What 870 owners told NHTSA about the 2019 Toyota RAV4 Hv

REGARDING COMPLAINT # 11390472 I HAVE NOT HAD A RESPONSE. PLEASE LET ME KNOW VIA R-MAIL; BJCOLLIER44@GMAIL.. THANK YOU. AS YET, THE ISSUE, HAS NOT BEEN RESOLVED.

NHTSA ODI 11391162

I AM WONDERING EXACTLY WHEN THE TOYOTA DEALERSHIP WAS NOTIFIED OF THIS PROBLEM.. (IT INVOLVES, 20V-064. ALSO, 20V01200. I AM UNDER THE IMPRESSION THEY WERE NOTIFIED OF "LOW-PRESSURE FUEL PUMP .PRIOR TO 10/28/2020. IT'S HARD TO BELIEVE THE DEALERSHIP WAS NOTIFIED THE DAY AFTER WE PURCHASED THE VEHICLE... WE PURCHASED THIS VEHICLE OCTOBER 28TH, 2020. I TRULY THINK THE DEALERSHIP WAS AWARE OF THE PROBLEM BEFORE SELLING IT TO US ON THE 28TH. OF OCTOBER, 2020..

NHTSA ODI 11390472

SECOND TIME IN COLD WEATHER, LOSS OF POWER ON INTERSTATE ALMOST CAUSING ACCIDENT. ALL LIGHTS ON DASH FLASHING AND FLASHING THROUGH SEVERAL CODES. FULL TANK OF GAS BOTH TIMES, WITH HEAT IN GAS TANK. ENGINE RUMBLING AND RUNNING ON 2WD, VERY WEEK POWER BOTH TIMES.

NHTSA ODI 11390102

SOME TIMES AT TAKE OFF ENGINE SHUDDERS AS IF TO DIE. AT TIMES WHEN STOPPED WITH CAR IN GEAR AND WINDOW DOWN CAN SMELL ANTIFREEZE. MY WINDOW IS HARDLY EVER DOWN. SOMETIMES EXITING THE CAR I CAN SMELL IT FAINTLY.

NHTSA ODI 11388096

MY 2019 RAV4 ADVENTURE HAS A STRONG COOLANT SMELL, I FILLED THE RESERVOIR AND IN A FEW MONTHS GOT LOW LEVEL AGAIN, THE SMELL IS ONLY WITH THE ENGINE RUNNING, I DON'T SEE ANY LEAKS. IT'S ALSO MAKE A STRANGE NOISE IN LOW RPM, BETWEEN 1000 AND 2000 RPM

NHTSA ODI 11383982

VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THE VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF CRASH

NHTSA ODI 11383075

MY BOUGHT MY VEHICLE BRAND NEW ON DECEMBER 10, 2019. ON OCTOBER 29, 2020 THE BATTERY STOPPED WORKING WITH ONLY 10K MILES. I CALLED TOYOTA AND TOLD THEM MY BATTERY NEEDED TO BE REPLACED. TOYOTA TOLD ME TO JUMP START THE CAR AND DRIVE THERE TO REPLACE THE BATTERY. I ADVISED MY CAR WAS STUCK IN THE GARAGE AND WE WOULD NEED SOMEONE TO TOW THE CAR. WHEN THE 'TOW' ARRIVED IT WAS ONLY A MAINTENANCE WORKER THAT JUMP STARTED THE VEHICLE AND SAID I WOULD NEED TO DRIVE IT MYSELF THERE. THE WORKER ADVISED ME OF THE DEFECTIVE BATTERIES FOR RAV4 AND OTHER MODELS. ONCE MY CAR WAS TURNED ON AND OUT OF THE GARAGE, I WAS PULLING OUT OF MY DRIVEWAY WHEN MY POWER STEERING LOCK WARNING SIGNAL FLASHED. I CALLED AND EXPLAINED I WAS AN HOUR FROM THE DEALERSHIP AND NEEDED MY CAR TOWED TO THEM AND THE WARRANTY I PAID FOR SHOULD COVER IT. SUBSEQUENT TO GETTING MY VEHICLE BACK, I RECEIVED PAPERWORK IN THE MAIL WITH A RECALL NOTICE ON 12/9/2020 EXPLAINING THE POSSIBILITY OF MY VEHICLE STALLING WHILE DRIVING, WHICH COULD INCREASE THE RISK OF A CRASH. I PULLED OUT MY PAPERWORK FROM THE TECH AND ON THE BOTTOM NOTES I NOTICED THE TECH WROTE 'INTERIM STATUS' EXPLAINING THAT I WAS ADVISED THERE IS CURRENTLY AN INTERIM RECALL NOTICE FOR THE VEHICLE, BUT CURRENTLY NO REMEDY. THIS INFORMATION WAS NEVER EXPLAINED OR GIVEN TO ME UNTIL THE RECALL NOTICE VIA MAIL ON 12/9/2020 EVEN THOUGH THE RECALL WAS DEFECT INFO REPORT WAS ISSUED ON MAY 20TH.

