Home · 2019 Volkswagen Jetta · Complaints

What 537 owners told NHTSA about the 2019 Volkswagen Jetta

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (537)Crash / fire / injury (34)Transmission & drivetrain (161)Electrical system (149)Engine (144)Brakes (29)Fuel system (29)Lights (26)Visibility & wipers (23)Body & structure (22)Airbags (16)Speed control (16)

144 of 537 complaints match · Engine · clear filters · page 6 of 6

Jul 24, 2019Engine

ENGINE STALLING ON NEW VEHICLE. TWO EVENTS OCCURRED IN ONE NIGHT, 7/23/2019, WITH ABOUT 790 AND 801 MILES ON THE ODOMETER. IN BOTH CASES, THE CLUTCH WAS DISENGAGED WHILE BRAKING AND SLOWING TO APPROACH A TURN. THE ENGINE WAS UNDER NO LOAD AND SHOULD HAVE RETURNED TO IDLE WHEN I DISENGAGED THE CLUTCH. ENGINE STOPPED RUNNING AND HAD TO BE RE-STARTED VIA THE STARTER BUTTON. MY VEHICLE IS A 2019 VOLKSWAGEN JETTA GLI, 6-SPEED MANUAL TRANSMISSION AND 2.0 LITER TURBO ENGINE.

NHTSA ODI 11234452

Jul 24, 2019Transmission & drivetrainEngine

2019 VOLKSWAGEN JETTA GLI 35TH ANNIVERSARY EDITION 6 SPEED MT ODOMETER: 408MI BUILT 12/2018 IN MEXICO VEHICLE INTERMITTENTLY STALLS WHEN COMING TO A STOP WITH NO CEL. THE DEALERSHIP WAS UNABLE TO RECREATE OR DIAGNOSE THE MALFUNCTION BECAUSE IT'S OCCURRENCE IS INTERMITTENT AND THERE ARE NO CODES LEFT IN THE ECM OR TCM.

NHTSA ODI 11234480

Jul 23, 2019Engine

VEHICLE DIES AT STOP LIGHT WHILE IDLING AND HAS TO BE RESTARTED MANUALLY.

NHTSA ODI 11234105

Jul 16, 2019SuspensionSeatsEngine

BRAKES ARE MAKING A PULSATING SOUND FROM WHEN IT WAS AT 20000 MILES , HAVE BEEN ISSUES WITH THE CAR FROM DAY 3 OF OWNING IT . VOLKSWAGEN REFUSED TO TAKE THE CAR BACK SAYING THATS NOT A VALID COMPLAINT.. ENGINE MAKES A RUMBLING OR A GRINDING SOUND WHEN IT IS AT 35-40MPH ! CAR LOOSES TIRE PRESSURE EVERY WEEK. WHEN GOING THROUGHT EVEN A MINOR POTHOLE IT FEELS AS IF THE STRUTS WERE RAMMED ON THE ROAD !! INSUFFICIENT LIGHTING ! DRIVES ALMOST LIKE A BULL ! FEELS LIKE ITS JUST DRAGGING ITSELF .... AWFUL TO THE CORE ! SEAT FRAME HAS BEEN CHANGED ONCE BEFORE IN 3 MONTHS 2DAYS OF OWNING MY CAR AND IT HAS STARTED TO SHAKE AGAIN BUT WAS IGNORED BY THE DEALERSHIP! AND ALL THESE THINGS HAPPEN WHEN ON HIGHWAY AND CITY! CAR MAKES VIBRATING SOUNDS BUT IGNORED BY THW DEALERSHIP

NHTSA ODI 11232591

Jul 12, 2019Engine

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS AT 1,500 RPMS, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO CROWN VOLKSWAGEN OF LAWRENCE (LOCATED AT 3400 IOWA ST, LAWRENCE, KS 66046, (785) 838-7750), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 11231369

Jul 4, 2019Transmission & drivetrainEngine

2019 R LINE JETTA WAS ORIGINALLY MAKING A GRINDING SOUND AT 1500 RPM. NOW I JUST GOT A CHECK OIL LEVEL NOTIFICATION ON MY DASH. THIS CAR HAS LESS THAN 7,000 MILES.

NHTSA ODI 11229433

Jun 21, 2019Electrical systemEngine

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. COOK VOLKSWAGEN (2110 BELAIR RD, FALLSTON, MD 21047, (410) 401-8684) AND THE MANUFACTURER WERE CONTACTED AND INDICATED THAT THIS WAS A KNOWN ISSUE, BUT THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS TO BUY BACK THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

