What 541 owners told NHTSA about the 2019 Volkswagen Jetta Hev

2019 JETTA SE PURCHASE DATE 9/28/19, LOUD RATTLE/VIBRATION/ SHUDDER UNDERCAR DRIVERS SIDE, ALWAYS THERE ON LIGHT LOAD ACCELERATION 1600-1800 RPM. CAR SHUDDERS UNDER LOAD 30-40 MPH, ACCELERATION DIMINISHED TO LIMP APPROX 5 SECONDS, ENGINE KEEPS RUNNING, NO STALL BUT FEELS AS THOUGH IT IS READY TO STALL. INQUIRED WITH DEALER SERVICE DEPARTMENT, HAS NEVER HEARD OF THESE CONCERNS. CAR FEELS UNSAFE WITH POTENTIAL TO STALL ON ACCELERATION, DRIVELINE HAS LOUD RUMBLE AND SHUDDER, WORSENING DAILY, TODAYS MILEAGE 590. CONDITIONS ARE WHEN RUNNING AND UNDER LIGHT LOAD AND HIGHWAY MERGING ACCELERATION. CAR DOES NOT MERGE WELL DUE TO REDUCED POWER THAT FEELS PROPORTIONAL AND DUE TO UNDER CAR SHUDDER.

NHTSA ODI 11267874

I'M REPORTING A POTENTIALLY DANGEROUS SITUATION WITH THE 2019 JETTA. WE TRADED IN OUR 2016 JETTA WHICH HAD A COMPLETE INFOTAINMENT VOICE ACTIVATED SYSTEM. I'D SAY "PLAY JETHRO TULL" AND THE VOICE ACTIVATION WOULD PLAY JETHRO TULL SONGS. MY EYES REMAINING ON THE ROAD. OUR 2019 JETTA DOES NOT HAVE VOICE ACTIVATION FOR MUSIC, JUST FOR THE HANDS FREE PHONE. SO, I MUST TAKE MY EYES OFF THE ROAD AND SCROLL THROUGH THE DOZENS OF FOLDERS ON THE INFOTAINMENT SCREEN TO ACCESS THE FOLDER WHICH HAS THE SONG I WANT TO HEAR. I CAN SCROLL THROUGH THE FOLDER FROM THE STEERING WHEEL TO GET TO THE SONG. THE 32 GIGABYTE FLASH DRIVE HAS SEVERAL THOUSAND SONGS AND DOZENS OF FOLDERS. SO IT'S A BIG DISTRACTION TO SCROLL THROUGH THE FOLDERS WITH MY EYES ON THE INFOTAINMENT SCREEN INSTEAD OF THE ROAD. WHY IN THE WORLD WOULD VW TAKE THE VOICE RECOGNITION FOR MUSIC AWAY, AND CREATE SUCH A DANGEROUS DRIVING CONDITION?

NHTSA ODI 11267922

WHEN VEHICLE REACHES 30-40MPH, THERE IS A LOUD RATTLE SOUND ON THE DRIVER SIDE OF THE VEHICLE. SOUNDS AS IF PIPES ARE LOOSE UNDER THE HOOD OR UNDER THE CAR. THE RATTLE SOUND HAPPENS DURING ACCELERATION RANDOMLY AT ANY SPEED. THE SOUND IS REDUCED WHEN IN SPORT MODE AND DOES NOT MAKE RATTLE FROM 0 TO 30-40MPH, BUT DOES MAKE THE RATTLE SOUND DURING ACCELERATION. DURING MY RESEARCH I'VE NOTICED THERE ARE A TON OF MY SAME MODEL VEHICLE THAT ARE HAVING THE SAME ISSUE. I TOOK THE CAR TO THE DEALER TWO WEEKS AFTER MY PURCHASE TO HAVE IF CHECKED OUT, THE MECHANIC BRUSHED ME OFF AND SAID IT WAS NORMAL. MY BRAND NEW CAR SHOULD NOT SHOULD LIKE PIPES ARE LOOSE AND RATTLE DURING ACCELERATION. ITS REALLY EMBARRASSING AND I HOPE THIS DOES NOT CAUSE A SAFETY ISSUE IN THE FUTURE.