NHTSA ODI 11382847

THERE HAS BEEN A SAFETY RECALL ON THIS CAR FOR OVER A MONTH NOW WITH NO REMEDY. IF THIS PROBLEM COULD CAUSE THE CAR TO STALL AND CAUSE A HIGHER CHANCE OF A CRASH, WHY IS IT TAKING SO LONG TO FIX? IT IS UNSAFE!

NHTSA ODI 11377150

ENGINE STALL AND RUN ROUGH WHEN DRIVING ON A CITY

NHTSA ODI 11366821

THE CAR HAS STALLED TWICE OUT OF THE BLUE. IT WAS TAKEN TO THE SHOP, AND THEY SAID THE VAPOR LOCK HAD GAS IN IT. THEY WANTED TO CHARGE $1000. THE EXCUSE WAS WHEN IT IS HOT OUTSIDE YOU RUN THE RISK OF GAS GETTING INTO THE VAPOR LOCK EVERY TIME YOU FILL UP... THAT IS BULL. IT STALLED IN MOTION TWICE ON A CITY STREET.

NHTSA ODI 11339778

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING DOWN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO WELLESLEY TOYOTA (234 WORCESTER ST, WELLESLEY, MA 02481, 781-237-2970) WHERE THE MECHANIC RETRIEVED AN UNDISCLOSED FAULT CODE. THE CONTACT WAS INFORMED THAT THE CODE SHOWED A NON-SPECIFIC ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11330969

I NOTICED THAT IS A DRIP OF OIL UNDER THE CAR. LOOKS LIKE IT'S COMING FROM THE ENGINE. *TR

NHTSA ODI 11327569

I NOTICE THAT MY RAV4 WAS DRIPPING OIL ON THE FLOOR OF THE GARAGE. I READ THE REPORTS ON YOUR SITE AND THIS MATTER COULD BE SERIOUS, AND CAN START FIRE.THE CAR IS NEW ONLY 8.000 MILES ON IT. I NEED HELP TO FIX IT. *TR

NHTSA ODI 11327580

TWICE THIS VEHICLE HAS STUMBLED WHEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, APPLYING GAS FROM A NEAR DEAD STOP. BOTH TIMES WOULD HAVE BEEN AN ACCIDENT IF OTHER DRIVER WAS NOT DRIVING DEFENSIVELY. THIS RAV 4 IS UNSAFE! LESS THAN 5,000 MILES SINCE WE BOUGHT IT NEW.

NHTSA ODI 11316526

1ST INCIDENT: SITTING AT STOP LIGHT FOR A FEW MINS AS NORMAL. WHEN TIME TO ACCELERATE, THE VEHICLE STARTED LURCHING FORWARD IN A HARD JERKING MOTION. 2ND INCIDENT: SLOWER TRAFFIC. WHEN DRIVING IN SLOWER TRAFFIC OR AT SLOWER SPEEDS, ~20-35MPH THE VEHICLE WILL START LURCHING JERKING FORWARD. TOOK BACK TO DEALERSHIP FOR INSPECTION, THERE WERE NO ISSUES FOUND. DEALERSHIP RESET INTERNAL COMPUTER, STATING THAT "VEHICLE IS OPERATING NORMALLY". NEITHER HAS ISSUE HAS YET TO CAUSE AN ACCIDENT WITH ANY OTHER DRIVERS AT THIS TIME. I DO TRAVEL WITH DOGS WHO ARE HARNESSED AND SEAT-BELTED IN THE BACKSEAT, THEY WOULD HAVE BEEN THROWN TO FLOOR OF CAR IF NOT SEAT-BELTED. FOR MYSELF, I GET TOSSED FORWARD SEVERAL INCHES AND HEAD THROWN FORWARD. WHEN DRIVING IN SLOWER TRAFFIC AND/OR STOP AND GO TRAFFIC, THE CAR LURCHING/HARD JERKING FORWARD WILL EVENTUALLY CAUSE AN ACCIDENT. ALL INCIDENTS HAVE HAPPEN ON DRY CITY STREETS. I WOULD ASSUME DURING THESE INCIDENTS OF THE JERKING FORWARD THAT THE BREAK LIGHTS DO NOT ALERT REAR DRIVERS THAT THE CAR IS IN A STOP/GO MOTION.

