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What 537 owners told NHTSA about the 2019 Volkswagen Jetta

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (537)Crash / fire / injury (34)Transmission & drivetrain (161)Electrical system (149)Engine (144)Brakes (29)Fuel system (29)Lights (26)Visibility & wipers (23)Body & structure (22)Airbags (16)Speed control (16)

1 of 537 complaints match · Speed control · crash/fire/injury only · clear filters

Oct 17, 2018Speed controlCrash

TRUNK LID DOES NOT STAY OPEN UNLESS IT IS PUSHED UP ALL THE WAY, MULTIPLE PASSENGERS WHEN USING THE TRUNK IN DIFFERENT OCCASIONS WERE HIT BY THE TRUNK LID. WHEN TRAVELING LOW SPEED ON CRUISE CONTROL VEHICLE SPEED WILL BE LOWERED WHEN GETTING CLOSE TO ANOTHER VEHICLE IN ITS LANE BUT IF THE IMMEDIATE CAR SWITCH LANE AT THE SAME TIME ANOTHER VEHICLE GET INTO YOUR LANE, THE FORWARD COLLISION SYSTEM HAS A DELAY IN DETECTING IS THERE VEHICLE THERE OR MAY NOT IDENTIFY THE VEHICLE JOINING YOUR LANE AS A VEHICLE IMMEDIATELY AND MAY SUDDENLY INCREASE SPEED AS NO VEHICLE WAS DETECTED AND RESULT IN A REAR-END COLLISION.

NHTSA ODI 11141116

Working with the data? Download all 537 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Volkswagen Jetta verdict →