What 537 owners told NHTSA about the 2019 Volkswagen Jetta

There was an intersection, I hit a car head on and no airbags went off

NHTSA ODI 11746389

The contact owns a 2019 Volkswagen Jetta. The contact stated that the upper left corners on both the driver and passenger side doors of the vehicle would bend outward upon opening the doors. While the contact's husband was stepping down from a curb to enter the passenger side of the vehicle, the door's sharp corner pierced his husband's right eye. The contact was taken to the hospital where he sought medical treatment for the injury. Since the injury, the contact's husband continued to seek treatment from an eye specialist and stated that the injury had left him legally blind. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000.

NHTSA ODI 11547980

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE'S AN EXPOSED METAL PIPE ABOVE THE ACCELERATOR PEDAL THAT CAUSED THE CONTACT TO BURN HIS FEET MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO VILLAGE VOLKSWAGEN OF CHATTANOOGA, 6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, AND INFORMED THE CONTACT THAT'S THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

NHTSA ODI 11362807

THE PASSENGER SIDE INDOOR, DOOR HANDLE IS A STICKER AND NOT AN ACTUAL CHROME HANDLE. THE STICKER HAS PEELED OFF THE BOTTOM, CREATING SHARP EDGES. I HAVE CUT MY FINGERS WHEN OPENING THE DOOR TWICE NOW. THE HANDLES ALL SHOULD BE REPLACED.

NHTSA ODI 11308621

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.

NHTSA ODI 11182044

TRUNK LID DOES NOT STAY OPEN ALL THE WAY UNLESS IT IS PUSHED AND LOCKED INTO PLACE. COULD KNOCK SOMEONE OUT IF YOU FORGET TO DO THIS. NEVER SEEN A DESIGN LIKE THIS. VW SHOULD ADDRESS AND FIX THIS HAZARD.

NHTSA ODI 11170790