NHTSA ODI 11266690

2019 JETTA SE AUTOMATIC TRANSMISSION I HAVE BEEN HAVING ISSUES SINCE I PURCHASED MY JETTA IN JANUARY 2019 IT SEEMS LIKE MY CAR HAS A SERIOUS LAG. I WAS DRIVING AND WENT TO MAKE A LEFT TURN AND AS I WAS ACCELERATING OUT OF THE TURN THE CAR WOULDN'T GO FOR A LITTLE WHILE THEN IT SHOT OFF.. I NOTICED THAT IT DOES IT WHEN I SLOW DOWN ALSO IT HAVE VERY SLOW RESPONSE TIME WITH THE ACCELERATION. IT DOESN'T IT EVERY SO OFTEN. MAYBE ABOUT ONCE OR TWICE A WEEK ALSO WHEN THE 'AUTO ENGINE TURN OFF' IS ENGAGED THE CAR LAGS AND SOMETIMBES DOESN'T WANT TO GO.. SOMETIME I HAVE TO TURN THE CAR OFF AND BACK ON. OR SHIFT IT OUT AND BACK INTO GEARS AT RED LIGHTS OR DRIVE THROUGH I TAKE IT TO THE DEALERSHIP SAVANNAH VOLKSWAGEN AND THEY SAY THEY CAN'T FIND A ISSUE OR A FIX. I HONESTLY DON'T FEEL SAFE DRIVING THE CAR.. ESPECIALLY WITH MY KIDS

NHTSA ODI 11266083

MY CAR IS 2 WEEKS OLD WITH 400 MILES ON THE CAR. SINCE THE ODOMETER HAD APROX 100 MILES ON IT THE CAR HAS BEEN HAVING A ISSUE WITH STALLING WHEN COMING TO A STOP. IN THE PAST 2 WEEKS IT HAS STALLED APROX 26 TIMES WHEN COMING TO A STOP. I HAVE BROUGHT THE CAR BACK TO THE DEALERSHIP FOR THIS ISSUE BECAUSE THE CAR STALLED 3 TIMES IN A 15 MILE DRIVE ON THE FREEWAY IN BUMPER TO BUMPER TRAFFIC. THE CAR IS VERY UNPREDICTABLE AS TO WHEN IT WILL DECIDE TO STALL BUT BECOMES A VERY DANGEROUS SITUATION WHEN COMMUTING ON THE FREEWAY AND IT DECIDES TO STALL. THE CAR IS A MANUAL TRANSMISSION AND DOES NOT HAVE THE AUTO START STOP FUNCTION BUT STALLS OUT WHEN COMING TO A STOP. I HAVE INFORMED THE DEALERSHIP THAT THIS CAR IS VERY DANGEROUS TO HAVE MY FAMILY OR ANYONE RIDE IN AS YOU DO NOT KNOW IF IT WILL FAIL AND PUT YOU AT RISK OF BEING HIT BY ANOTHER VEHICLE. THIS IS A BRAND NEW CAR AND SHOULD NOT HAVE STALLING OR ENGINE FAILURES AT ANY POINT LET ALONE HAVING OVER 20 IN A 2 WEEK PERIOD. THE CAR IS AT VW BEING EVALUATED BUT I DO NOT FEEL COMFORTABLE OR SAFE KNOWING THIS SITUATION IS HAPPENING.

NHTSA ODI 11266094

2019 VW GLI MANUAL TRANSMISSION STALLS UNPREDICTABLY WHEN SLOWING DOWN WITH THE CLUTCH DEPRESSED AND/OR THE TRANSMISSION IN NEUTRAL. THIS HAS HAPPENED INFREQUENTLY, BUT UNPREDICTABLY. SO FAR IT HAS ONLY RESULTED IN HORN BLOWING FROM THE CAR BEHIND, BUT IF IT WERE TO HAPPEN WHEN TURNING IN FRONT OF ONCOMING TRAFFIC IT WOULD BE VERY BAD. I HAVE BEEN DRIVING MANUAL FOR 44 YEARS - IT IS NOT OPERATOR ERROR. THIS IS THE SAME ISSUE AS ODI DP 19-003. STARTED AT VERY LOW MILES, HAPPENED MOST RECENTLY AT ABOUT 2,500 MILES.

NHTSA ODI 11266112

THE PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY LIGHTS UP. SOMETIMES IMMEDIATELY WHEN STARTING THE CAR, OTHER TIMES WHILE DRIVING AND SOMETIMES EVERYTHING WORKS FINE. AT TIMES WHEN THE LIGHT IS ON DURING STARTUP IT STAYS ON FOR QUITE A WHILE (MANY MILES) IT MAY THEN GO OFF OR NOT. ALSO, WHEN THE PASSENGER SEAT OCCUPANT MOVES ON THE SEAT THE LIGHT MAY OR MAY NOT GO OFF. I TOOK THE CAR TO A VW DEALER WHO COULD NOT FIND ANYTHING WRONG AND TOLD ME "WELL, THE SEABELT WORKS, DOESN'T IT?"

