What 537 owners told NHTSA about the 2019 Volkswagen Jetta

SINCE DAY ONE CAR IS SHAKING LIKE A BOAT, WHEN I DRIVE IT ON A HIGHWAY MAKING IT NOT STABLE. BRAKES SQUEAK AND I SEE SIGNS ON THE BRAKE DISK.I AM WITH THE ORIGINAL BRAKES. CAR IS SHUTTING DOWN WHEN I PARK. WHEN I SWITCH AGAIN TO DRIVE, IT IS COMPLETELY OFF FROM ITSELF, KEY IS INSIDE AND I HAVE TO TURN THE KEY OFF AND THEN START THE CAR AGAIN. AIR CONDITION IS NOT WORKING PROPERLY VW SAID THEY HAVE BETTER 8 ZONES AIR CONDITION. I HAD OIL LAMP AROUND 5000-6000 MILES THEY SAID THAT THE CAR SHOULD NOT HAVE PROBLEMS TILL 10 000 MILES. I HAVE PROBLEMS ACCELERATING, I AM LOOSING POWER. I HAVE GRINDING SCRAPING NOISE FROM THE TRANSMISSION. ALSO TRANSMISSION JUMPS WHEN I DRIVE, SLOW RESPONSE. THE ENGINE IS GIVING ME LAG WHEN I AM AT TRAFFIC LIGHT, VIBRATION AND SHAKING. I MAKE MULTIPLE CALLS TO THE DEALERSHIP AND VOLKSWAGEN GROUP OF AMERICA TO TOW AND FIX MY CAR THAT I LEASED. I EXPLAIN THAT THE CAR IS NOT SAFE. I HAVE BEEN INVOLVED IN MULTIPLE ACCIDENTS. I AM NOT FEELING SAFE OPERATING THIS VEHICLE. IT'S BEEN MORE THAN HALF YEAR AND NOT ONE PROBLEM IS FIXED.

NHTSA ODI 11288963

2019 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO GRINDING NOISE WHILE CHANGING GEARS. *LD THE CONSUMER STATED THE VEHICLE WAS TAKING TO THE DEALER WHO WAS ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER GOT A SECOND OPINION, WHO ADVISED THERE MAY BE A TRANSMISSION ISSUE. *JS

NHTSA ODI 11287332

EVERYTIME I ACCELERATE PAST 40KM MY VEHICLE MAKES A LOUD GRINDING SOUND SOMEWHERE IN THE ENGINE. I CAN BE ON ANY TERRAIN AND IN ANY DRIVING MODE AND IT STILL DOES IT. I HAVE BEEN TO 2 DEALERS AND NEITHER WILL ACCEPT RESPONSIBILY TO FIX IT. THIS HAS BEEN AN ONGOING ISSUE SINCE THEN SECOND I BOUGHT IT IN FEBRUARY 2019.

NHTSA ODI 11288055

THE WIPERS SCREECH WHEN OPERATING HEADLIGHTS ARE NOT ALIGNED PROPERLY WRONG GEAR IS DISPLAYED ON THE INSTRUMENT CLUSTER SOMETIMES SLIGHT METAL GRINDING NOISE WHEN THE CLUTCH IS DEPRESSED (CAN ONLY HE HEARD FROM THE OUTSIDE). ENGINE HAS SOFT HISSING NOISE AND SHAKES A LITTLE WHEN THE RUNNING COLD (CAN BE ONLY HEARD FROM OUTSIDE) . THE DEALERSHIP HAS FAILED TO ACKNOWLEDGE THIS. CAR SHAKES WHEN REVERSING WITH GAS.

NHTSA ODI 11282644

THE CAR MAKES A GRINDING NOISE WHEN ACCELERATING BETWEEN 25-40 MPH AND IT CHANGES GEAR. IT DOES IT IN THE CITY OR HIGHWAY.