NHTSA ODI 11311751

THE VEHICLE HAS AN ENGINE KNOCK/RATTLE NOISE AT COLD START UP.

NHTSA ODI 11309474

MY 2019 TORTOLA RAV4 XLE WITH 6401 MILES ON IT HAS BEEN EXPERIENCING PROBLEMS WITH STALLING SINCE I FIRST GOT IT IN AUGUST. I NOTICE IT ESPECIALLY WHEN I DON'T MAKE COMPLETE STOPS. IT WILL STALL AND YANK THE CAR FORWARD. IT IS ANNOYING AND EMBARRASSING THAT MY NEW CAR DOES NOT DRIVE SMOOTH. I WILL BE TAKING IT TO A TOYOTA DEALERSHIPS TO GET EVALUATED.

NHTSA ODI 11309396

I FORGOT TO TURN OFF THE ENGINE (PUSH BUTTON) AFTER PARKING. THE ENGINE RAN FOR MORE THAN 5 HOURS UNTIL I RETURNED. UNLIKE THE TRADITIONAL KEY THAT MOST OF US REMEMBER TO TAKE IT AFTER PARKING. REMOVING THE KEY WILL TURN OFF THE ENGINE. I AM OF THE OPINION THAT THIS A CRITICAL SAFETY ISSUE: 1. THE ENGINE COULD OVERHEAT IN HOT SUMMER AND MAY EVEN CATCH ON FIRE 2. ANYONE CAN DRIVE THE CAR AWAY WITHOUT THE KEY. LOW OR TOTALLY NO KEY SIGNAL MEANS THE DRIVER IS NOT NEAR TO THE CAR. THE ENGINE SHOULD NOT BE RUNNING AT ALL. FOR THE LEAST, THERE SHOULD BE SHOULD BE SOME LOUD ALERT. THE RAV4 BUILT-IN TECHNOLOGY HAS AN AUTO SHUT OFF FEATURE ON ACC MODE AFTER CERTAIN PERIOD AND REMOTE ENGINE START/STOP FEATURE. ONE CANNOT START THE CAR WITHOUT THE KEY NEARBY. WHY CANNOT TOYOTA INCORPORATE THE AUTO OFF FEATURE ON THE KEY SIGNAL LEVEL, I.E. BELOW CERTAIN KEY SIGNAL LEVEL TURN THE ENGINE OFF AUTOMATICALLY. I HAVE REPORTED TO TOYOTA. IT APPEARS THAT TOYOTA IS NOT GOING TO DO ANYTHING AT THIS MOMENT.

NHTSA ODI 11308347

TWO WEEKS AGO THE CAR CAME ON WITH AN ERROR MESSAGE STATING THE HYBRID SYSTEM HAD FAILED. I BROUGHT IT INTO THE DEALER AND THEY REPLACED A RELAY VALVE AND SAID THEY HAD BEEN HAVING THE SAME PROBLEM IN COLD WEATHER WITH OTHER RAV4 HYBRIDS. NOW TODAY, I WENT TO START THE CAR AND IT WAS LISTING ABOUT 6 ERROR MESSAGES, EVERYTHING FROM THE BRAKE POWER BEING LOW, ENGINE FAILURE, ETC. THE CAR WOULDN'T START AND HAD TO BE TOWED TO THE DEALERSHIP.

NHTSA ODI 11307911

VEHICLE DOES NOT FUNCTION AS ADVERTISED, ECM APPEARS TO CHANGE SHIFTING, HYBRID, AND GASOLINE USAGE AT LOWER TEMPS. PRE-COLLISION SYSTEM MALFUNCTIONS WITH ANY VISIBILITY REDUCTION, CAUSING THE VEHICLE TO SUDDENLY BRAKE AT HIGHWAY SPEEDS OR TO NOT BRAKE AT ALL WITH RADAR CRUISE ACTIVE. ALSO HAVE SAME ISSUE AS OTHERS WITH NOT BEING ABLE TO FILL TANK MORE THAN 10 GALLONS OF 14. MILEAGE IS AS LOW AS 24 MPG FOR A WHOLE TANK, DRIVING VERY CONSERVATIVELY.

