Mar 13, 2026Visibility & wipers1 injury
The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 30 MPH, there was a loud explosion, and the sunroof exploded. There was no impact that would have caused the sunroof to shatter. The contact sustained ear injuries, and medical attention was needed. The vehicle was pulled over to the side of the road, and the vehicle was inspected. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 220,000.
NHTSA ODI 11724122
Apr 14, 2025Visibility & wipersCrash
The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at 30 MPH on a rainy day, the windows were foggy and the contact was not able to view the roadway. The contact attempted to veer to the left when the vehicle slid until it impacted a concrete barrier. The driver's front side and the front and back bumper were impacted, and the tire was torn. No warning lights illuminated. The contact called 911, and a police officer was dispatched to prevent other vehicles from hitting the contact. The police officer helped the contact push the vehicle. No injuries were sustained. A police report was not filed. The vehicle was taken to the dealer, where it was diagnosed and an alignment was performed, the axle was repaired, a new windshield was placed, and a tire was replaced. The vehicle was repaired. The air bags did not deploy. The vehicle was not destroyed. The vehicle continued to experience failures with the windshield, and the fuel pump was also experiencing a failure. The manufacturer was not made aware of the failure, and a report was submitted. The failure mileage was 17,000.
NHTSA ODI 11654455
Nov 6, 2020Visibility & wipersFire
INTERMITTENT SMOKE SMELL COMING FROM THE LF DOOR. (10 DAYS AGO DEALER SAID OPERATING PER DESIGN AND INTENT WHEN COMPARED TO SIMILAR OR LIKE VEHICLE.) WINDOW SEAL HAS COME COME OFF 4 TIMES. LAST NIGHT CAR HAD BEEN PARKED AROUND 5AM AND WHEN I WENT OUT TO THE CAR AROUND 5:30PM THE POWER WINDOW SWITCH HAD MELTED DESTROYING THE SWITCH AND THE LF DOOR PANEL.
NHTSA ODI 11373415