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2020 Audi A5 Sportback
Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.
60 owner complaints · 0 recalls · data verified July 14, 2026 · source: NHTSA
Why buy?
Complaints are still coming in strong late in this car's life, a chronic-problem pattern, not early teething.
Electrical system problems dominate (68% of complaints).
Zero recalls, rare for a car this age.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2020 Audi A5 Sportback 4 DR AWD
Rollover risk in a single-vehicle crash: 10%
No open NHTSA defect investigations on file.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2020 Audi A5 Sportback, plotted where owners report it happening.
Also reported (mileage varies): Electrical system (41) · Backup camera & sensors (15)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Electrical system
68%41 complaints · 38 in the last 2 years
“Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local…”
Backup camera & sensors
25%15 complaints · 15 in the last 2 years
“The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in rev…”
Lane Departure
5%3 complaints · 3 in the last 2 years
“Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up…”
Seat belts
3%2 complaints · 2 in the last 2 years
“My brother lost control from the tires being worn unevenly wich caused him to lose traction. The airbags in the car on the passenger side where the steel pole made con…”
Recalls (0)
No recall campaigns on file for this model year.
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Audi A5 SPORTBACK beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every A5 Sportback model year scores →
Cross-shopping? Compare the 2020 Audi A5 Sportback against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.