NHTSA ODI 11282282

EVERY SENSE I BOUGHT MY JETTA OVER THE LAST FEW MONTHS IT STALLS OUT WHEN SLOWING DOWN TO A STOP AND WHEN STARTING FROM A STOP. THE RPMS WILL GO UP BUT THEN DROP IMMEDIATELY. IT'S HAPPENED QUITE A FEW TIMES. I'VE CALLED MY LOCAL VOLKSWAGEN DEALER AND THEY SAID THEY HAVE NOT HEARD OF ANY OTHER ISSUES LIKE THIS. IT STALLED OUT TWICE ON MY WHEN DRIVING HOME THE OTHER NIGHT IT HAS ALMOST CAUSED ME TO BE REAR ENDED A FEW DIFFERENT TIMES TO THE POINT I'M SCARED TO DRIVE WITH MY NEPHEWS IN THE CAR. WHEN I'M SLOWING DOWN I PUSH IN THE CLUTCH AND THE RPMS WITH SHOOT UP AND THEN STALL OUT IT DOESN'T MATTER IF I GIVE IT MORE THROTTLE OR NOT. THE SAME THING HAPPENS WHEN I'M STARTING FROM A START AT LOW SPEED. IT HAPPENS MOSTLY ON CITY STREET. HAS HAPPENED ONCE ON THE HIGHWAY WHEN I WAS SLOWING DOWN FOR BUMPER TO BUMPER TRAFFIC.

NHTSA ODI 11279232

GEAR OIL LEAKING BETWEEN VAQ DIFFERENTIAL AND TRANSMISSION. VW DEALERSHIP ALREADY REPLACED SEALS UNDER WARRANTY. DIFFERENTIAL IS STILL LEAKING GEAR OIL.

NHTSA ODI 11278792

I PURCHASED MY VW JETTA AUTOBAHN EDITION 6 SPEED MANUAL TRANSMISSION (BUILD DATE OF 07/19) ON 10/06/2019. IT WAS PURCHASED NEW WITH UNDER 10 MILES ON IT AND SINCE DAY 1 WHEN I DROVE IT HOME, I HAVE BEEN EXPERIENCING EXCESSIVE STALLING IN LOW SPEEDS. THE ENGINE TURNS OFF WITHOUT WARNING AS I SLOW TO A STOP AND HAPPENS WITH OR WITHOUT THE CLUTCH ENGAGED AND ALSO WHEN THE VEHICLE IS IN NEUTRAL. ALL OF THE STALLS HAVE OCCURRED WHILE I HAVE BEEN DRIVING ON CITY STREETS AND SEEMS TO BE HAPPENING IN THE AFTERNOONS MAINLY AND ONLY AFTER I HAVE BEEN DRIVING FOR ABOUT 10+ MILES BUT ONCE THE FIRST STALL OCCURS, THE VEHICLE WILL STALL AGAIN WITHIN 1-2 MILES THEREAFTER. ON A SINGLE DRIVE, IT HAS STALLED UP TO 5-6 TIMES. I AM ALSO EXPERIENCING INCORRECT GEAR INDICATOR. FOR EXAMPLE, IF I AM IN 3RD GEAR, THE VEHICLE REGISTERS THAT I AM IN 5TH GEAR AND VICE VERSA. MY VEHICLE HAS UNDER 2K MILES AND IS CURRENTLY AT THE DEALER AND THEY ARE ATTEMPTING TO FIGURE OUT THE PROBLEM. THE SERVICE MANAGER I DEALT WITH MENTIONED THAT HE, PERSONALLY, HAS WORKED WITH 2 CUSTOMERS THAT HAVE PRESENTED THE SAME PROBLEM. 1 CUSTOMER HAD HIS VEHICLE "BOUGHT BACK" AND THE OTHER, WHICH WAS A MONTH AGO, HAD HIS "THROTTLE VALVE" REPLACED AND HAS NOT HAD THE PROBLEM RETURN. I HAVE VIDEO OF INSTANCES TO SUPPORT THIS CLAIM, HOWEVER THE FILE SIZE IS TOO LARGE TO UPLOAD. *TR

NHTSA ODI 11278127

2019 VW JETTA GTI AUTOBAHN MANUAL TRANSMISSION STALLS OR LOSES ENGINE POWER RANDOMLY. FOR ME, IT HAS HAPPENED SEVERAL TIMES IN 5TH OR 6TH GEAR WHEN TAKING MY FOOT OFF OF THE GAS AND COASTING, THE CAR WILL CHOKE AND FEELS AS THOUGH FUEL IS CUTOFF AND THE ENGINE CANNOT GENERATE POWER. THIS IS TEMPORARY, AND SHIFTING AGAIN AND GIVING A LITTLE GAS EVENTUALLY THINGS GO BACK TO NORMAL. HOWEVER, I'M CONCERNED SOMETHING IS MALFUNCTIONING AND MORE IMPORTANTLY AT HIGHWAY SPEEDS THIS COULD BE DANGEROUS AS IT'S SUDDEN AND EXPECTED.

