What 537 owners told NHTSA about the 2019 Volkswagen Jetta

SINCE DAY ONE CAR IS SHAKING LIKE A BOAT, WHEN I DRIVE IT ON A HIGHWAY MAKING IT NOT STABLE. BRAKES SQUEAK AND I SEE SIGNS ON THE BRAKE DISK.I AM WITH THE ORIGINAL BRAKES. CAR IS SHUTTING DOWN WHEN I PARK. WHEN I SWITCH AGAIN TO DRIVE, IT IS COMPLETELY OFF FROM ITSELF, KEY IS INSIDE AND I HAVE TO TURN THE KEY OFF AND THEN START THE CAR AGAIN. AIR CONDITION IS NOT WORKING PROPERLY VW SAID THEY HAVE BETTER 8 ZONES AIR CONDITION. I HAD OIL LAMP AROUND 5000-6000 MILES THEY SAID THAT THE CAR SHOULD NOT HAVE PROBLEMS TILL 10 000 MILES. I HAVE PROBLEMS ACCELERATING, I AM LOOSING POWER. I HAVE GRINDING SCRAPING NOISE FROM THE TRANSMISSION. ALSO TRANSMISSION JUMPS WHEN I DRIVE, SLOW RESPONSE. THE ENGINE IS GIVING ME LAG WHEN I AM AT TRAFFIC LIGHT, VIBRATION AND SHAKING. I MAKE MULTIPLE CALLS TO THE DEALERSHIP AND VOLKSWAGEN GROUP OF AMERICA TO TOW AND FIX MY CAR THAT I LEASED. I EXPLAIN THAT THE CAR IS NOT SAFE. I HAVE BEEN INVOLVED IN MULTIPLE ACCIDENTS. I AM NOT FEELING SAFE OPERATING THIS VEHICLE. IT'S BEEN MORE THAN HALF YEAR AND NOT ONE PROBLEM IS FIXED.

NHTSA ODI 11288963

WHEN GRABBING THINGS FROM INSIDE THE VEHICLE THROUGH AN OPEN WINDOW, PUSHING YOUR BODY AGAINST THE DOOR WITH KEYS IN A POCKET MAY COST THE VEHICLE TO THINK THAT YOU ARE PUSHING ON THE DOOR LOCK BUTTON AND HENCE CLOSING THE WINDOWS WHEN YOU ARE RETRIEVING THINGS INSIDE AND THE WINDOWS TAKE TOO LONG OF A TIME TO SENSE THAT SOMETHING IS BLOCKING THE WINDOWS AND HURT WHOEVER IS RETRIEVING ITEMS.

NHTSA ODI 11279327

MY 2019 JETTA BEGAN EXPERIENCING BREAKING PROBLEMS IN LESS THAN 2 MONTHS AFTER PURCHASING THE VEHICLE. AFTER INITIAL START AND DRIVE AT IDLE, THE BREAKING PEDAL PRESSURE WAS ERRATIC AND CAUSING THE CAR TO SLAM TO A COMPLETE STOP. THIS CONDITION ONLY SEEMS TO OCCUR AT IDLE, AND I WAS TOLD AT BRINGING IT INTO SERVICE THAT THE VEHICLE WAS OPERATING NORMALLY. HOWEVER, THE CONDITION CONTINUES TO EXIST AND BEGINNING IN JUNE, I BEGAN HAVING MULTIPLE CHECK ENGINE LIGHTS FOR A EVAP LEAK. NOW AT THE 7 REPAIRS AND HAVING MULTIPLE PARTS REPLACED, THE SERVICE AT THE DEALERSHIP STATES THAT THE AIR INTAKE NEEDED TO BE REPLACED. MY UNDERSTANDING IS THE AIR INTAKE AND VACUUM SYSTEMS HAVE A DIRECT CORRELATION WITH THE BRAKE BOOSTER PRESSURE. HOWEVER, I RETURNED THE VEHICLE FOR SERVICE BECAUSE THE READINESS MONITORS FOR THE EVAP WERE NOT SET, INDICATING THAT A POTENTIAL ISSUES STILL EXIST. ALTHOUGH THE CAUSE MAY NOT BE WITH AIR INTAKE, A VACUUM/PRESSURE ISSUE DOES EXITS CAUSING EFFECTS ON THE OTHER SYSTEMS. THIS IS VERY FRUSTRATING DUE TO THE FACT THAT I HAD INJURED MY LEG IN THE PREVIOUS YEAR AND THE EXCESSIVE PRESSURE AT BREAKING CAUSED ME AGGRAVATE THE PREVIOUS INJURY. ON SEVERAL OCCASIONS, I WAS TOLD BE THE DEALER SERVICE THAT THE VEHICLE WAS OPERATING NORMALLY.