NHTSA ODI 11266001

MY 2019 JETTA BEGAN EXPERIENCING BREAKING PROBLEMS IN LESS THAN 2 MONTHS AFTER PURCHASING THE VEHICLE. AFTER INITIAL START AND DRIVE AT IDLE, THE BREAKING PEDAL PRESSURE WAS ERRATIC AND CAUSING THE CAR TO SLAM TO A COMPLETE STOP. THIS CONDITION ONLY SEEMS TO OCCUR AT IDLE, AND I WAS TOLD AT BRINGING IT INTO SERVICE THAT THE VEHICLE WAS OPERATING NORMALLY. HOWEVER, THE CONDITION CONTINUES TO EXIST AND BEGINNING IN JUNE, I BEGAN HAVING MULTIPLE CHECK ENGINE LIGHTS FOR A EVAP LEAK. NOW AT THE 7 REPAIRS AND HAVING MULTIPLE PARTS REPLACED, THE SERVICE AT THE DEALERSHIP STATES THAT THE AIR INTAKE NEEDED TO BE REPLACED. MY UNDERSTANDING IS THE AIR INTAKE AND VACUUM SYSTEMS HAVE A DIRECT CORRELATION WITH THE BRAKE BOOSTER PRESSURE. HOWEVER, I RETURNED THE VEHICLE FOR SERVICE BECAUSE THE READINESS MONITORS FOR THE EVAP WERE NOT SET, INDICATING THAT A POTENTIAL ISSUES STILL EXIST. ALTHOUGH THE CAUSE MAY NOT BE WITH AIR INTAKE, A VACUUM/PRESSURE ISSUE DOES EXITS CAUSING EFFECTS ON THE OTHER SYSTEMS. THIS IS VERY FRUSTRATING DUE TO THE FACT THAT I HAD INJURED MY LEG IN THE PREVIOUS YEAR AND THE EXCESSIVE PRESSURE AT BREAKING CAUSED ME AGGRAVATE THE PREVIOUS INJURY. ON SEVERAL OCCASIONS, I WAS TOLD BE THE DEALER SERVICE THAT THE VEHICLE WAS OPERATING NORMALLY.

NHTSA ODI 11265502

ON 9/26/2019 I WAS DRIVING MY 2019 JETTA SE WITH 1,187.8 MILES ON MAIN STREET IN SANTA ANA AROUND 5:50 PM. I WAS ON THE FAR LEFT LANE AT A FULL STOP AND PROCEEDED AT LOW SPEEDS ONTO THE LEFT-TURNING LANE. AS I CONTINUED TO PULL UP ONTO THE LEFT-TURNING A LANE A VERY LOUD METALLIC RATTLING/SCRAPING NOISE WAS HEARD THROUGHOUT THE CABIN COMING FROM I SUSPECT THE TRANSMISSION. I EVEN WAS ABLE TO FEEL THE RATTLING FROM THE BRAKE PEDDLE AS I STILL HAD MY FOOT ON THE PEDDLE. I LOOKED AROUND TO SEE IF ANY OTHER DRIVERS NOTICED AS IT WAS VERY LOUD. I MADE AN EFFORT TO CHECK ON THE ROAD TO CONFIRM THAT THERE WAS NO METALLIC DEBRIS THAT I MAY HAVE RUN OVER. NONE WAS FOUND. I ALSO CHECKED UNDER MY CAR TO SEE IF ANYTHING WAS UNDER THE ENGINE AND CAN CONFIRM NOTHING WAS FOUND. THROUGHOUT THE DRIVE, WHEN THE CAR WOULD HIT BETWEEN 1300-1500 RPMS OR 25-35 MPH, A VERY DISTINCT SCRAPING NOISE CAN BE HEARD FROM THE DRIVER SIDE. THIS HAS NOT GONE AWAY AND CONTINUES TO OMIT THAT SAME DISTINCT SOUND EVERY TIME I AM DRIVING THE VEHICLE AND GOING FROM 25-35 MPH. IT IS HEARD EVEN CLEARER WHILE ON ECO MODE.