NHTSA ODI 11277744

2019 JETTA GLI WITH LESS THAN 500 MILES EQUIPPED WITH THE DSG (AUTOMATIC) TRANSMISSION - ENGINE STALLS OUT AS SOON AS THE SPEED OF THE VEHICLE REACHES 0MPH - WHETHER ON THE HIGHWAY (BUMPER TO BUMPER TRAFFIC), STOPPED AT RED LIGHTS, STOPPED AT STOP SIGNS, OR CHANGING GEAR TO REVERSE IN PARKING LOT OR STREET TO GET IN DRIVEWAY. THE STALLING HAPPENS REGARDLESS OF THE "AUTO STOP START" FEATURE BEING DISABLED OR ENABLED, AND HAPPENS APPROXIMATELY ONCE EVERY THREE OR MORE COMPLETE STOPS BUT USUALLY NOT FOR THE FIRST 3 WHEN THE CAR IS FIRST TURNED ON. THE CAR ALSO MAKES AN AUDIBLE GRINDING SOUND WHEN ENGINE STALLS. IN ALL INSTANCES ONCE THE CAR HAS STALLED IT REQUIRES A MANUAL RESTART BY PUTTING THE VEHICLE BACK IN PARK, AND PRESSING THE VEHICLE START BUTTON WITH BRAKE DEPRESSED. IN ADDITION TO THE ABOVE STALLING, THE CAR HAS ONCE TURNED OFF WHEN STARTED REMOTELY AND NO PASSENGERS INSIDE. I HAVE APPROACHED THE VEHICLE APPROXIMATELY 30 SECONDS AFTER REMOTE START WAS ENGAGED, OPENED THE TRUCK, LOADED A FEW ITEMS, AND CAR TURNED OFF. A CHECK ENGINE LIGHT CAME ON. USING A VAG505 SCANNER I WAS ABLE TO FIND 01-ENGINE FAULT CODE 15080 AND 08-AUTO HVAC FAULT CODE 1048838. VIDEOS OF THE AFOREMENTIONED ISSUES HAVE BEEN UPLOADED TO YOUTUBE AND CAN BE MADE AVAILABLE VIA REQUEST.

NHTSA ODI 11271261

2019 JETTA S WITH 1.4L ENGINE AND 8 SPEED AUTOMATIC TRANSMISSION, GRINDING NOISE WHEN SHIFTING FROM 4TH TO 5TH UNDER LIGHT LOAD. NOISE IS AUDIBLE IN ALL DRIVE MODES BUT ESPECIALLY IN ECO OR NORMAL DRIVE MODES. DEALER SAID IT WAS NORMAL OPERATION OF THE TORQUE CONVERTER AND THAT NO FURTHER SERVICE WAS NEEDED. THIS NOISE DOES NOT SOUND SAFE OR HEALTHY FOR THE CAR OR FOR THE OCCUPANTS WITHIN THE CAR. VOLKSWAGEN NEEDS TO RECALL AND FIX THESE FAULTY TORQUE CONVERTERS BEFORE THEY DAMAGE CARS OR HURT SOMEONE.

NHTSA ODI 11270336

GRINDING NOISE COMING FROM THE TRANSMISSION AT 1200 -1400 RPM. HAPPENS WHEN SHIFTING FROM 2ND THROUGH 4TH GEAR.

NHTSA ODI 11269289

THE CAR IS MAKING A GROWLING SOUND WHEN GOING LOW RATE SPEEDS. TOOK IT TO THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG. APPARENTLY THIS IS AN ISSUE WITH THE CAR READING ALL THE COMPLAINTS.

