What 38 owners told NHTSA about the 2019 Volvo XC90 T5

The contact owns a 2019 Volvo XC90. The contact stated that after stopping and parking the vehicle, the vehicle failed to turn off. The contact's fiancée arrived on the scene and was able to turn off the vehicle; however, the vehicle later failed to restart, and the gear shifter seized. The message "Gear Lever Lock" was displayed. The vehicle was towed to an independent mechanic, who diagnosed that the panoramic sunroof seal strip had a gap, allowing debris and water into the vehicle, clogging the drain, and rendering the vehicle inoperable. The mechanic disassembled the entire interior and allowed it to dry before reassembling. The contact was informed that the front passenger’s side air bag sensor, seat belt buckle, and seat belt tensioner needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: TJ 35503.3.0 (Panoramic sunroof, sealing strip has a gap). The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

NHTSA ODI 11635297

There are many form online stating that Volvo has an issue with water leaking/water drainage line from the sunroof. The water leaked into some components of the airbag and electrical system. After the first time taking to the dealership they were no issue with the system and the vehicle was fine that incident happened back in 2020. The same issue happened again where water was leaking in from the sunroof area (I am assuming because it looks the same as last time) this time the water is in the driver side, and there was a puddle of water forming where the gas and brake paddles are. After noticing the water puddle I try to close the sunroof and turns out the sunroof no longer functions with the electronic control right in front of the sunroof. I also took the initiative to open some of the trims where the side air bags are and it turns out that the area are completely soaked. I do no know if this will cause an issue to the airbag or not but I am worries that prolong exposure to water will compromised the integrity of the airbag system. What's was is that since it affected the electronic for the sunroof what if it affect the sensors for the air bag system.

NHTSA ODI 11575869

AIRBAG LIGHT WAS ON. DEALER VERIFIED AIRBAG WARNING LIGHT ON. CONNECTED TO VIDA AND RECEIVED CODE (SRS-BB15381B HIGH VOLTAGE BATTERY POWER SUPPLY DISCONNECT DEPLOYMENT LOOP CONTROL. GENERAL ELECTRICAL FAILURES. CIRCUIT RESISTANCE ABOVE THRESHOLD ). THEY REPLACED TERMINALS 11 & 12 IN THE LOW VOLTAGE CONNECTOR AT THE HIGH VOLTAGE BATTERY. REFERENCING TJ 37119-0. MY VOLVO FACTORY EXTENDED WARRANTY WOULD NO COVER THE REPAIR.

NHTSA ODI 11542433