NHTSA ODI 11307544

ONCE THE CAR IS WARMED UP (30 MINUTES OF DRIVING), THE ENGINE MAKES A VERY STRANGE "MOO-ING" SOUND WHEN DRIVING AT LOW SPEED, SLOWING DOWN OR ACCELERATING FROM A LOW SPEED. THIS STARTED HAPPENING ABOUT THREE MONTHS AFTER I GOT THE VEHICLE (PURCHASED NEW). IT DOESN'T SEEM TO AFFECT THE DRIVING BUT IT IS A DISTURBING SOUND & I DON'T KNOW WHERE IT'S COMING FROM.

NHTSA ODI 11301443

UPDATE TO CLAIM #11233589: AFTER GOING BACK TO THE DEALERSHIP A SECOND TIME BECAUSE OIL CONTINUED TO CLIMB UP THE DIP STICK, THE SERVICE DEPT FOUND THAT YOU CANNOT PUT MORE THAN 4.6 QUARTS INTO THE RAV4. THE FACTORY PUT IN 5 QUARTS, AND THE DEALERSHIP ALSO PUT IN 5 QUARTS AT THE FIRST APPT. THE PROBLEM HAS NOW BEEN SOLVED SINCE THE CORRECT AMOUNT OF OIL IN NOW IN THE CAR.

NHTSA ODI 11252167

AT THIS TIME THERE AT LEAST 24 COMPLAINT ABOUT A "LURCHING" PROBLEM AT LOW SPEED AND RE ACCELERATION. A VERY SIGNIFICANT "LURCHING" ALMOST"STALLING" IS VERY APPARENT AS THE COMPLAINTS INDICATE. IN ADDITION, THE TRANSMISSION STARTS IN 4TH GEAR...NOT 1ST GEAR FROM A DEAD STOP. I WOULD CONSIDER THIS A SAFETY ISSUE. HAS BEEN AN ISSUE FROM DAY 1 OF CAR PURCHASE. VEHICLE NOW HAS 5600 MILES ON IT.

NHTSA ODI 11245080

1. TRANSMISSION SUDDEN JERKING/SHIFTING WHEN SLOWING DOWN IN CITY AT TRAFFIC LIGHTS THEN TRYING TO ACCELERATE ANYWHERE FROM 5-10 MPH WILL THEN JERK BACKWARDS THEN FORWARDS MAKING THE CAR JUMP ABOUT 10 INCHES FORWARD. CAN BE REPLICATED AT ANY TIME. 2. CARS FRONT END SUSPENSION SEEMS TO SQUEAK/GROAN WILL PULLING INTO MY BANK OR DRIVE WAY, ALMOST ANY UNLEVELED PAVEMENT. THIS HAPPENS AT LOWER SPEEDS WHEN I CAN HEAR IT WITH VERY LITTLE WIND NOISE. 3. MY SEAT IN THE VEHICLE BROKE AT 7,000 MILES. 4. MY BRAKES SOUND AS IF THE ROTORS ARE BENT WITH SLIGHT VIBRATION IN THE BRAKE PEDAL. 5. NO FIX FOR TRANSMISSION. TODAY THEY ARE REFLASHING THE PCM - POWERTRAIN CONTROL MODULE. WE'LL SEE IF THAT WILL FIX THE ISSUE BUT I HIGHLY DOUBT IT FROM THE DAMAGE THAT HAS ALREADY OCCURRED. I AM WORKING WITH TOYOTA CORPORATE WITH THE ISSUE.

NHTSA ODI 11244389

PURCHASED AUTO 3/20/19 AND AT THAT TIME OIL APPEARED TO BE RIGHT AT MARK ON DIPSTICK. A MONTH LATER NOTICED THE OIL LEVEL RISING. TOOK RAV4 BACK TO DEALER 7/5/19 AND HAD NEW OIL AND FILTER INSTALLED AND DIPSTICK SET AT PROPER MARK. DEALER FELT IT WAS PROBABLY OVERFILLED AT FACTORY. HOWEVER, ON 7/20/19 THE OIL IS NOW 1/2 INCH ABOVE THE MARK SET BY THE DEALER ON 7/5. CONCERNED THIS MIGHT BE PROBLEMATIC FOR ALL RAVS. WILL BE CONTACTING DEALER AGAIN FOR POSSIBLE RESOLUTION.

NHTSA ODI 11233589