NHTSA ODI 11268909

2019 JETTA SE PURCHASE DATE 9/28/19, LOUD RATTLE/VIBRATION/ SHUDDER UNDERCAR DRIVERS SIDE, ALWAYS THERE ON LIGHT LOAD ACCELERATION 1600-1800 RPM. CAR SHUDDERS UNDER LOAD 30-40 MPH, ACCELERATION DIMINISHED TO LIMP APPROX 5 SECONDS, ENGINE KEEPS RUNNING, NO STALL BUT FEELS AS THOUGH IT IS READY TO STALL. INQUIRED WITH DEALER SERVICE DEPARTMENT, HAS NEVER HEARD OF THESE CONCERNS. CAR FEELS UNSAFE WITH POTENTIAL TO STALL ON ACCELERATION, DRIVELINE HAS LOUD RUMBLE AND SHUDDER, WORSENING DAILY, TODAYS MILEAGE 590. CONDITIONS ARE WHEN RUNNING AND UNDER LIGHT LOAD AND HIGHWAY MERGING ACCELERATION. CAR DOES NOT MERGE WELL DUE TO REDUCED POWER THAT FEELS PROPORTIONAL AND DUE TO UNDER CAR SHUDDER.

NHTSA ODI 11267874

2019 JETTA SE AUTOMATIC TRANSMISSION I HAVE BEEN HAVING ISSUES SINCE I PURCHASED MY JETTA IN JANUARY 2019 IT SEEMS LIKE MY CAR HAS A SERIOUS LAG. I WAS DRIVING AND WENT TO MAKE A LEFT TURN AND AS I WAS ACCELERATING OUT OF THE TURN THE CAR WOULDN'T GO FOR A LITTLE WHILE THEN IT SHOT OFF.. I NOTICED THAT IT DOES IT WHEN I SLOW DOWN ALSO IT HAVE VERY SLOW RESPONSE TIME WITH THE ACCELERATION. IT DOESN'T IT EVERY SO OFTEN. MAYBE ABOUT ONCE OR TWICE A WEEK ALSO WHEN THE 'AUTO ENGINE TURN OFF' IS ENGAGED THE CAR LAGS AND SOMETIMBES DOESN'T WANT TO GO.. SOMETIME I HAVE TO TURN THE CAR OFF AND BACK ON. OR SHIFT IT OUT AND BACK INTO GEARS AT RED LIGHTS OR DRIVE THROUGH I TAKE IT TO THE DEALERSHIP SAVANNAH VOLKSWAGEN AND THEY SAY THEY CAN'T FIND A ISSUE OR A FIX. I HONESTLY DON'T FEEL SAFE DRIVING THE CAR.. ESPECIALLY WITH MY KIDS

NHTSA ODI 11266083

I JUST HAD MY CAR FOR 2 WEEKS, THIS CAN'T HAPPEN TO ME, NOT AGAIN... THE TRANSMISSION JUMPS WHEN SLOWING DOWN. I CAN FEEL A SMALL JUMP WHEN DRIVING. IT'S LIKE A SMALL RESISTANCE AND THEN IT JUST LETS GO AND JUMPS. IT ONLY HAS 15K MILES AND I CAN'T AFFORD TO BUY OR REPAIR A BRAND NEW CAR!, THIS SHOULDN'T HAPPEN ON A BRAND NEW CAR!

NHTSA ODI 11256762

CAR WILL STALL OUT WHEN COMING TO A STOP WHILE IN MANUAL MODE OF DSG TRANSMISSION, WITH START/STOP DEACTIVATED. DRIVER IS PLACED IN A DANGEROUS SITUATION, MUST PUT THE CAR IN PARK TO RESTART VEHICLE.

NHTSA ODI 11255697

THE PROBLEM IS WITH MY 2019 MANUAL TRANSMISSION GLI. EVEN WHEN THE CLUTCH IS ENGAGED, (FOOT ON THE CLUTCH) AND THE CAR IS COMING TO A HALT, THE CAR STOPS/STALLS. THIS ISSUE OCCURS RANDOMLY, BUT ONCE IT STARTS, IT KEEPS HAPPENING, UNTIL RANDOMLY THE ISSUE STOPS SHOWING UP. BECAUSE OF THE APPARENT RANDOMNESS OF WHEN THE ISSUE SHOWS UP, I HAVE NOT BEEN ABLE TO CONVINCE THE SERVICE FOLKS.