NHTSA ODI 11265502

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO MY RIGHT KNEE AND TENDONS. I WAS IN PARK, A PERSON ENTERED THE CAR. I PUT THE CAR IN REVERSE AND THE CAR SHUT OFF ROLLED DOWN THE HILL UNTIL IT STOPPED BY ROLLING IN REVERSE UP A HILL BEHIND ME. THE PERSON REFUSED TO BE IN MY CAR AS THE DANGER WAS OBVIOUS TO HER. THE ONLY REASON THE CAR STOPPED WAS BECAUSE OF THE HILL. I LOST CONTROL OF THE BRAKES AND POWER STEERING AS THE CAR WAS SHUT OFF. ANY CHILD OR ELDERLY PERSON BEHIND ME WOULD HAVE SUFFER SERIOUS INJURY. THE DEALERSHIP I PURCHASED THE CAR FROM IS REFUSING TO WRITE ANY OF THIS INFORMATION DOWN.

NHTSA ODI 11183080

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.

NHTSA ODI 11182044

TRUNK LID DOES NOT STAY OPEN ALL THE WAY UNLESS IT IS PUSHED AND LOCKED INTO PLACE. COULD KNOCK SOMEONE OUT IF YOU FORGET TO DO THIS. NEVER SEEN A DESIGN LIKE THIS. VW SHOULD ADDRESS AND FIX THIS HAZARD.

NHTSA ODI 11170790

THE TAIL LIGHTS OF MY NEW 2019 VW JETTA, ARE A HAZARD FOR ANYONE WASHING THE VEHICLE. THEY ARE VERY SHARP AT THE BOTTOM EDGE AND YOU CAN CUT YOUR SELF. AS A MATTER OF FACT THAT HAPPENED TO THE SALES AGENT THAT I NEGOTIATED WITH ON DECEMBER 27TH AT VW GUNTHER ON DELRAY BEACH FLORIDA. HE WENT TO HELP WITH THE CLEANING OF THE CAR FOR THE DELIVERY, AND CAME BACK BLEEDING WITH A BANDAGE IN HIS FINGER. NOW I AM AFRAID TO CLEAN THAT AREA AND I TOLD EVERYONE IN MY FAMILY TO BE CAREFUL. I THINK VW SHOULD CORRECT THIS ISSUE ASAP

NHTSA ODI 11170403

TRUNK LID DOES NOT STAY OPEN UNLESS IT IS PUSHED UP ALL THE WAY, MULTIPLE PASSENGERS WHEN USING THE TRUNK IN DIFFERENT OCCASIONS WERE HIT BY THE TRUNK LID. WHEN TRAVELING LOW SPEED ON CRUISE CONTROL VEHICLE SPEED WILL BE LOWERED WHEN GETTING CLOSE TO ANOTHER VEHICLE IN ITS LANE BUT IF THE IMMEDIATE CAR SWITCH LANE AT THE SAME TIME ANOTHER VEHICLE GET INTO YOUR LANE, THE FORWARD COLLISION SYSTEM HAS A DELAY IN DETECTING IS THERE VEHICLE THERE OR MAY NOT IDENTIFY THE VEHICLE JOINING YOUR LANE AS A VEHICLE IMMEDIATELY AND MAY SUDDENLY INCREASE SPEED AS NO VEHICLE WAS DETECTED AND RESULT IN A REAR-END COLLISION.

NHTSA ODI 11141116

REAR TRUNK LID DOES NOT REMAIN OPEN RESULTING IN THE LID CRASHING DOWN ON MY HEAD WHEN I'M PUTTING STUFF IN THE TRUNK OR TAKING STUFF OUT OF THE TRUNK.

NHTSA ODI 11118125