NHTSA ODI 11221718

May 30, 2019Engine

MY MANUAL TRANSMISSION-EQUIPPED 2019 JETTA GLI (2.0T) STALLS AT SLOW SPEEDS AND AT STOP LIGHTS DESPITE THE CLUTCH PEDAL FULLY ENGAGED ("TO THE FLOOR") OR THE VEHICLE COASTING IN NEUTRAL. I HAVE HAD THE CAR FOR THREE DAYS AND IN TWO OF THOSE DAYS, THE VEHICLE HAS STALLED WHILE DRIVING THROUGH CITY STREETS AND AT STOP LIGHTS. THE FIRST OCCURRENCE HAPPEN AT APPROXIMATELY 100 MILES ON THE ODOMETER, WITH THE SECOND AT AROUND 120 MILES. THE VEHICLE SHOWED NO PREEMPTIVE SIGNS OF A STALL, AND NECESSITATED A FULL RE-IGNTIION OF THE ENGINE IN ORDER TO PROCEED OUT OF TRAFFIC. A QUICK SEARCH OF "2019 JETTA GLI/GTI STALLING ISSUE" RETURNS A LARGE LIST OF IDENTICAL OCCURRENCES WITH MANUAL TRANSMISSIONS IN 2019-BUILT ENGINES/DRIVETRAINS.

NHTSA ODI 11216921

May 26, 2019Engine

ENGINE ON MANUAL TRANSMISSION REPEATEDLY SHUTS OFF WHEN COMING TO STOP WITH CLUTCH PEDAL FULLY DEPRESSED. THIS IS SIMILAR TO THE AUTO-SHUTOFF FEATURE IN AUTOMATIC TRANSMISSION, BUT SHOULD NOT HAPPEN WITH MANUAL. CAR MUST THEN BE RESTARTED WITH PUSH BUTTON START. THIS IS DANGEROUS WHEN IN TRAFFIC.

NHTSA ODI 11210098

May 25, 2019EngineFuel system

VEHICLE IS RANDOMLY STALLING WHEN COMING TO A STOP AND THE VEHICLE MUST BE RESTARTED. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE IS IN GEAR, IF THE CLUTCH IS FULLY PRESSED TO THE FLOOR, OR IF THE VEHICLE IS IN NEUTRAL. THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE AIR CONDITIONING IS TURNED ON. THE VEHICLE IS EITHER SLOWING TO A STOP OR HAS COME TO A COMPLETE STOP WHEN THIS HAPPENS. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE DRIVEWAY. I AM AFRAID THIS WILL HAPPEN IN THE MIDDLE OF AN INTERSECTION AND CAUSE AN ACCIDENT.

NHTSA ODI 11209912

May 22, 2019Engine

WHILE IN NEUTRAL, THE ENGINE SHUDDERED A LITTLE AND THEN CUT OFF. THIS HAS HAPPENED MULTIPLE TIMES. MOST RECENTLY I WAS STUCK IN THE MIDDLE OF AN INTERSECTION WHILE I HAD TO RESTART MY CAR.

NHTSA ODI 11209256

Apr 17, 2019EngineFuel system

CHECK OIL LEVEL LIGHT/WARNING BELL CAME ON. LET THE CAR COOL, WENT OUT TO CHECK THE OIL WITH THE DIPSTICK, WAS VERY LITTLE OIL IN THERE !WENT TO THE AUTO PARTS STORE , CHECKED IT AGAIN, AND THIS TIME THE OIL WAS BACK. CAR WAS OK FOR 2 DAYS THEN LIGHT CAME ON AGAIN.

NHTSA ODI 11196842

Apr 15, 2019Transmission & drivetrainEngine

1. FIRST ISSUE IS THE CAR RUNNING LOW ON OIL BEFORE IT REACHES THE 10K MILE MARK. THIS CAR SHOULD BE GETTING AN OIL CHANGE EVERY 10K MILES HOWEVER IT WILL RUN OUT OF OIL BEFORE THE 10K MARK IS ACHIEVED. 2. THERE IS A GRINDING NOISE AT ABOUT 30MPH THAT SEEMS TO BE ASSOCIATED WITH THE GEAR CHANGE. THEREFORE, I BELIEVE THIS PARTICULAR ISSUE IS TRANSMISSION RELATED. THIS PARTICULAR ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS FIRST PURCHASED.

NHTSA ODI 11196397

Mar 27, 2019Transmission & drivetrainEngine

ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.

NHTSA ODI 11191768

Mar 8, 2019Transmission & drivetrainEngine

GRINDING NOISE AT 30 MPH

NHTSA ODI 11185000

Mar 5, 2019Electrical systemEngine

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

NHTSA ODI 11184315

Feb 22, 2019Transmission & drivetrainBody & structureEngine1 injury

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.

NHTSA ODI 11182044

Jan 28, 2019Engine

CAR WAS BOUGHT BRAND NEW. AFTER 6 WEEKS OF DRIVING AND APPROX 1,200 MILES NOTICED LEAKING OIL IN THE GARAGE. TOOK IT TO THE DEALER. TRANSMISSION SEAL NEEDS TO BE REPLACED AND IT COULD TAKE 2-3 DAYS DEPENDING ON THE AVAILABILITY OF THE PARTS.

NHTSA ODI 11172644

Jan 25, 2019Engine

2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.

NHTSA ODI 11172064

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Working with the data? Download all 537 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Volkswagen Jetta verdict →