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What 537 owners told NHTSA about the 2019 Volkswagen Jetta

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (537)Crash / fire / injury (34)Transmission & drivetrain (161)Electrical system (149)Engine (144)Brakes (29)Fuel system (29)Lights (26)Visibility & wipers (23)Body & structure (22)Airbags (16)Speed control (16)

1 of 537 complaints match · Lights · crash/fire/injury only · clear filters

Jan 16, 2019Lights1 injury

THE TAIL LIGHTS OF MY NEW 2019 VW JETTA, ARE A HAZARD FOR ANYONE WASHING THE VEHICLE. THEY ARE VERY SHARP AT THE BOTTOM EDGE AND YOU CAN CUT YOUR SELF. AS A MATTER OF FACT THAT HAPPENED TO THE SALES AGENT THAT I NEGOTIATED WITH ON DECEMBER 27TH AT VW GUNTHER ON DELRAY BEACH FLORIDA. HE WENT TO HELP WITH THE CLEANING OF THE CAR FOR THE DELIVERY, AND CAME BACK BLEEDING WITH A BANDAGE IN HIS FINGER. NOW I AM AFRAID TO CLEAN THAT AREA AND I TOLD EVERYONE IN MY FAMILY TO BE CAREFUL. I THINK VW SHOULD CORRECT THIS ISSUE ASAP

NHTSA ODI 11170403

Working with the data? Download all 537 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Volkswagen Jetta verdict →