NHTSA ODI 11254875

WHEN COMING TO A STOP THE VEHICLE WOULD STALL WITHOUT WARNING WITH THE TRANSMISSION IN NEUTRAL AND THE CLUTCH ALL THE WAY OUT. SEEMS TO OCCUR WHEN THE VEHICLE IS DRIVING FOR A WHILE AND GETS HOT. VEHICLE IS AT 2460 MILES AND DID IT OFF AND ON SINCE 32 MILES.

NHTSA ODI 11254511

THE SAME DAY I DROVE THE VEHICLE OFF THE DEALER'S LOT, IT SHUT-OFF ON ME THREE TIMES; ONCE ON THE NEW JERSEY TURNPIKE AND TWICE AT A STOP LIGHT. THE FIRST TIME AT THE STOP LIGHT, I WAS WAITING FOR THE LIGHT TO TURN GREEN. THE SECOND WAS COMING TO A STOP. FURTHER, I WAS UNAWARE THE VEHICLE HAD SHUT-OFF UNTIL I TOOK MY FOOT OF THE BRAKE AND PLACED IT ON THE ACCELERATOR. IT SHUT-OFF A FOURTH TIME THE FOLLOWING WEEKEND WHILE IN THE MIDDLE OF A FOUR WAY INTERSECTION. EACH TIME, THE INFO CENTER IN THE DASHBOARD STATED, "PLACE THE GEAR SHIFT IN PARK AND MANUALLY START THE VEHICLE."

NHTSA ODI 11253355

I LOVE, LOVE, LOVE VW AND MY NEW (2019) VW JETTA 1.4T SEL. I PURCHASED IT IN 2018 AND IT'S CURRENTLY GOT JUST OVER 13K MILES ON IT. MY DAD DROVE IT THE OTHER DAY AND ASKED ME WHAT THE "GROWLING" NOISE WAS COMING WHEN HE ACCELERATED UNDER LOW POWER/ LIGHT LOAD (SWEET SPOT HAPPENING ABOUT 28-33 MPH). I NOTICED IT WHEN I FIRST PURCHASED THE CAR, BUT FIGURED IT WAS NORMAL. WHEN I LOOKED ONLINE, I SEE THAT A LOT OF OTHER PEOPLE HAVE COMPLAINTS ABOUT THIS TOO. I'M WONDERING IF THERE IS REALLY A PROBLEM THAT MIGHT GET WORSE AS TIME GOES ON. IT OCCURS EVERY TIME ACCELERATION HAPPENS. I REALLY DO LOVE THIS CAR!

NHTSA ODI 11252757

BRAND NEW 2019 JETTA SEL MAKES A GRINDING NOISE ALONG THE POWER TRAIN (UNDERNEATH THE CAR). IT DOES NOT SOUND SAFE NOR CAN IT BE GOOD LONG TERM. IT SOUNDS LIKE METAL IS GRINDING ON METAL WHEN ACCELERATING. IT IS PARTICULARLY LOUD WHEN IN ECO MODE.

NHTSA ODI 11252041

TAKATA RECALL: 2019 VW JETTA GLI STALLS AND TURNS OFF WHILE IN NEUTRAL WHILE STATIONARY, AS WELL AS IN GEAR AND IN MOTION. THIS HAPPENED ON CITY STREETS AND IN PARKING LOTS, PUTTING MYSELF AND MY FAMILY IN DANGER. UNSURE OF ISSUE, BUT DOCUMENTED WITH VIDEO FOOTAGE. NO ENGINE LIGHTS APPEARED. THIS HAPPENED 20 OR MORE TIMES YESTERDAY, AND ONE TIME 2 WEEKS AGO.

NHTSA ODI 11252073

VEHICLE STALLS OUT AFTER STARTING OR WHEN COMING TO A STOP WHEN THE RPMS COME DOWN

NHTSA ODI 11246270

I'M HAVING AN ISSUE, THE CAR HAS COMPETENTLY DIED ABOUT 6 TIMES. I'M IN TRAFFIC OR COME TO A STOP AND THE CAR SHUTS OFF, THEN WHEN I LET OFF ON THE BRAKE IT'S COMPLETELY DEAD. IT SAYS SOMETHING LIKE PLEASE START CAR MANUALLY. ONCE I PULLED IN THE DRIVEWAY AND THE CAR SURGED UP AND DOWN, PUTTERING LIKE IT WAS RUNNING OUT OF GAS.

NHTSA ODI 11246200