NHTSA ODI 11258561

VEHICLE STALLS WHEN CLUTCH IS DEPRESSED, PLACED BACK INTO NEUTRAL, WHEN COMING TO A STOP. THE STALLING HAPPENS MORE FREQUENTLY AFTER THE CAR HAS BEEN DRIVEN FOR 15-30 MINUTES. STALL OCCURS WHIL ROLLING TO A STOP

NHTSA ODI 11257798

2019 JETTA GLI 6MT. CAR WILL STALL WHEN COMING TO A STOP IN FIRST, SECOND, AND NEUTRAL. WHEN IN NEUTRAL, CLUTCH CAN BE EITHER IN OR OUT TO REPLICATE ISSUE. HAS HAPPENED WHEN COASTING TO A STOP AT <10 MPH, AS WELL AS WHEN AT A STOP. TYPICALLY TAKES 2-5 SECONDS FOR CAR TO SHUT DOWN. CAR CURRENTLY HAS ~600 MILES ON IT, HAS BEEN HAPPENING SINCE I GOT THE CAR DELIVERED (TOOK DELIVERY AT 300 MILES DUE TO DEALERSHIP DELIVERING CAR TO MY HOUSE).

NHTSA ODI 11256575

I JUST HAD MY CAR FOR 2 WEEKS, THIS CAN'T HAPPEN TO ME, NOT AGAIN... THE TRANSMISSION JUMPS WHEN SLOWING DOWN. I CAN FEEL A SMALL JUMP WHEN DRIVING. IT'S LIKE A SMALL RESISTANCE AND THEN IT JUST LETS GO AND JUMPS. IT ONLY HAS 15K MILES AND I CAN'T AFFORD TO BUY OR REPAIR A BRAND NEW CAR!, THIS SHOULDN'T HAPPEN ON A BRAND NEW CAR!

NHTSA ODI 11256762

AROUND 35 MPH, I HEAR A GRINDING NOISE (NOT EXACTLY SURE WHERE IT'S COMING FROM). I DID CALL THE DEALERSHIP BUT WAS TOLD THIS IS NORMAL. SEEMS LIKE I'M NOT THE ONLY ONE.

NHTSA ODI 11256438

THE CAR HAS STALLED MULTIPLE TIMES WITH THE CLUTCH DEPRESED TO THE FLOOR AND IN NEUTRAL OR SHIFTING FROM SECOND OR THIRD TO NEUTRAL WHILE COMING TO A STOP.

NHTSA ODI 11256278

CAR WILL STALL OUT WHEN COMING TO A STOP WHILE IN MANUAL MODE OF DSG TRANSMISSION, WITH START/STOP DEACTIVATED. DRIVER IS PLACED IN A DANGEROUS SITUATION, MUST PUT THE CAR IN PARK TO RESTART VEHICLE.

NHTSA ODI 11255697

THE PROBLEM IS WITH MY 2019 MANUAL TRANSMISSION GLI. EVEN WHEN THE CLUTCH IS ENGAGED, (FOOT ON THE CLUTCH) AND THE CAR IS COMING TO A HALT, THE CAR STOPS/STALLS. THIS ISSUE OCCURS RANDOMLY, BUT ONCE IT STARTS, IT KEEPS HAPPENING, UNTIL RANDOMLY THE ISSUE STOPS SHOWING UP. BECAUSE OF THE APPARENT RANDOMNESS OF WHEN THE ISSUE SHOWS UP, I HAVE NOT BEEN ABLE TO CONVINCE THE SERVICE FOLKS.

NHTSA ODI 11254875

VEHICLE STALLS WHILE COMING TO A STOP. THE ISSUE HAS HAPPENED FOUR TIMES AND I'VE ONLY HAD THE VEHICLE TWO WEEKS. THE CLUTCH PEDAL IS DEPRESSED THE ENTIRE TIME AND THE VEHICLE HAS TO BE MANUALLY STARTED AGAIN.

NHTSA ODI 11254828

WHEN COMING TO A STOP THE VEHICLE WOULD STALL WITHOUT WARNING WITH THE TRANSMISSION IN NEUTRAL AND THE CLUTCH ALL THE WAY OUT. SEEMS TO OCCUR WHEN THE VEHICLE IS DRIVING FOR A WHILE AND GETS HOT. VEHICLE IS AT 2460 MILES AND DID IT OFF AND ON SINCE 32 MILES.

NHTSA ODI 11254511

CAR CONSTISTENTLY STALLS WHEN COMING TO A STOP. WILL STALL EVEN IN NEUTRAL WITH THE CLUTCH DEPRESSED. WILL DRIVE FINE SOMETIMES AND SOMETIMES IT WILL STALL 15+ TIMES IN A SINGLE TRIP. IT HAS ALMOST CAUSED AN ACCIDENT WHEN TRYING TO TURN IN AN INTERSECTION MULTIPLE TIMES NOW. STARTED AROUND 1,200 MILES ON THE CAR AND HAPPENS FREQUENTLY.

