What 869 owners told NHTSA about the 2019 Toyota RAV4 Plug-in Hybrid

Car is shaking when turned on. Will stall if car is not shifted to gear sometimes. When AC is on, car will jump rpm. car acceleration is weak and will jump to 5-6k rpm. car also smells burnt sometimes when driving. car also smells like gasoline sometimes. car does not hold proper amount of gasoline.

NHTSA ODI 11555772

Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.

NHTSA ODI 11555808

My car ran a message of “ Maintenance engine required” and it turns out the COOLANT BYPASS VALVE has gone bad. When turning the AC on the message appears, but went off the message doesn’t appear.

NHTSA ODI 11555738

Pre-Collision System (PCS) failed. My daughter during sunset (sun glare) struck the vehicle in front of her, that suddenly braked due to sun glare. Toyota hasn't look at PCS system yet and the car is at the repair shop, but I did open a case with Toyota to investigate failure and access onboard data. Auto repair shop will check the system, but no malfunction warning on the car's warning display. There were no warning present prior to accident or post-accident.

NHTSA ODI 11553792

Engine maintenance repair light came on and it ended up needing the coolant valve replaced. Cost over $700 out of pocket when part alone is less than $100. After research, this seems to be happening to many newer models of RAV4 when warranty is expired.

NHTSA ODI 11552956

Engine Maintenance Required light on due to a faulty Coolant Bypass Valve. After doing research online, there are many 2019 and 2020 RAV4 that have been having this problem. The dealer said the same thing. Would like to put this on the record in hopes that a recall will happen in the future.

NHTSA ODI 11552760

I have 2019 Toyota RAV4. 69,000 miles. I had issue this week when I was driving and park. The gas given by it self after I park the vehicle. and today all of the sudden stop on the road. The dash board shows me EPS light, Battery sign.

NHTSA ODI 11552419

engine coolant flow shutting valve code p268115 over heating vehicle

NHTSA ODI 11551565

It was observed several points of rust and corrosion in the middle of the roof, and the paint and clear coat was out in this rust points.

NHTSA ODI 11551436

Engine light came on for the engine Coolant bypass valve. Common problem. Toyota wants 800$ to repair.

NHTSA ODI 11551073

Water Pump failure; check engine light came in while the car was not moving.

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2019 RAV4 experienced a check engine light and was overheating due to a faulty Coolant Bypass Valve made by Toyota. If unchecked and not replaced it could cause catastrophic failure to engine due to overheating. Toyota charges between $600-1100 for replacement and it is not covered under warranty because Toyota claims it is not part of power train. Had to be replaced at dealer who explained that it is a common issue with this vehicle .

NHTSA ODI 11549963

At 41K miles it pop up out of no where and for no aparent reason engine maintanance required. Took the dealer it was the engine coolant bypass malfunctioning. Car has all maintanance up to date by toyota dealer.

NHTSA ODI 11549450

The Engine Maintenance Alert appears on the screen. Mechanic confirmed it is the coolant bypass valve that has been shorted. Forums from other similar model RAV4 report the same issue at low mileage. This can cause the car to stall at high speeds.

NHTSA ODI 11549279

"Engine Maintaince Soon" light continues to go off while driving the car making the dashboard impossible to use. Took the Rav4 to the dealership and said it would be $536 to replace the coolant bypass valve. It is a know issue on 2019 and newer Rav4 Toyota vehicles and needs to be recalled.

NHTSA ODI 11549113

My wife was traveling 45 miles per hour and hit a deer and the airbag did not deploy. After review, the air bag is supposed to deploy at 20 miles per hour. I am especially worried because Toyota has issued Technical Service Bulletin, noting that the rail line leaks and can cause air bag failure. I have brought this to Toyota Corporate and Legal's attention and they have completely denied responsibility and implied that this isn't a serious issue. I asked to have the airbag inspected and they refused, saying we could only do that before repairs had been completed. However, the airbag did not have any work done on it and should be in the same condition as it was during the accident.

NHTSA ODI 11548953

Engine Coolant Bypass Valve Got Bad At Only 38k Miles.Toyota asked 750$ for 15min repair.And it common issue with 2019 Toyota’s.That part should be recalled and replaced for free!

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Back driver's door panel retaining water. Water swishes back and forth. Replaced roof clips on top already. Just realized today that it was not my gas tank making the sound.

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RAV4 2019- Engine maintenance required visit dealership alert. Toyota dealership said it was the coolant valve. As I’ve seen online most 2019 rav4 are having the same issue.

NHTSA ODI 11548748

While driving on Highway 52 on a Saturday morning at approximately 8:40am (9/23/2023), I heard a loud sound like a gunshot. There was not anything on either side of the highway and no accidents around me. Then I noticed a weird whistling sound and heard little bits of something falling down in the front passenger, driver seat and front middle console. Upon looking up, I saw a gaping hole in the middle of my moonroof and pieces of the glass were coming down inside the car. I looked for any large object that could have possibly come down to hit the moonroof but there were only pieces of glass. Upon parking the car, I saw that the moonroof glass has exploded OUTWARDS toward the sky, not inward, indicating that there was not anything that dropped down through it. There was no other sign outside of the shattered moonroof and pieces. No rock, no nothing. No warning signs, nothing to indicate anything was at all wrong with the moonroof, which actually had worked fine just the prior week, opening and closing as always with no grating sounds or unusual sounds, just the usual smooth open/close for both the 2 opening functions. Upon doing a Google search, we saw that there is a entire list of Toyota owners who have reported this problem but have had Toyota claim that there is nothing they can do and it is NOT a safety issue; Toyota also claims that there had to have been a crack or nick in the moonroof glass of all vehicles that have had this happen but my moonroof had absolutely nothing wrong with it nor did it have any kind of prior damage to this incident happening. Research shows it may be a possible manufacturing error on the glass maker. I am taking the car in to my Toyota dealership to have it repaired. I did call my insurance company but they did not ask me to take it for inspection. They merely gave me the parameters for which they were wiling to pay for part of the repair cost after my deductible. I took ample photos of the damage as soon as it happened.

NHTSA ODI 11548340

As I opened up the fuel door - a spring popped out - after I finished fueling- I tried to reopen the fuel door but could not - this can strand a driver when gas gets low as unable to refill the gas tank due to inability to open the door

NHTSA ODI 11547583

My car has been maintenanced and cared for routinely yet an engine maintenance light has come on. When I took it to the dealership I was told that I needed to spend $600 to replace the engine coolant bypass valve. After researching how to change that and what the parts consisted of I found that HUNDREDS of not thousands of people who have 2019-2020 Toyota RAV4’s have also experienced this problem. My car only has 90,000 miles on it and this is happening to other RAV4 owners who don’t have near as many miles. I would happily pay this if it was just something that happened but after researching and finding out so so many others are experiencing the same problem in the same year model car it is frustrating that there isn’t a recall on this part. If over 500 people are experiencing the same issue in the same type of car, that is 100% means for a recall. Thank you.

NHTSA ODI 11547369

The fuel system will not fill up the full tank. When the tank is half full it signals for the pump to stop and that is all that will go in the tank.

NHTSA ODI 11547046

Coolant Bypass Valve is faulty and is a common problem that is breaking for me.

NHTSA ODI 11546203

Unintended acceleration.

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