage varies): Electrical system (14) · Backup camera & sensors (11) · Driver assistance (6)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Electrical system

56%

14 complaints · 13 in the last 2 years

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Backup camera & sensors

44%

11 complaints · 11 in the last 2 years

MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and…

Driver assistance

24%

6 complaints · 6 in the last 2 years

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Lane Departure

8%

2 complaints · 2 in the last 2 years

MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not…

Recalls (4)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Tires · 22V034000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Seats · 21V874000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.

Risk: A disabled passenger air bag increases the risk of injury in the event of a crash.

Fix: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.

Suspension · 21V295000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Fix: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Exterior Lighting · 20V737000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.

Risk: Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.

Fix: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.

Before you hand over money

Check the VIN for open recalls

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2020 Audi S5 beats every score on the internet, including ours.

What to ask for

Not set on the 2020? See how every S5 model year scores →

Cross-shopping? Compare the 2020 Audi S5 against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2020 Audi S5 as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.