NHTSA ODI 11253561

THE SAME DAY I DROVE THE VEHICLE OFF THE DEALER'S LOT, IT SHUT-OFF ON ME THREE TIMES; ONCE ON THE NEW JERSEY TURNPIKE AND TWICE AT A STOP LIGHT. THE FIRST TIME AT THE STOP LIGHT, I WAS WAITING FOR THE LIGHT TO TURN GREEN. THE SECOND WAS COMING TO A STOP. FURTHER, I WAS UNAWARE THE VEHICLE HAD SHUT-OFF UNTIL I TOOK MY FOOT OF THE BRAKE AND PLACED IT ON THE ACCELERATOR. IT SHUT-OFF A FOURTH TIME THE FOLLOWING WEEKEND WHILE IN THE MIDDLE OF A FOUR WAY INTERSECTION. EACH TIME, THE INFO CENTER IN THE DASHBOARD STATED, "PLACE THE GEAR SHIFT IN PARK AND MANUALLY START THE VEHICLE."

NHTSA ODI 11253355

I LOVE, LOVE, LOVE VW AND MY NEW (2019) VW JETTA 1.4T SEL. I PURCHASED IT IN 2018 AND IT'S CURRENTLY GOT JUST OVER 13K MILES ON IT. MY DAD DROVE IT THE OTHER DAY AND ASKED ME WHAT THE "GROWLING" NOISE WAS COMING WHEN HE ACCELERATED UNDER LOW POWER/ LIGHT LOAD (SWEET SPOT HAPPENING ABOUT 28-33 MPH). I NOTICED IT WHEN I FIRST PURCHASED THE CAR, BUT FIGURED IT WAS NORMAL. WHEN I LOOKED ONLINE, I SEE THAT A LOT OF OTHER PEOPLE HAVE COMPLAINTS ABOUT THIS TOO. I'M WONDERING IF THERE IS REALLY A PROBLEM THAT MIGHT GET WORSE AS TIME GOES ON. IT OCCURS EVERY TIME ACCELERATION HAPPENS. I REALLY DO LOVE THIS CAR!

NHTSA ODI 11252757

JETTA 2019 MAKES A GRINDING NOISE WHEN PUTTING THE GEAR ON REVERSE(MANUAL CAR). EVEN IF STATIONERY FOR MORE THAN 3 SECONDS IT MAKES A GRINDING NOISE. THERE IS SOMETHING DEFECTIVE ON THE CAR THAT THE DEALERSHIP IS HIDING FROM ME. I DONT FEEL SAFE DRIVING THE CAR KNOWING ITS DEFECTIVE

NHTSA ODI 11252483

I OWN A 2019 MANUAL JETTA GLI 35 ANNIVERSARY. WHILE SLOWING DOWN TO A STOP LIGHT, STOP SIGN ETC.. THE ENGINE SHUTS OFF AT SLOW SPEEDS. CAR IS NOT EQUIPPED WITH START/STOP FEATURE DUE TO HAVIING A MANUAL TRANSMISSION. I HAVE TO START CAR BACK UP BEFORE TAKING BACK OFF FROM LIGHT. MAJOR RISK OF ME GETTING REAR ENDED AT A STOP LIGHT AND OR STOP SIGN. APPARENTLY VOLKSWAGEN CANNOT FIGURE OUT ISSUE. HAVE SEEN 100'S OF PEOPLE WITH BRAND NEW VW'S HAVING THIS PROBLEM.

NHTSA ODI 11252149

BRAND NEW 2019 JETTA SEL MAKES A GRINDING NOISE ALONG THE POWER TRAIN (UNDERNEATH THE CAR). IT DOES NOT SOUND SAFE NOR CAN IT BE GOOD LONG TERM. IT SOUNDS LIKE METAL IS GRINDING ON METAL WHEN ACCELERATING. IT IS PARTICULARLY LOUD WHEN IN ECO MODE.

NHTSA ODI 11252041

TAKATA RECALL: 2019 VW JETTA GLI STALLS AND TURNS OFF WHILE IN NEUTRAL WHILE STATIONARY, AS WELL AS IN GEAR AND IN MOTION. THIS HAPPENED ON CITY STREETS AND IN PARKING LOTS, PUTTING MYSELF AND MY FAMILY IN DANGER. UNSURE OF ISSUE, BUT DOCUMENTED WITH VIDEO FOOTAGE. NO ENGINE LIGHTS APPEARED. THIS HAPPENED 20 OR MORE TIMES YESTERDAY, AND ONE TIME 2 WEEKS AGO.

NHTSA ODI 11252073