Home · 2020 Audi A3 Cabriolet · Complaints

What 16 owners told NHTSA about the 2020 Audi A3 Cabriolet

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (16)Crash / fire / injury (1)Airbags (9)Transmission & drivetrain (2)Electrical system (1)Engine (1)Seat belts (1)Speed control (1)Tires (1)Wheels (1)

9 of 16 complaints match · Airbags · clear filters

Sep 5, 2022AirbagsSeat belts

The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.

NHTSA ODI 11482940

Jun 9, 2022Airbags

Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.

NHTSA ODI 11468469

May 2, 2022Airbags

The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Biener Audi (795 Northern Blvd, Great Neck, NY 11021) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11463014

Mar 16, 2022Airbags

The contact owns a 2020 Audi A3. The contact stated that the front passenger’s side air bag alarm would chime intermittently. The contact took the vehicle to the local dealer and made the dealer aware of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer informed the contact to latch the front passenger’s seat belt latch at all times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.

NHTSA ODI 11456945

Jan 14, 2022Airbags

The contact owns a 2020 AUDI A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated the air bag warning light was illuminated. The approximate failure mileage was 7,000. Parts distribution disconnect.

NHTSA ODI 11447456

Dec 13, 2021Airbags

The contact owns a 2020 Audi A3. The contact stated while driving approximately 65-70 MPH with a passenger seated in the passenger’s seat, the "Air bag Off", "Malfunction, air bag off" warning light illuminated intermittently. The contact stated that the failure had been reoccurring while driving and the warning light remained illuminated. The dealer was notified of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The dealer also informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 9,500. VIN tool confirms parts not available.

NHTSA ODI 11443609

Nov 17, 2021Airbags

Nothing has happened (Yet), but Audi has still not come up with a fix for this problem since March 2021. This is real safety concern for front passengers in the 2020 Audi A3 autos.

NHTSA ODI 11440739

Oct 25, 2021Airbags

Airbags have had a recall since March 2021.

NHTSA ODI 11438112

Aug 23, 2021Airbags

The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

NHTSA ODI 11430083

Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Audi A3 Cabriolet verdict →